Quality Coach Travel Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The team were very helpful throughout the booking process, and quick to respond to any questions or queries. They were very accommodating to some last minute changes, and the actual trip was a breeze!... See more

Company replied

Rated 5 out of 5 stars

Booked QCT for a Cub Scout event. We received excellent communication and service throughout. Very easy to book with quick responses. The coach arrived on time as planned and the driver was very... See more

Company replied

Rated 5 out of 5 stars

I booked via QC Travel for an Explorer Scout weekend to London from Derbyshire. The communication from the start was fantastic - quick response, great quote and easy to sort out. The drivers for ou... See more

Company replied

Rated 5 out of 5 stars

From the moment the booking was made, I knew wer were in good hands. Excellent, quick and detailed communication from Mark all the way through. Our coach driver, Paul, kept me in touch all the time wi... See more

Company replied

Company details

  1. Transportation Service

Written by the company

Quality Coach Travel was established with the mission to deliver a cost-effective and hassle-free "One Stop Shop" coach travel service, leveraging our extensive network of coach companies throughout the UK. With over 17 years of industry expertise, we specialise in a wide range of services, from private hires, day trips, airport transfers, European tours, to corporate events. Our collaboration with an expansive network of coach operators allows us to secure the finest coaches at the most competitive prices, ultimately saving you both time and money. With our 24/7 operations department covering the UK and Europe, you can rest assured that assistance is just a call away whenever you need it. Choose from our comprehensive fleet, spanning 16-seater minibuses to high-capacity executive double deckers, ensuring we meet all your transportation needs. We meticulously compare prices and availability with our audited partners, guaranteeing you the best quality vehicles at the most efficient prices. At Quality Coach Travel, we prioritise safety, reliability, and efficiency to provide you with a superior coach travel experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Cubs Trip

The team were very helpful throughout the booking process, and quick to respond to any questions or queries. They were very accommodating to some last minute changes, and the actual trip was a breeze! Coach and driver were great.

March 29, 2026
Unprompted review
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Reply from Quality Coach Travel

Hi Remy,

Thank you for your lovely feedback.

We’re really pleased to hear the team were able to support you throughout the booking process and help with the last minute changes. It’s great to know the trip itself went smoothly and that both the coach and driver delivered on the day.

We really appreciate you taking the time to share your experience and hope to work with you again in the future.

Thanks again for choosing Quality Coach Travel.

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Rated 5 out of 5 stars

Booked QCT for a Cub Scout event

Booked QCT for a Cub Scout event. We received excellent communication and service throughout. Very easy to book with quick responses. The coach arrived on time as planned and the driver was very professional throughout.

Would recommend.

March 29, 2026
Unprompted review
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Reply from Quality Coach Travel

Hi Claire,

Thank you for taking the time to leave such a great review.

We’re really pleased to hear the booking process was straightforward and that everything ran to plan on the day. I’ll be sure to pass your comments on to your driver as well, they’ll be glad to hear it.

We really appreciate the recommendation and would be delighted to support any future trips.

Thanks again for choosing Quality Coach Travel.

Rated 5 out of 5 stars

Fantastic Service!

I booked via QC Travel for an Explorer Scout weekend to London from Derbyshire. The communication from the start was fantastic - quick response, great quote and easy to sort out.
The drivers for our weekend were brilliant - friendly, professional and helpful. The coaches were clean, tidy and modern.
We couldn't have asked for a better service - next time we need coaches we will definatley be contacting Quality Coach Travel!

March 7, 2026
Unprompted review
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Reply from Quality Coach Travel

Hi Yvonne,

Thank you so much for your kind words, it really means a lot to us.

We’re delighted to hear everything went smoothly for your Explorer Scout weekend and that the communication, drivers and coaches all met expectations. I’ll be sure to pass your feedback on to the drivers involved, they’ll really appreciate it.

We’d love to work with you again in the future and look forward to helping with your next trip.

Thanks again for choosing Quality Coach Travel.

Rated 5 out of 5 stars

I recently worked with Quality Coach…

I recently worked with Quality Coach Travel to manage transport for a large group of 51 travellers across the UK over a 2 week period, and the experience was fantastic from start to finish.

The communication and coordination in the lead-up were excellent, and everything ran smoothly on the ground. The drivers were punctual, professional, and incredibly accommodating - even with a few late changes along the way. The coaches were clean, comfortable, and well-equipped, which made a big difference for such a large group moving between multiple cities and stadium visits.

