Quanta Vici Reviews 96

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Absolute scam of a company...never delivered my product, literally strung me along for years. Never received my product, nor received a refund. Total train robbery. May karma deliver them their just... See more

Rated 1 out of 5 stars

HORRIBLE company!!! Took my money, didn't ever deliver any product, and will not answer any attempts to contact customer service. Total bullshit. DO NOT BUY FROM THEM!!

Rated 5 out of 5 stars

Being a realtor, I'm often outside showing properties, and the cold can be brutal. Quanta Vici’s heated clothing has made my workdays much more comfortable. They’re not just warm, they’re also sleek... See more

Rated 2 out of 5 stars

These things are glorified wrist warmers - the full glove doesn't heat up at all, and actually allows a fair amount of breeze through. I reached out to Quanta Vici to make them aware and return them,... See more

Company replied

Company details

  1. Manufacturer

Written by the company

Quanta Vici Smart Heated Apparels & Accessories include heated gloves, jackets, and socks that sense and maintain the exact temperature set by users. Offering the longest battery life thank to the innovative proprietary smart heated wear tech.


Contact info

1.9

Poor

TrustScore 2 out of 5

96 reviews

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Rated 5 out of 5 stars

Warmth Never Felt So Good

I'm no tech geek, but let me tell you, these Quanta Vici heated gloves and socks are
the real deal! They're super comfortable, and the heat settings are just right. I wore them to
the last football game, and my fingers and toes were toasty warm. Couldn't ask for more.
Plus, they look stylish too!

June 19, 2023
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Rated 1 out of 5 stars

I ordered a pair of their gloves in…

I ordered a pair of their gloves in December of 2022 as a Christmas present. I used their "expedited" shipping option to ensure arrival (they charged me $25 for shipping). It's now June of 2023 and am still waiting for delivery. They won't refund the money because they say I agreed that "all sales were final". In my view it's only a sale if they actually deliver a product.

December 15, 2022
Unprompted review
Rated 1 out of 5 stars

Rip off

Rip off - money taken 5 months ago for replacement batteries due to faulty ones - nothing sent and now not responding to emails
Absolutely rubbish
Do not fall for these scammers like I have STAY WELL AWAY

May 22, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered heated gloves almost 6 months ago and never received them. Neither received any response lately on my mails...

Ordered battery heated gloves end of November 2022. Website at that time mentioned that they were on stock so I contacted them after some weeks to hear status. Kind response that there were some issues but I should not have to wait too long anymore. Did send another mail early 2023 and finally, end of February, received a mail they were shipping very soon. After that I never received any more messages, tracking details or actual product. And even worse, they do not respond to any of my mails anymore at all.

Filed a dispute at PayPal and expect my money back some time from now but much more annoying is the fact that they simply do not respond. Or, when you take your business seriously, cancel the order yourself, notify the buyer and refund the money ASAP.

In short, don't buy here. Go somewhere else where they respect customers and simply answer on mails.

May 13, 2023
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Rated 1 out of 5 stars

They don't have stock, and probably never will

I ordered from them in November 2022, all items I bought were showing as in stock.
A month later I hadn't had a dispatch notice, so got in contact and was told some items were out of stock (they made this sound like I should have known this) and they would ship end of December. Still nothing by Feb, I got told "soon". By march I was told end of April. With nearly the 180 day limit up, I filled a PayPal dispute, someone got in contact to offer me a store voucher (which is really useful for a company that doesn't have stock). PayPal refunded me after 6 months with no dispatch from QV.
Don't waste your time or your money. They are playing it fast and loose with our money and I doubt I ever would have gotten my items.

May 5, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money on Quanta Vici!

I purchased Quanta Vici heated gloves, and they were faulty upon opening. They refuse to give me my money back. Word of warning, stay away from Quanta vici!!! The only thing worse than the faulty product is the communication and awful customer service.

April 20, 2023
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Rated 1 out of 5 stars

They will never send the product

They will never send the product. Every time you contact them their response is very delayed and they make up some phony excuse and tell you your item is set to ship next week. They have told me that three times now and it’s been 6 months since I’ve ordered. TERRIBLE COMPANY. They just flat out suck

March 29, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!
They took my money but didn’t ship the product. This practice is slimy at best. They don’t return email requests when I ask for a refund. Run away from this company unless you like being ripped off.

