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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the convenience and affordability of the service, appreciating the ability to consult with a doctor online without long waits or the need for insurance. Many people found the process quick and straightforward, from filling out forms to receiving prescriptions. The user-friendly platform and the professional, attentive doctors also contributed to a positive overall experience for many. However, some people were dissatisfied with the staff, describing some interactions as rude, condescending, or unhelpful. There were also mentions of issues with customer service, including slow response times, unfulfilled promises, and difficulties in resolving billing problems. A few customers also noted that the pricing, while generally affordable, could be higher than other options for certain services.

What people talk about most

Service

Clients share positive opinions on service, highlighting its convenience and accessibility. Many appreciate... See more

Staff

Customers consistently note ambiguous experiences with staff. Many reviewers praise the doctors and other... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While many customers praise the helpfulness and... See more

Price

Consumers find price to be ambiguous, with many expressing frustration over what they perceive as high costs,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the platform and app... See more

Based on these reviews

Rated 5 out of 5 stars

QuickMD doctor MM and responding staff did an excellent job. Very happy with this company and would highly recommend to anyone needing a prescription quickly. This is a real deal company you just have... See more

Company replied

Rated 5 out of 5 stars

I was impressed by how convenient and affordable QuickMD is. It allows you to speak with a doctor online without needing to go to a clinic or hospital, and you don’t even need health insurance. They... See more

Company replied

Rated 5 out of 5 stars

The idea of being able to speak with a doctor from home, without long wait times or crowded waiting rooms, sounds incredibly convenient. I love that they can handle things like prescriptions, urgent c... See more

Company replied

Rated 5 out of 5 stars

I used Quick.md to get a prescription for weight loss medication, and the experience was honestly great. The whole process was quick and straightforward—I just filled out a form, a licensed provider r... See more

Company replied


3.8

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Professional dependable those two words…

Professional dependable those two words describe this company in its entirely. 5 stars hands down

October 15, 2024
Unprompted review
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Reply from quick.md

Thank you so much for your amazing review and 5 stars! Those are two words we'll happily be labeled with :) So grateful to hear that about our platform and services. Appreciate your trust in us, thanks for taking the time to share.

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Rated 5 out of 5 stars

I really like the fact that you can see…

I really like the fact that you can see a DR when you are sick and not have to get dressed and go into their office. It is very easy and convenient to use this app

October 16, 2024
Unprompted review
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Reply from quick.md

Yes, spot on! Thanks for the review and 5-stars, this is one of the great benefits and conveniences of of telehealth.

Rated 5 out of 5 stars

best website

So far as I seen this is the best doctor for medical concerns.

October 14, 2024
Unprompted review
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Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Thanks for the 5 stars 💜

Rated 1 out of 5 stars

Not worth it for those in recovery

I was a long term Quick MD client for recovery medicine. I'm fortunate to have long term sobriety and it is supported by MAD. I typically wait 5-15 minutes past my appointment time for my phone call which is understandable. This morning my dog got out and I missed my phone call by 2 minutes. There is no way to call back; I immediately contacted customer service who advised I would not only not receive a refund but I would have to pay full price for a new appointment. I'm fortunate that I've been sober long enough that it isn't an issue. Just an inconvenience. But I'm also well aware of how vulnerable people new to recovery are. Any company that is willing to take money from those in recovery but unable to provide them with customer service and understanding doesn't deserve my business. WorkIt takes insurance and provides the same service / I start with them next month.

October 14, 2024
Unprompted review
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Reply from quick.md

Thank you for submitting the extra information we requested. We'd like to apologize about the service you received, thank you for speaking up and bringing awareness to your situation. We have been able to coordinate with the Support and Finance Teams, and process your refund in efforts to apologize. If you do need our assistance as well, we've added a credit for an appointment if needed. Terribly sorry about all of this, we will be reviewing our procedures about calls and wait times.

Rated 5 out of 5 stars

If you are having pharmacy issues fill…

If you are having pharmacy issues fill out the online form and the quick MD staff will reply within 24hours.....forget what people in the reviews say-they fixed my pharmacy issue very quickly ive been with quick MD for close to a year know-all the doctors are highly skilled professionals with your best in terest in heart.....thank you quick md-J.M.Permenter

October 10, 2024
Unprompted review
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Reply from quick.md

Thank you for sharing your experience with us, and for being a loyal QuickMD member for nearly a year! We’re so glad to hear that our team was able to resolve your pharmacy issue quickly and that our doctors have provided the skilled, compassionate care you deserve. We’re here for you whenever you need us, and we’re grateful for your trust.

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Rated 5 out of 5 stars

This one saved my life

This one saved my life! All I can say is if you need something reliable trustworthy, then this one is for you! It helped me to connect with doctor without any hassle. I am using it for long time and every time I use I get the best service as always!

October 3, 2024
Unprompted review
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Reply from quick.md

Thank you for sharing your inspiring review. We value your feedback and are humbled to be a part of your recovery journey.

Rated 5 out of 5 stars

It seems like a great product

It seems like a great product. What I enjoy the most is that it was easy to use and I can see a doctor from inside of my home.

October 12, 2024
Unprompted review
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Reply from quick.md

Thank you for the 5-star review! We appreciate you using our services and trusting us with your care.

Rated 5 out of 5 stars

Convenient for me

I kinda despise going to see a doctor, or to the emergency room/urgent care. Mainly due to anxiety issues. Quick MD makes it really easy for me to be able to receive medical attention, whereas otherwise I would not be getting if I had to go in person. I really do recommend to the ones who are unable to receive in person treatment due to whatever reasons.

October 11, 2024
Unprompted review
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Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Rated 2 out of 5 stars

Can’t get rx filled!

