QualityImprint.com Reviews 677

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Marvin is fabulous to work with during every step of our ordering process. From receiving samples and answering questions to providing design proofs and shipment fulfillment. Both products we ordere... See more

Company replied

Rated 5 out of 5 stars

Marvin made my experience great! She listened to what I needed and helped me design something within my budget and get it shipped to me in time for my event!

Company replied

Rated 5 out of 5 stars

A small group of retired veterans needing hats for an upcoming Veterans parade. Found Qualityimprints on line. Talked to their rep about specifics and organizational logo of our association. Design an... See more

Company replied

Rated 5 out of 5 stars

Liz at Quality Imprint is incredible. We explained what we were looking for, and she responded quickly with options. Once we nailed down a product, proofs were provided and and orders were placed in... See more

Company replied

Company details

  1. #15 of 37 best companies in Promotional Item Store
  2. #52 of 246 best companies in Business to Business Service

Information provided by various external sources

We are your quality provider of promotional products. We have a wide selection of promotional items to choose from. We promote quality not only in products but with our service as well. We CARE for our customers. See the difference with QualityImprint.com.


Contact info

4.9

Excellent

TrustScore 5 out of 5

677 reviews

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Rated 4 out of 5 stars

I wish it was a little brighter- Love…

I wish it was a little brighter- Love the color just not as much pop as it looked in the email for reviewing prior to printing... Other than that looks great !

March 25, 2024
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Reply from QualityImprint.com

Thank you for the honest feedback Christine. We will share with the team regarding the print to see if we can further improve printing. We'd love to work with you again and hopefully turn the experience to a 5-star one.

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Rated 5 out of 5 stars

The playing cards you printed are great…

The playing cards you printed are great for our business 100th anniversary!!!!

February 26, 2024
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Reply from QualityImprint.com

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated and glad you liked the playing cards for your company's anniversary token.

Rated 5 out of 5 stars

Great Customer Service

They were able to rush our order so that we had something to give away at an event. Great customer service and great product.

February 27, 2024
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Reply from QualityImprint.com

We are so glad to hear that you like and were able to get the product at a short time and happy with our service. Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

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Rated 3 out of 5 stars

Make sure to ask questions when ordering

Ordering process was easy. Not sure I understand the reasoning behind me sending prints for product when they didn't use them. We ordered 7" footballs and received 6". When we questioned them about it they said I need to measure on the curve but nowhere states that on the website. We gave them a call and still haven't heard anything. Also disappointing is that our tumblers we ordered the print is way too small for the tumbler which makes it look funny. Now that's mostly my fault but would hope someone who does the printing would find it to look funny and say something. Happy with the quick turnaround and attentiveness when ordered. Also, I wish they would put reviews on their website because I didn't know Trustpilot exists and it would have been great to read reviews before ordering.

January 25, 2024
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Reply from QualityImprint.com

We're sorry you had difficulty on the order process. Your rep will contact you shortly on the print on the tumbler and if you can send pictures, that would help as well. For footballs, basketball, soccer balls, the standard industry measurement includes the diameter and/or curve of the ball. As for reviews, will relay your recommendation to our marketing team.

Rated 5 out of 5 stars

Great service and great product

Great service and great product. Liz worked with us to get us to where we needed to be. In quick response and turnaround

January 4, 2024
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Reply from QualityImprint.com

We can’t wait to share your 5-star review with Liz and the team. They’ll be thrilled! Thank you.

Rated 4 out of 5 stars

Efficient and the fast response of the…

Efficient and the fast response of the representative along with being keen to provide the satisfaction and ability to juggle around to meet the client's expectation.

January 4, 2024
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Reply from QualityImprint.com

Thank you for the review on the sample that was received. Your rep should be in touch with you to check on what will make your experience better.