February 24, 2023
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Rated 1 out of 5 stars

SCAM

SCAM. Company lied about shipping, ignored all communication requests on order status for weeks until we involved Paypal, then suddenly had order ready, but they shipping the wrong product (socks instead of gloves I ordered). Follow up communication about order error has been completely ignored again for weeks. They have ghosted us and still not delivered right product. Ordered in Nov, still unresolved as of March. Absolute scam and terrible service.

March 14, 2023
Unprompted review
Rated 1 out of 5 stars

The gloves barely warm and battery…

The gloves barely warm and battery lasts less than two hours. I have repeatedly reached out to return them via email as they have no customer service number. No response. Terrible product. Terrible customer service. I feel totally ripped off.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Heated gloves that work, and I can pick things up while wearing them.

I recently ordered the "storm proof" gloves. I had my doubts.
I have Raynaud's syndrome so I know A LOT about heated gloves and have used many, many brands over the years, and these gloves are actually quite effective.
I am honestly very impressed with them. Most heated gloves are actually not very well made, and not very warm and they are very bulky.
I have worn my Quanta Vici in the rain and wind and snow in Seattle and my hands were warm. They work.
The stormproof material is actually stormproof.
I wear them to take my dog to the park every day, and she wants me to throw her ball, because she is a dog, and in all of the other heated gloves I have owned that would be difficult because they are bulky and huge, (and they make me look like The Terminator wearing huge gloves at the park) and they are too thick to pick up her small ball.

I really appreciate how streamlined these are. I can actually pick things up, throw a ball, and use my phone while wearing. Both the dog and I are very happy.
I actually look stylish at the park now.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

A Game-Changer for Winter Cycling!

As a passionate cyclist, I'm always looking for gear that can help me stay comfortable in any weather. Quanta Vici's Smart Heated Gloves and Socks are truly a game-changer for winter cycling! The quality and performance of these products are outstanding, and they have really made a difference in my cold-weather rides.

March 6, 2023
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Rated 2 out of 5 stars

These things are glorified wrist…

These things are glorified wrist warmers - the full glove doesn't heat up at all, and actually allows a fair amount of breeze through. I reached out to Quanta Vici to make them aware and return them, and was told their return policy is clearly stated on the website, and faulty workmanship isn't clearly stated there. I would advise against buying from this company as they don't stand behind their products - probably because they don't work.

March 2, 2023
Unprompted review
Quanta Vici logo

Reply from Quanta Vici

Thank you for sharing your experience and feedback! We are saddened to hear that you had an unfortunate case with us. We value quality over quantity, we work tirelessly towards improving our technology and features. Our products go through rigorous and multiple tests before delivery and from Best Buy to the National Defense, all of our partners have thoroughly tested our products for a long time under various and some rather extreme conditions such as -30°C. We would like to assure you that our customer care team is here for you, willing to provide the optimal experience and to proceed with a resolution that can benefit you, so we welcome you to reach out to our address help@quantavici.com for assistance.

Rated 1 out of 5 stars

RUN DON'T WALK FROM QUANTA VICI

RUN DON'T WALK FROM QUANTA VICI - I never received my gloves.

I pre-ordered heated gloves at the beginning of October 2022. I was assured they would arrive in December. They didn't. I contacted them again and again and was assured I'd get them soon. I didn't. I sent multiple emails to the company requesting a refund. They wouldn't refund me and told me I would get them in April 2023. I informed them I didn't need them in the springtime and wanted a refund. I pushed and pushed to no avail. I was told that I could use them next winter! They finally said they would refund all but a $45 handling fee. Since they didn't have the product, they didn't "handle" anything. I used PayPal and explained the problem to them, and Quanta Vici again wanted to hold back $45 for a handling fee. I rejected the offer. I never received the gloves, and Quanta Vici keeps changing the ship date on their website. (shady practice) PayPal finally resolved the issue, and I received my full refund.

Quanta Vici is an unreliable company with poor customer service.

January 28, 2023
Unprompted review

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