What stood out most was the team’s flexibility and professionalism, especially in handling the inevitable challenges of London traffic and group logistics with patience.

A big thank you to Mark and the entire team for their reliability, support, and fantastic service throughout the trip. I wouldn’t hesitate to recommend them to anyone managing group travel in the UK and look forward to working with them again on our next tour.

October 8, 2025
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Reply from Quality Coach Travel

Thank you for such a comprehensive and generous review. Managing a two-week programme across multiple cities is no small task, so it’s wonderful to hear everything ran smoothly for your group. I’m delighted the team’s communication, flexibility and professionalism made a difference along the way. We’d be very happy to support your next tour, thank you again for choosing us.

Rated 5 out of 5 stars

A fantastic coach company

QCT have been calm, flexible and friendly throughout our entire experience. We have been so impressed with them and could not be happier to have used them for our trip.
The whole team and Mark in particular were always kind, positive and committed to working with us.

October 15, 2025
Unprompted review
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Reply from Quality Coach Travel

Thank you, Becki that’s incredibly kind of you. It was a pleasure working with you throughout, and I’m so pleased our team’s flexibility and approach made the process easier. We’d be more than happy to support you again anytime.

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Rated 5 out of 5 stars

Two perfectly fantastic bookings

We had two bookings this year.

The first took our year 2s to Whistable and the second took our Reception children to Joss Bay.

The drivers arrived in plenty of time, they were friendly, and patient and the coaches were spotlessly clean.

Thank you so much for fantastic service we cannot praise your company high enough.

The standard of paperwork was also clear concise and efficient.

Also the pricing was perfect for us, we are a struggling primary school with a very tight budget.

July 9, 2025
Unprompted review
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Reply from Quality Coach Travel

Thank you for such a warm and detailed review. We’re delighted both trips went well and that the drivers made a positive impression. Your comments on the paperwork and pricing mean a lot, especially knowing how tight school budgets can be. We truly appreciate your trust in us.

Rated 5 out of 5 stars

School Trip

We were running a school trip with 22 students in Paris when our flight was cancelled. QCT found a coach and drivers to pick us up and bring us back to our school in Devon. The drivers were fantastic; nothing was too much of a problem for them; they were kind, thoughtful and efficient. A really big thank you, especially to Neil - who was wonderful.

July 3, 2025
Unprompted review
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Reply from Quality Coach Travel

Thank you for sharing this, what a horrible situation it was for you. We were glad to be able to help get everyone home safely from Paris. I’ll make sure Neil and the team hear your kind words; they’ll be thrilled. Wishing you all smoother travels ahead!

Rated 5 out of 5 stars

The coach arrived on time and their…

The coach arrived on time and their service was great.

July 10, 2024
Unprompted review
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Reply from Quality Coach Travel

Thank you for your review. We’re glad the service hit the mark and that your journey went to plan. We hope to support your next trip soon.

Rated 5 out of 5 stars

Great

Driver arrived early, and waited for us to finish our school trip so he was ready and waiting for us when we needed to go home.

June 26, 2025
Unprompted review
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Reply from Quality Coach Travel

Thanks for your review. We’re pleased the driver was able to arrive early and be ready for your return. It’s always our aim to make trips as stress-free as possible. Appreciate your feedback.

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Rated 5 out of 5 stars

The drivers were great

The drivers were polite, friendly and extremely helpful.

The coaches were well maintained, clean and comfortable.

June 25, 2025
Unprompted review
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Reply from Quality Coach Travel

Thank you for your kind words. We’re glad you found the drivers friendly and helpful and the coaches clean and comfortable. It’s great to know everything met your expectations.

Rated 5 out of 5 stars

Amazing

Amazing, Amazing, Amazing
From the moment I booked everything has run smoothly. Communication excellent, Coach arrived clean and on time. Driver was lovely, gave ample time for the little kids to get on and off the coach. Very helpful,
Through my experience I would highly recommend this firm and will definitely use them again.

June 27, 2025
Unprompted review
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Reply from Quality Coach Travel

What a lovely review, thank you! I’m thrilled everything ran smoothly and that the children were well looked after. I’ll pass your comments on to the driver. We truly appreciate the recommendation and would be delighted to help again.

Rated 5 out of 5 stars

Everything you want from a coach company

From the moment the booking was made, I knew wer were in good hands. Excellent, quick and detailed communication from Mark all the way through. Our coach driver, Paul, kept me in touch all the time with his whereabouts, was always on time (or early) and was friendly and reliable despite a slightly complicated assignment. Couldn't recommend more highly. I have already repeated my booking!

