Quantum Labs, Inc Reviews 154

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Most toothbrushes that I have purchased say they are soft but feel medium or hard, but the Glisten toothbrush is one of the softest toothbrushes that I have used. The bristles length, head size, and h... See more

Rated 5 out of 5 stars

We were having having a hard time locating the oral labs essential moisture lip balm(vanilla mint). Quantum Labs offered us the only affordable option to procure what we consider to be the best availa... See more

Rated 5 out of 5 stars

My dentist has been giving us these mint floss containers as a good job gift after each cleaning visit. I always have asked them to give me more of those and less of the other goodies. The space bet... See more

Rated 5 out of 5 stars

I use my Sonic Pro much more now that I discovered Quantum Labs Ultra Sensitive brush head. With the original heads, I was only doing it at night, and on the medium intensity setting. Now I use it... See more

Company details

  1. Dental Supply Store

Written by the company

The best selection and prices on dental hygiene supplies such as bulk toothbrushes, goodie bags, supply bags, personalized loyalty builders and exam gloves.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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Rated 5 out of 5 stars

Great Price and quick shipping

Great Price and quick shipping, Although I couldn't understand why I got a bag of candy...

January 27, 2024
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Reply from Quantum Labs, Inc

Glad you got your items quickly. The candy in larger orders is a new thing. We hope it was good or found a home in a candy dish somewhere. :)

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Rated 1 out of 5 stars

Upon delivery the boxes were very…

Upon delivery the boxes were very ragged.
The first box we opened there was 10+ that had broken zippers.

I need to do another big bulk order within the next week, but am reluctant to do so with the order I did receive this week.

January 26, 2024
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Reply from Quantum Labs, Inc

This is very disappointing for us as well. Your account rep will be reaching out. We can send replacement products and ask for extra quality control before shipping. We just added warehouse space and possibly some items got damaged in the transfer. For any additional help please reach out to customer service for resolution. Thank you for your feedback.

Rated 2 out of 5 stars

Exemption Form was a fiasco

Exemption Form was a fiasco. Sent 4 times and still wasn’t right. Never received acknowledgement of shipping or tracking info. Called and someone answered the phone with just Hello. No company name. Shipment finally showed up with no help from you. Quantum has never been so bad.

November 27, 2023
Rated 5 out of 5 stars

Best toothbrush ever used

Having used hundreds of different toothbrushes these have to be the best toothbrushes the soft brush cleans so well
The order was promptly delivered

November 25, 2023
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Rated 5 out of 5 stars

Always consistent...in a good way!

Ordering from Quantum Labs has always been a good experience. I get great quality, good pricing, and predictable delivery. What more could you want in a vendor? Highly recommended!

September 27, 2023
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Reply from Quantum Labs, Inc

Wow! I shared this super kind review with the whole team. We love to create good experiences. Thank you!

Rated 5 out of 5 stars

Your replacement heads are the best

Your replacement heads are the best. They don't fall apart after a few uses like others do. The candy you sent with my order was a nice touch, too. Thank you.

September 27, 2023
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Reply from Quantum Labs, Inc

So glad you loved the replacement heads. Thanks for the thumbs up on the candy. We are trying something new to show our appreciation. Thanks!

Rated 5 out of 5 stars

5 star service

VERY helpful! I ordered the wrong size gloves, I called and actually had a human answer the phone. She was able to intercept the order, change it, and left me an email overnight.
Wonderful service.

September 26, 2023
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Reply from Quantum Labs, Inc

Thank you for the kudos. The customer service person who helped you was Carol and we shared your feedback with her! She is feeling the love!

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Rated 5 out of 5 stars

Very pleased

This is the 4th year of buying items from you. I ordered toothbrushes this time and was very pleased with the quality. The buy 1 get 1 free sale made them even better. We were able to get all we needed for OCC for a very low cost. Shipping is also fast, which is also a great thing.

August 24, 2023
Rated 5 out of 5 stars

Fast turn around, reasonable shipping

We were having having a hard time locating the oral labs essential moisture lip balm(vanilla mint). Quantum Labs offered us the only affordable option to procure what we consider to be the best available balm, with SPF 15.

June 27, 2023
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Rated 3 out of 5 stars

Good Quality Products- shipping a bit slow and costly

The product quality appears good. However shipping cost was quite high- normally getting free shipping for orders of this size - and it took a few days to arrive (free shipping from other companies arrived 1-2 business days) …may affect if I order again

May 31, 2023
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Reply from Quantum Labs, Inc

Thank you for the feedback. Your account representative will be reaching out to you. Personalized products do take an additional 5-7 business days. We will look into this to make sure we are meeting our fast shipping promise.

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Rated 5 out of 5 stars

Ordering was simplified and the…

Ordering was simplified and the delivery was very fast. I am pleased with the Crystal Soft brushes. Though I would of preferred to order the Esprit Ulta-Fine Premium Series but it seems like one has to order a 72 ct of them. That’s way too many for just myself. I do receive one at my 6 month dentist visits.

April 27, 2023

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