Quad Warehouse Reviews 650

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, often highlighting the helpfulness and communication of the delivery drivers. People are also very satisfied with the products, noting their quality and the availability of spare parts. The staff receives high marks for their friendly and efficient service, contributing to a positive overall experience. However, some customers have expressed dissatisfaction with the quality of certain products, reporting issues with new bikes not working properly or arriving damaged. A few other people also felt that the after-sales service was slow or unhelpful, particularly concerning replacement parts and resolving product faults.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

Users describe positive interactions with product. Many customers are highly satisfied with the quality of... See more

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and efficiency... See more

Service

Consumers find service to be positive, with many praising the fantastic and excellent service from start to... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers were impressed with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughters Quad arrived on time, delivered by Billy who was excellent, messaged to make sure all clear to unload before for my little one didn’t see her Christmas present. Fantastic company, great s... See more

Rated 5 out of 5 stars

Great service, bike is brilliant, I got mine built up by quad warehouse, extremely quick turnaround from ordering to receiving the goods too. They also have an array of spare parts if ever required. W... See more

Rated 5 out of 5 stars

Great experience from buying online to recieving my delivery. I found it worthwhile paying the extra to recieve the bike fully built. My son is super excited to go out on christmas day. Delivery was... See more

Rated 5 out of 5 stars

Really impressed with the quality of the quad and the customer support. You can tell these guys actually know their products. Setup instructions were clear and the after-sales help was excellent.


Company details

  1. Motorcycle Shop
  2. ATV Dealer
  3. Bicycle Store
  4. Children's Store
  5. Children's Toys Store
  6. Toy Store

Written by the company

Quad-Warehouse is the leading retailer of Quad and Dirt Bikes. Our mission is to provide quality, brand new, quad bikes to the UK and Europe. Based in the heart of beautiful Derbyshire, Quad-Warehouse stock over 1000 quad & dirt bikes at any one time. We also have many dealers over the UK & Ireland. You’ll find our unbeatable knowledge and experience invaluable to help you choose the correct quad or dirt bike for you, making purchasing a breeze. We are on hand to provide you with any information you may require. Not only do we stock quad bikes here at our Derbyshire warehouse we are also a large stockist of quad spares and parts. Quad-Warehouse first appeared in the UK in the early 2000s. From us talking directly to the factory, and working exclusively with our tried and tested suppliers. You won't find better two or four wheeled vehicles any where else. We guarantee you a great service. Where will your adventure start?!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

650 reviews

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Replied to 24% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Reece the delivery driver at QUAD WAREHOUSE

Reece the delivery driver , rung me , nicely introduced himself, unlike some other delivery drivers, he gave me an hour in advance to be home, which is great, when he arrived he had the biggest happy smile, he was delivering our son's Christmas present, he just needed to be in Santa's outfit, nothing was to much for him once he got here, very kind and helpful. also a thank you for the Quad Warehouse people, the service was impeccable, the kindest most patient person once you press sales on the phone, and they kept to their words, and their promise, and a trusted people and company to buy from, they are genuine people as it is becoming pretty rare not to be scammed , but Quad Warehouse are just great bunch of people, brilliant service in every way , A big Thanks to Reece our happy delivery driver

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Top quality bike

Top quality bike! Money well spent!
Also Reece who dropped the bike of couldn’t have tried to help more with the delivery as I was at work at the time and he was willing to drop off at my place or work.
I highly recommend this company if anyone is unsure!. Thank you again my daughter will love it.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous from the get go…

Absolutely fabulous from the get go,so helpful in the shop when we purchased my son's bike.
Jason the guy on delivery was an absolute diamond to speak to and deal with went above and beyond to make sure our boy didn't see his present been delivered
Great shop and fantastic people to deal with.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Neon titan x

Lovely delivery guy called Reece very happy with service and purchase will be coming back

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from when we first…

Great service from when we first ordered we changed the date was no problem great communication and my delivery driver Jordan was excellent even helped get it in the back garden excellent service would definitely recommend this company perfect

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

MINI KLF PRO 36V 800W KIDS ELECTRIC DIRT BIKE

We recently ordered a kids electric dirt bike from Quad Warehouse, and the whole experience was fantastic from beginning to end. The customer service was excellent, clear communication, smooth ordering, and updates throughout the process that gave us complete peace of mind.

A special shoutout to the delivery driver, Jordan, who went above and beyond. He contacted us early in the day to confirm the delivery time and showed exceptional understanding when we explained the bike was a Christmas present. To help keep the surprise, he happily waited until the school run was finished before delivering. That level of thoughtfulness and professionalism is rare and genuinely appreciated.

We couldn’t be happier with the service and will definitely order from Quad Warehouse again. Highly recommended!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Neon titan x

Hi really happy with my purchase thanks to Jordan for delivering my bike nice and early thanks quad warehouse for providing a great service

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Jordan rang me 15 mins before he was…

Jordan rang me 15 mins before he was coming to say he was on his way he said would come at 5 past 2 and arrived at the correct time my daughter was home from school due to being poorly an he helped hide it by lifting in to my car for me so she didn’t see!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent delivery service

Ordered our bike on the 3rd of December. Updated by email straight away.
Estimated delivery 12th of December, got a phone call on the 9th from Jordan, who updated us before hand by text and call to make sure we were available. Brought it in for us and checked everything was ok. Excellent delivery service.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with buying from…

Amazing experience with buying from quad warehouse support services were so kind and my bike came so quick and I lived quite far away no damage tires were full and was ready to go straight away will definitely buying again in the future 🙏🏽

December 1, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, quad warehouse held the bike until december which was a bug help. Jordan delivered the bike and telephoned me before hand to let me know when he would arrive. Jordan was helpful and friendly which is always appreciated.

Thankyou very much Tricia

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Brought this bike for my 6 yr old…

Brought this bike for my 6 yr old grandson's Christmas present wasn’t s sure what the quality was going to be like as the price was exceptional ,the bike arrived on time ,was easy to assemble and pleasantly surprised how well made it was ,this is a great first bike for any child Im very pleased with my purchase and would definitely order from them again, a little boy is going to be very happy Christmas Day

November 26, 2025

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