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Rated 4 out of 5 stars

Tire Pressure Gauges

I really appreciate the customer service and the fast delivery. However, the products we ordered are not the quality we were expecting. The engraving is inconsistent, there are 'made in China' stickers on half of the gauges, some of which got in the way of the engraving causing some of the letters to not be engraved or only partially engraved. Everything is still legible, and we will still use them for job fairs and such, but we may look into other vendors next time.

January 3, 2024
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Reply from QualityImprint.com

We apologize if there were some items where the engraving is inconsistent. Your account rep should get in touch with you soon to check on this. Thank you.

Rated 5 out of 5 stars

Great product

Great product, fast production and shipping!

January 2, 2024
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Reply from QualityImprint.com

Many thanks for the 5-star rating.

Rated 5 out of 5 stars

Marvin is awesome to deal with

Marvin is awesome to deal with. Great customer service! Above and beyond!

December 13, 2023
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Reply from QualityImprint.com

Many thanks for the 5-star rating. It is much appreciated. We are glad to know your account rep was able to deliver exceptionally.

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Rated 5 out of 5 stars

My Sales Agent Anthony Raymonds is the Rain Maker!

My Sales Agent, Anthony Raymonds, was amazing. This laborious one-year journey to get my custom dating card game created had been treacherous until I connected with Quality Imprint.

Anthony created a custom journey for my custom cards.

November 27, 2023
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Reply from QualityImprint.com

A rain maker indeed. Anthony is well loved by his clients. We are thankful to have him and glad that you were able to get your custom dating cards right. Thank you for taking the time to write a review and giving us 5 stars.

Rated 4 out of 5 stars

My organization loves the items!

My organization loves the items!

The items we chose are a huge hit. The customer service with Josie was amazing. We will definitely use again.

November 28, 2023
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Reply from QualityImprint.com

Thank you for taking the time to give us a review.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and would appreciate if there's anything specific you'd like to see more of or change.

Rated 5 out of 5 stars

Josie was great!

Josie helped me get the right product for my needs and was super responsive and helpful. Appreciate the great customer service and have already recommended you guys to some folks. thanks again!

November 15, 2023
Unprompted review
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Reply from QualityImprint.com

Happy to hear you had a great ordering experience. Your feedback motivates us to keep raising the bar and set the standard for excellence in everything we do. We appreciate you taking the time to rate us.

Rated 5 out of 5 stars

Amber Llave was very responsive to my…

Amber Llave was very responsive to my quote requests and provided additional photos of my product order to make sure I understood how the item was packaged. She followed through with shipping information and confirmed delivery dates.

November 29, 2023
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Reply from QualityImprint.com

It's our aim to continue providing exceptional products/services and outstanding customer care to make every experience with us remarkable.
Thank you for choosing us and for the generous 5-star rating.

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Rated 5 out of 5 stars

Liz at Quality Imprint is incredible

Liz at Quality Imprint is incredible. We explained what we were looking for, and she responded quickly with options. Once we nailed down a product, proofs were provided and and orders were placed in a timely manner. Liz continued to follow up with production and shipping times, as well as after we received the items making sure everything came in correctly.

All products ordered were great quality and just as we ordered. We will definitely be using Quality Imprint in the future.

October 25, 2023
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Reply from QualityImprint.com

We are grateful that you gave us 5-stars and a detailed review of Liz's service. We are happy to have her and the rest of our team who strives to do their best and deliver on our customer's expectation. Thank you again and we will surely pass this along to Liz.

Rated 5 out of 5 stars

Great quality & prices.

They were quick to get us a quote and mock up design. They met our timeline for when we needed the bags. Process was easy and efficient.

October 27, 2023
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Reply from QualityImprint.com

Thanks so much for giving us your view on how we are doing by giving us 5-stars. We're glad that customers like you are having a great product and service experience with us.

Rated 5 out of 5 stars

Customer Service

Customer Service!
Both CSR were helpful and responsive!

October 31, 2023
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Reply from QualityImprint.com

Our team is thrilled to receive your 5-star review and know you specially liked the service. Thank you!

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