While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’m really impressed with the service from the team here. I purchased some sea fishing gear and was pleasantly surprised to see it arrive the very next day. The items are high quality and exactly as d... See more

Rated 5 out of 5 stars

I bought a complete lake angling set for my daughter from QuaySports.com, and she’s over the moon! The staff gave fantastic, friendly advice, guiding me to the perfect set for her. Everything is high... See more

Rated 1 out of 5 stars

The goods came in good time, but only delivered half the amount of hooks as described in the package. The reel I purchased broke after two angling sessions, when trying to land a fish. The floats wer... See more

Rated 5 out of 5 stars

Ordered a fishing kit for my daughter as she wanted to give it a go whilst on holiday. Arrived next day, well packaged, easy to set up and she even managed to catch a few fish.

Company details

  1. Hobbies & Crafts

Written by the company

Quay Sports offers fantastic deals and great savings on fishing equipment suitable for all budgets and abilities. From fishing rods, tackle and equipment to large tackle boxes and accessories. FREE DELIVERY on orders over £10.00!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic products

Fantastic products, excellent service and speedy delivery. Will most certainly recommend and use again in the future. Thank you Quaysports

May 5, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best value great staff

Have used Quay sports for years and they are by far the most well stocked Fishing shop in the area. Helpful friendly staff, very knowledgeable and the best prices. Bait always in stock. Excellent

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I bought a complete lake angling set…

I bought a complete lake angling set for my daughter from QuaySports.com, and she’s over the moon! The staff gave fantastic, friendly advice, guiding me to the perfect set for her. Everything is high quality and ready for hours of fishing fun. She can’t wait to try it out, and I’m so impressed with the excellent service. Will definitely be back.

May 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Impressive turnaround and quality products

I’m really impressed with the service from the team here. I purchased some sea fishing gear and was pleasantly surprised to see it arrive the very next day. The items are high quality and exactly as described on the site. Beyond the products, the customer service was helpful and professional. It’s rare to find such a quick turnaround—highly recommended for anyone needing gear in a hurry.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

great seller, exactly as described

Ordered a fishing kit for my daughter as she wanted to give it a go whilst on holiday. Arrived next day, well packaged, easy to set up and she even managed to catch a few fish.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap and shoddy goods sold by an uncaring and ruthless company.

The goods came in good time, but only delivered half the amount of hooks as described in the package. The reel I purchased broke after two angling sessions, when trying to land a fish. The floats were transparent and I could see the bodies slowly filling with water - they leaked and were useless. I've had no reply from the comany since emailing them. The company that invoiced for the goods are called 'silver bullet', not a dedicated angling company, just a money making venture selling cheap rubbish.

April 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

First class customer service.

I recently purchased a fishing rod from Quay Sports, but unfortunately I broke the two rod tips that came with the rod by closing the boot of my car onto them. I tried to get a replacement rod tip locally without any success. I emailed Quay Sports, enquiring whether they did replacements, as I couldn’t see them on their website. I promptly received a reply from Mark, who said they didn’t do the replacements, but several people had also enquired whether they could purchase replacements, so as the demand was there, he would arrange for these to be made available on the website. I received an email on Tuesday 14th April informing me that they were available. I purchased the rod tips on the 14/04 and received these today (15th). Throughout the communication with Quay Sports, in particular Mark, has been first class and to receive my purchase in less than 24 hours is incredible these days. As Quay Sports do a wide range of products at competitive prices and their after sales customer service is great, I will use them for all my future fishing requirements and it’s nice to know that I can shop with confidence with a company that puts their customers first.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

Purchased a rod from them and it was no way as described, requested a return, I had to pay for the return postage and they deducted the shipping postage from the refund, absolute disgraceful

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

All the guys at Quay Sports are absolutely great! All extremely friendly and knowledgeable and are always willing to give tips and advice!
Have never had a bad experience there and they are always fully stocked and have everything you could need!
Highly recommend!!

January 24, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

SHOCKING CUSTOMER SERVICE

Ordered a rod, bag, tackle box with tackle set for Christmas for my son.
Never arrived. I have been contacting quay sports about the missing parcel but they are not taking any responsibility just telling me to follow up with my sorting office. My local sorting office are saying the seller needs to claim for a missing parcel and look into it as there's nothing I can do as a buyer, its sellers responsibility. Quay sports are still refusing to do anything. DO NOT ORDER OR BUY FROM THEM! if anything goes wrong they will not do anything even though it is their responsibility. Disgusting customer service! AVOID AVOID AVOID. Looking at reviews it looks like I'm not the only one that has experienced the same thing.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Quay Sports is a great store

Quay Sports is a great store - staff were super helpful and took the time to talk through products and offer advice on local fishing spots. They've got tons of angling equipment and bait. Highly recommend a visit if you are in North Devon. Also bought a few bits from the Quay Sports online site afterwards and they came mega quick.

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

(Tough) tackle box

Ordered a tough tackle box it arrived not the one I picked and ordered totally different logo on it they shouldn't do that advertise something then send a different item out they need to update there website photo to the new logo customer service not very helpfull ( shocking ) also not worth the money I paid very flimsy sent back for a refund which ive not received yet

September 16, 2021
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look