Easy enough to get in but seems no pharmacy will fill an out of state Rx. The only thing they recommend is going to a mail order place that doesn’t take insurance. Wish they would have told me this upfront!

October 11, 2024
Unprompted review
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Reply from quick.md

Thank you so much for your patience while we investigated your issue. We want to sincerely apologize for the runaround, this is not how we usually operate. Initially we thought this was a pharmacy issue, as pharmacists can be quite strict in your state. Thank you for bearing with us while we got the correct information. We hope moving forward things will be much smoother.

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Rated 1 out of 5 stars

I’ve been using QuickMD for over a year…

I’ve been using QuickMD for over a year and at first I really liked it. It was very simple to get my medication. But then this month I made my appointment & the doctor sent my script to the pharmacy as usual. Then I get a call from the pharmacy saying that my insurance is not in network with this doctor so they will not fill the prescription. So that’s when the fun started, Because you cannot get in touch with anybody. I call and there is no customer service representatives. They tell you to email and they do not help at all. I’ve been going back-and-forth with a robot for two days now and they have not resolved my issue. I told them I want them to have a different doctor send in my script or refund me $100 so I can make another appointment with a doctor that is in network and they refuse to do so. So as long as everything‘s going as can, the app is good, but the second you need help — good luck

October 10, 2024
Unprompted review
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Reply from quick.md

Hi there and thank you for bringing awareness to your problem with Support. Sorry about the runaround, we do our best to try and accommodate insurance requests. We did investigate your case and it since looks like we have resolved the issue, which seemed to be with the pharmacy. Thanks for your patience while everything got sorted. If this was not your case, please reach out to Support and we will do our best to make this right.

Rated 5 out of 5 stars

A fast and modern approach to…

A fast and modern approach to healthcare. No need for travel or long phone calls with multiple holds and waiting to be connected to your doctor.

October 10, 2024
Unprompted review
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Reply from quick.md

Exactly!! Thank you for the 5-star review ❤️

Rated 5 out of 5 stars

App is great

App is great! It definitely eases a lot of hassle of going to an emergency room in person. It allows you to connect to a doctor quickly and even schedule an appointment in advance. They also offer a money back guarantee if you're not satisfied with your service. I would recommend to anyone who prefers telehealth over in person.

October 10, 2024
Unprompted review
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Reply from quick.md

Thank you for the review. Sadly, that's not always the case about the money back guarantee, but we will do our best to make sure you are well taken care of and provide the best service possible!

Rated 5 out of 5 stars

So convenient!!

The QuickMD app is so convenient. You can easily connect with a doctor by phone, video, or chat. I love being able to skip the waiting room, and saving time and money. Also, I think its great that if they can't help you, then your visit is free.

June 14, 2024
Unprompted review
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Reply from quick.md

Thanks for the 5 star review!!

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Rated 5 out of 5 stars

Great Experience

It was a great experience using quick.md for finding the medical care I needed without leaving my house when I was sick last week. Additional advantage of it being very user friendly. I give it a five star!

October 1, 2024
Unprompted review
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Reply from quick.md

Thank you so much for taking the time out to leave a review! We are happy that you enjoyed the process.

Rated 5 out of 5 stars

This is probably one of the best…

This is probably one of the best inventions for teledoc appointments and similar appointments. Each teledoc is connected to a specific doctor or health network but this has no affiliation is unbiased, takes insurance but also has a plan for those without insurance. It’s great for when you’re on vacation and not familiar with the area, and also lets you avoid the ER/urgent care waiting room.

October 8, 2024
Unprompted review
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Reply from quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Thanks so much for the 5 stars 💜

Rated 5 out of 5 stars

No complaints!

I love that I am able to see the doctor now without leaving my home when I don't feel well. The doctor and nurses are all wonderful and compassionate.

October 8, 2024
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 5 out of 5 stars

5/5 Stars I Recommend!

Quick.md is an easy-to-use app and service. The doctor was very understanding and compassionate, insurance was easy to work with on the app and the interface was easy to operate. I recommend this app to anyone wanting to visit the doctor online.

October 7, 2024
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

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Rated 5 out of 5 stars

Online Suboxone Treatment!

Due to having a recent car accident, I became unable to visit my regular Suboxone clinic to receive my medication 3 times per week, as required by the clinic. I
googled "telehealth suboxone", where I found and then visited the QuickMD website to see if they could help me. I was SO RELIEVED to see that opioid treatment is actually one of their main services offered. After easily setting up an account, I was scheduled for an appointment first thing the following morning. The doctor I spoke with was so warm and caring; and most importantly knowledgeable about medication assisted addiction treatment. I was granted a prescription that day, sent straight to my regular pharmacy. Although QuickMD does not take insurance at this time to cover the cost of the consultation, I only have to see them once a month (instead of 3x per week at my prior clinic), making the consult fee of less then $100 very doable, and since the prescription went to my regular pharmacy, my medication was completely covered aside from a $2.50 copay. Overall, I am super impressed so far woth their services and wish I would have looked them up sooner! What a time saver not having to go to my clinic 3x a week! Highly recommend you give them a try!

October 6, 2024
Unprompted review
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Reply from quick.md

Thanks so much for taking the time to review Quick MD, we know how important it is to have affordable and easily accessible care. Thank you for trusting us with your health.

Rated 5 out of 5 stars

This is a great way to get access to…

This is a great way to get access to healthcare faster. It is also a great way for people with no transportation to get to a doctor to still be able to see one.

October 3, 2024
Unprompted review
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Reply from quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Rated 5 out of 5 stars

Useful Company

Useful Company, the benefits of using this service are very clear, concise and helpful. The services provided are needed with the ease of accessibility virtually.

October 3, 2024
Unprompted review
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Reply from quick.md

Couldn't have said it any better! Thank you for your 5 star review.

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