Quest Appliances Reviews 

66
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally rapid delivery services and note that orders consistently arrive securely packaged and ready for immediate use. Consumers also deeply appreciate the smooth and straightforward online ordering process, finding the provided household items to be reliable, highly functional, and very reasonably priced. Though some customers experienced frustrating delivery delays, tracking complications, or lost items caused by external shipping couriers, people found support staff helpful. A few individuals also mentioned minor design or sizing difficulties with specific products not fully matching their daily household expectations.

What people talk about most

Product

People report positive experiences with the product, expressing overall satisfaction and delight with their... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting rapid and prompt arrival... See more

Quality

Clients share positive opinions on quality, highlighting good products at reasonable prices and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good points, Quest were quick to send my long slot toaster though Evri then took 4 days to deliver. First impressions are good. Toaster has the usual problem with having to turn browning down after... See more

Rated 4 out of 5 stars

Toaster purchased was not quite as expected, could only do 4 slices at a time, not 2 or 4, and only toasted the bottom half of a regular sized slice. Customer support was fast, and gave us a return.

Rated 4 out of 5 stars

It's so hard to find a coffee percolator these days, and I was so pleased to find a replacement for our previous Quest model (the handle on the lid had broken, but otherwise, it was still working well... See more


Company details

  1. Countertop Store

Written by the company

Welcome to Quest Appliances - the home of affordable, quality, home and kitchen appliances. From kitchen essentials like toasters and kettles to health-boosting juicers and blenders, find a range of top-quality products designed to elevate your everyday. Discover more and upgrade your home today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

66 reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(66)

34 reviews in the last 12 months

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Rated 1 out of 5 stars

Of little Use. The appliance is unreliable and…

The appliance is unreliable and instructions not very clear. eg. on preparation before use: "use 2 mugs of water to clean before use". Meaning use 1 mug on two occasions. The machine will not hold 2 mugs of water.
The button which comes up blue is not explained on the diagram. Reusing the machine is hit and miss. We are considering returning it soon.

August 30, 2025
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Rated 5 out of 5 stars

Controls at the front/long side

Looking for a new toaster I discovered that some toasters have the controls on the front (long side) of the toaster. This suited the set up in our kitchen.

I was delighted to find this machine to be reasonable in price and postage was free.
I would have preferred a matt exterior but that was a small compromise to make. So far it works well.

July 7, 2025
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