Questmoor Pharmacy Reviews 

480
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the ordering process straightforward and efficient. Many highlight the competitive pricing and great value for money, often finding products cheaper than elsewhere. Reviewers frequently commend the fast and prompt delivery, with many appreciating the free shipping and well-packaged items. The company offers a good selection of products, including hard-to-find items, which are consistently described as authentic and as described. However, some customers also noted issues with delivery and packaging. These included items not arriving, products leaking, or packaging being damaged upon receipt, which was disappointing for gifts.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Price

Reviewers mention positive feedback about price, with many customers finding excellent, unbeatable, and... See more

Product

Consumers find products to be positive, often highlighting excellent quality, good prices, and the... See more

Order

Clients share positive opinions on order, frequently highlighting the straightforward ordering process and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and a strong intent to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent fast service. I keep getting told (e.g. by Boots) that Cacharel pour l'homme has been discontinued, but there are numerous sites selling it online, often at inflated prices (as much as doubl... See more

Rated 5 out of 5 stars

This is the first time I have bought from Questmoor Pharmacy. I had never heard of them before. I wanted to buy from an independent and searched further, rather than going for the first few names th... See more

Rated 5 out of 5 stars

One happy customer. This scent was the Best price for this ysl brand perfume that my mother in law asked for as her gift for Christmas. Unbeknown to me or her the brand has stopped manufacturing this... See more

Rated 5 out of 5 stars

Excellent service received my order very quickly, no postage charge which is great with the perfume already being a great value for money doubly pleased with Questmoor Pharmacy. Will definitely purcha... See more


Company details

  1. Cosmetics and Perfumes Supplier
  2. Flavours, Fragrances and Aroma Supplier

Written by the company

Based In United Kingdom, explore QuestMoor Pharmacy's Wide Selection of Genuine Fragrances, Skin Care, Cosmetics, Vitamins, and Supplements. Discover Top Brands at the Best Prices with Free Delivery & 30 Days Returns.


Contact info

4.9

Excellent

TrustScore 5 out of 5

480 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(480)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy website

Easy website, accurate description and promptly delivered. well packed, boxed for protection but not excessive. I would use this company again

December 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Great shopping experience

Great shopping experience. Lovely products and lower than expected prices. Fast delivery. I can't give a personal usage review of the item bought, as it's a gift for someone else.

December 19, 2025
Unprompted review
Rated 2 out of 5 stars

Sadly not a great first time experience…

9Sadly not a great first time experience as although fairly priced and prompt delivery the perfume box was damaged and both makeup boxes were torn, they are to be gifted so very disappointing but I guess it's not your fault but that of the carrier.

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience!
Bought for Christmas present for my adult daughter.
Ordering was easy and postage was very fast. Price was by far so much cheaper than any other company. I would certainly recommend Questmoor Pharmacy in the future.

December 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing.
Ordering was straight forward.
Fantastic deals.
Perfect and fast delivery.
5 star

December 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Brilliant service

Brilliant service. Perfume was a really good price, easy to order & really quick delivery. I was well impressed with the service

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Sorry but my 1 star was not labled at you but the royal mail delivery service

The item has still not arrived ,I've had 3 attempts at a delivery but the royal mal have said they could not deliver ,even though its in my local delivery office ,they've said they will attempt to deliver tomorrow. I hold my breath.

December 8, 2025
Unprompted review
Questmoor Pharmacy logo

Reply from Questmoor Pharmacy

Hi Douglas,

Thank you for your review. We completely understand how frustrating delivery delays are, however we would like to clarify that your order was dispatched promptly and has been with your local Royal Mail delivery office since 2nd December.

Royal Mail’s own tracking confirms multiple attempted deliveries, all of which were marked by them as “Unable to attempt delivery”. Unfortunately, once a parcel is in the courier’s network, the delivery process is entirely outside of our control.

We genuinely regret the inconvenience caused by Royal Mail, but we do feel a 1-star review for our pharmacy is unfair given the above.

If delivery is unsuccessful following their next attempt, we will of course assist further in line with Royal Mail’s claim process.

Kind regards,
Questmoor Pharmacy

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Rated 5 out of 5 stars

Good price & fast delivery

Have found a product I regularly buy has disappeared from many pharmacies so I googled the product and found Questmoor as a stockist. The price was reasonable and qualified for a new customer discount. I bought 4 packs to qualify for free delivery.
The delivery was very fast.
Good price and fast delivery, what’s not to like?

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Kouros 100ml

Kouros 100ml. Great price, delivered very quickly. I know it's old school, but still a great smell.

November 27, 2025
Unprompted review

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