June 23, 2025
Unprompted review
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Reply from Quality Coach Travel

Thank you for such a thoughtful review. It was a pleasure supporting your trip from start to finish, and I’m really pleased Paul looked after you so well on the road. Your repeat booking means a great deal to us, thank you again.

Rated 5 out of 5 stars

Everything went very smoothly

Everything went very smoothly. We particularly like how QCT send out a reminder of the trip with all the details i.e timings, driver, contact numbers.

June 9, 2025
Unprompted review
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Reply from Quality Coach Travel

Thanks very much for taking the time to leave a review. It’s great to hear everything went well and that the trip reminders are helpful, they’re designed to make life easier on the day. We look forward to working with you again.

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Rated 5 out of 5 stars

We recently took 58 children with…

We recently took 58 children with Quality Coach Travel on a residential trip to Kent. The coach arrived promptly, was clean and the drivers were helpful and cooperative.
I would highly recommend this company.

May 21, 2025
Unprompted review
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Reply from Quality Coach Travel

Thank you so much for your feedback. We’re delighted the trip to Kent went smoothly and that the children had a great journey. I’ll make sure the team hear your kind words. We really appreciate the recommendation.

Rated 5 out of 5 stars

Excellent service from booking via…

Excellent service from booking via email to finish at the end of the trip. Great customer service.

March 6, 2025
Unprompted review
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Reply from Quality Coach Travel

Hi Nicola,

Thank you for your review, I am pleased you were happy with our service.

We look forward to hopefully working with you again soon.

Thanks,
Quality Coach Travel!

Rated 5 out of 5 stars

QCT STAR SERVICE

We've used Quality Coach for multiple trips, and they have proven to be incredibly reliable. Their extensive coverage and ability to accommodate last-minute bookings have been a lifesaver. They handle everything with professionalism, providing us with detailed journey information, including start and end locations, driver details, and timely communication.

I highly recommend their services!

March 16, 2025
Unprompted review
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Reply from Quality Coach Travel

Hi Ashley,

Thank you for your review.

We really enjoy working with you and look forward to doing so again soon.

Thanks,
Quality Coach Travel!

Rated 5 out of 5 stars

I have been using QCT for a couple of…

I have been using QCT for a couple of years now. Mark Batch is my go to person for very competitive prices. The drivers are very friendly and helpful. I arrange community trips ( I am not a tour operator or a business ) Mark goes out of his way to ensure I get a great price. The coaches are well maintained and clean. It's been a pleasure dealing with Mark. I always shop around after getting a quote from Mark and 9 times out of 10 I will come back and accept Mark's quote. I look forward to continuing to hire coaches from QCT. I have given a well deserved 5 stars.

February 16, 2025
Unprompted review
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Reply from Quality Coach Travel

Thank You Farrukh,

Thank you for your review, we will continue to support your trips for your local community and no how much hard work you do, we look forward to working with you again.

Thanks,
Quality Coach Travel!

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Rated 5 out of 5 stars

Excellent drivers

I just wanted to say how great your two drivers were (Mark and Terry) yesterday.

They were kind and patient with our children and good humoured throughout.

They are a credit to your company.

Would love to work with you guys again when we next have a big trip.
Plus the coaches were clean and super comfortable.

November 13, 2024
Unprompted review
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Reply from Quality Coach Travel

Hi Sarah,

Thank you for your review, I am pleased you were happy with our service and even more delighted to see the drivers making such a great impact.

We have passed your comments on and look forward to hopefully working with you again soon.

Thanks,
Quality Coach Travel!

Rated 5 out of 5 stars

Mark was extremely helpful and…

Mark was extremely helpful and communicative in organising a coach hire for a Girl Guide camp this summer. Throughout the process he was flexible and accommodating of our needs and gave fantastic advise on planning the trip. The journeys went extremely smoothly and we could not be happier !

August 10, 2024
Unprompted review
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Reply from Quality Coach Travel

Hi Jola,

Thank you for your review, I am pleased you were happy with our service.

We look forward to hopefully working with you again soon.

Thanks,
Mark

Rated 5 out of 5 stars

Family birthday trip

Fantastic service.
Great communication! Competitive price!
Unexpected upgrade. Lovely 16 seater air conditioned coach
Very professional and lovely driver!
Thank you QCT

July 20, 2024
Unprompted review
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Reply from Quality Coach Travel

Hi Alison,

Thank you for your review, I am pleased you were happy with our service.

We look forward to hopefully working with you again soon.

Thanks,
Mark

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