Friendly used !
April 16, 2025
Unprompted review
Reply from Qr Factory
Hi,
Thank you for your feedback, we're happy to hear you had a positive experience.
Feel free to reach out if you have any suggestions or need assistance.
L'équipe QR-Factory
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QR code expires after 2 weeks!
Why is it not indicated that the code expires and needs payment after 2 weeks? This was not clear from the beginning. Very bad experience, I will never come back.
April 12, 2025
Unprompted review
Reply from Qr Factory
Hi,
We're truly sorry to hear that your experience with our service did not meet your expectations.
We would like to clarify that the free version of our service includes a 14-day trial period, after which continued access to certain features becomes part of a paid plan. This information is displayed during the registration process and also detailed in the customer area
That said, we completely understand how this may not have been sufficiently clear for you, and we apologize for any confusion this may have caused.
Please note that our customer service team has already reached out to you by email regarding this matter. We kindly invite you to check your inbox (and spam folder, just in case) to review their response. Our goal is to find a suitable solution and ensure your concerns are properly addressed.
Should you have any additional questions or require further assistance, please don’t hesitate to reply to the message or contact us directly at: contact@qr-factory.com.
L'équipe QR-Factory
QR link failed
Created a QR for a pdf file on 7 april 2025.
Tried to use it on 8 april 2025
Results the page doesn't exist anymore however the website shows the Qr as ACTIVE from 7 april 2025 to 21 april 2025
The short link always on pending.
So it seems not to be free even during test periode
April 7, 2025
Unprompted review
Reply from Qr Factory
Hi Mr Dardy,
Thank you for taking the time to provide feedback on Trustpilot regarding your recent experience with our service. We sincerely apologize that the service did not function as expected for the duration it was intended to. We understand how disappointing this must be, and we are committed to making it right.
We would greatly appreciate the opportunity to discuss this matter with you directly and find a satisfactory resolution. Please contact us at contact@qr-factory.com at your earliest convenience so we can address this issue promptly.
Thank you for bringing this to our attention. We look forward to hearing from you soon and hope to resolve this to your satisfaction.
L'équipe Qr-Factory
Reply from Qr Factory
Bonjour Philipe,
Merci beaucoup pour votre retour, nous sommes heureux de savoir que vous ayez trouvé notre service facile à utiliser et qu’il a répondu à vos attentes.
Votre retour positif nous encourage à continuer d’offrir une expérience fluide et de qualité à tous nos utilisateurs.
Au plaisir de vous accompagner à nouveau.
Bien cordialement.
L'équipe QR-Factory
Reply from Qr Factory
Bonjour,
Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez trouvé notre service simple et efficace.
Au plaisir de vous accompagner à nouveau.
Cordialement.
L'équipe QR-Factory
Easy and quick to use
February 24, 2025
Unprompted review
Reply from Qr Factory
Hi,
Thank you for your feedback, we're glad to hear you found our service easy and quick to use.
If you have any other comments or suggestions, feel free to share. We're always looking to improve!
L'équipe QR-Factory
Nearly perfect
Nearly perfect
Many configuration options
QR code scan tracking possible
Clear interface
Easy to use
But need to create an account.
February 17, 2025
Unprompted review
Nearly perfect
Many configuration options
QR code scan tracking possible
Clear interface
Easy to use
But need to create an account.
February 13, 2025
Unprompted review
It's Easy—a great way to create a QR…
It's Easy—a great way to create a QR code for different usage.
February 6, 2025
Unprompted review
Reply from Qr Factory
Hi,
Thank you for your kind words! We're delighted to hear that you found our platform easy to use and effective for creating QR codes for various purposes.
If you ever need any assistance or have any suggestions to improve our service, feel free to reach out at contact@qr-factory.com.
L'équipe QR-Factory
Reply from Qr Factory
Hi,
Thank you for your feedback, we're glad to hear that you found our service easy and quick to use. Your satisfaction is our priority.
If you ever need any assistance or have any suggestions, feel free to reach out at: contact@qr-factory.com, we'd be happy to help.
L'équipe QR-Factory.
Reply from Qr Factory
Bonjour,
Nous vous remercions pour ce retour positif, nous sommes ravis de savoir que vous appréciez la simplicité et l’efficacité de notre service. Cela nous motive à continuer à innover pour offrir la meilleure expérience possible à nos utilisateurs.
Si vous avez des questions ou des besoins particuliers, nous sommes à votre disposition pour vous accompagner, en nous contactant à l'adresse suivante: contact@qr-factory.com.
Cordialement.
L'équipe QR-Factory
Reply from Qr Factory
Bonjour,
Nous vous remercions d'avoir pris le temps de nous faire part de votre retour, nous sommes ravis que vous appréciez la simplicité, la rapidité et la performance de nos services.
Si vous avez besoin d’aide ou de conseils supplémentaires, n’hésitez pas à nous solliciter à l'adresse mail suivante: contact@qr-factory.com. Nous sommes à votre disposition.
Cordialement.
L'équipe QR-Factory
Reply from Qr Factory
Bonjour,
Un grand pour votre retour positif. Nous sommes ravis de savoir que vous appréciez la simplicité et la praticité de notre service. Votre satisfaction est notre priorité, et vos compliments sont une belle récompense pour nos efforts.
N’hésitez pas à nous solliciter à l'adresse suivante: contact@qr-factory.com, si vous avez besoin d’assistance ou si vous avez des suggestions pour rendre votre expérience encore meilleure.
Cordialement.
L'équipe QR-Factory
Reply from Qr Factory
Hi,
Thank you for your feedback! We’re so glad to know that our platform is helping you create QR codes for different purposes. Your feedback motivates us to continue improving and offering the best experience possible.
If you have any questions or need help, please don't hesitate to contact us at the following e-mail address: contact@qr-factory.com
L'équipe QR-Factory.
Reply from Qr Factory
Hi,
Thank you so much for your positive feedback! We’re thrilled to know that you find our platform easy to use and that you enjoy it.
This truly motivates us to keep improving and providing the best experience possible.
If you ever need support or have any suggestions, feel free to contact us at the following e-mail address: contact@qr-factory.com. We’d be happy to assist!
L'équipe QR-Factory
Reply from Qr Factory
Bonjour,
Merci pour votre retour, nous sommes enchantés de savoir que notre service vous apporte la simplicité et la praticité que vous recherchiez. Votre satisfaction nous motive à continuer à améliorer nos offres pour rendre votre expérience encore plus agréable.
Si vous avez des questions ou des besoins particuliers, nous sommes à votre disposition pour vous accompagner, en nous contactant à l'adresse suivante: contact@qr-factory.com.
Cordialement.
L'équipe QR-Factory
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