Quality Foods Online Reviews 1,419

Absolute horror show - ordered 5L Extra Virgin Olive oil from these people. They then deleted my account and never sent the product.

Took all the money - NEVER BUY FROM HERE

I paid on quality foods website over 5 days ago, and they have not even shipped it. This is the 2nd time that the dispatch is soo late.

Excellent service and communication. Well packed and the vegetables ordered arrived fresh.

Thank you so much especially the packers, all the items received were carefully packed and the communication from your team was great. I was kept informed about my order.

Thank you so much 😊

I did not receive the fresh ginger I ordered and was not informed about it.
However I got my refund on request.
Packaging and delivery was satisfactory.
Will consider shopping again.

Very rapid delivery. Products well packaged and tasty. Will order again

I still have not received my order which I placed on over a week ago. I was informed an email would be forthcoming but nothing. Very disappointed.

Products from quality foods are okay, depending on what brand you get. I have had some issues with freshness, packaging, and delivery. Recently, I placed an order with them on Wednesday before 2 pm. It's been 8 days and they have not yet shipped my order. Thus, they are not reliable.

My order said it should be delivered to me 9th of January. Still hasn't seen anything yet.i need refund

Quality Foods had everything I needed and more, at a reasonable price. My order was well packaged and delivery was as arranged, with pleasant delivery guy. Thank You Quality Foods will definitely use your company again.

Made a order paid for next day delivery its been over 2 weeks still havent received anything. Emailed them and they havent replied. I would never use their service. I just wanted to buy few items to see how they doing so i can place a big order but never again

Website works well. Good email communication. Very good delivery service.

I purchased my grocery twice from Quality Foods online . Packed with care my order was delivered on time . The quality of the purchased grocery was good . I have bought fresh vegetables, spices , Lentils, beans , pulses, peanuts , walnuts, cashews, apricots etc. Everything was in good clean condition. Dried apricots were really nice .

I did not receive my order yet been more than a week and no details of dispatch too. Surprisingly I get an email to re-order again because its been weeks since your last order. Disappointingly I didn't receive my first order.
Never order online again.

My first order received within the time indicated and very happy with the service and delivery...
All items received as per order no issue at all..
Great customer service....

Avoid this company at all costs! I placed an order 5th December for over £70!!

I haven’t received my order or even had shipping confirmation. Disgusting and disgraceful service, I’m extremely annoyed!

AVOID AVOID

Very happy with the service, veggies were fresh and packed well. Delivery arrived on time.

fast efficient and good post communication. received goods as described, good value.

I placed an order almost three weeks ago received it yesterday. There was an item missing which they issued a refund for but no apology.
As i have experienced this before with them about their Best Before date being short when sending products out, i requested that both my products flour and rice have long dates. The reply came back that this will not be a problem and they will check and should be long dated. The Rice expiry date is end of mid January 23!!
They have asked for the product to be sent back at my expense, and they will refund in a voucher to use on my next order!! really as if i will be reordering from them again.
Appalling customer service, think twice before you order.

We have ordered twice so far and both times the order has been delivered quickly. Will use again for Indian groceries.