Quickstore Reviews 271

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I purchased a pack of 6 Brita water filters from Quick Direct Store Ltd via 'OnBuy.com' One filter was so slow I gave up using it, the next made the bottom of my kettle white and I had white specks i... See more

Rated 2 out of 5 stars

The admin staff and operating systems are first class. However the lower caravan/boat storage area that we were assigned to was poorly maintained. The pitches were not clearly marked, leading to peo... See more

Rated 1 out of 5 stars

I bought and paid for a video cassette adapter which was able to play the cassettes I had. This shop advertises a 14 day guaranteed return policy which it does not honour and the EBAY Help policy does... See more

Rated 1 out of 5 stars

Bunch of thieves Sent my order to no where near me Senders are fraudsters Might be selling your information to Needs to be shut down

Company details

  1. Warehouse

About Quickstore

Information provided by various external sources

Established in 1989 we were one of the first self storage centre operators in the UK, hitting our 25 year anniversary in 2014.

Quickstore now have four storage centres throughout Devon and Cornwall, in Exeter, Plymouth, Torquay and Saltash.

Our Self Storage features:

  > No deposit
  > No hidden charges
  > Unused days refunded
  > £20 off Van Hire offer when you move in

With over 1200 individual secure storage units Quickstore is the largest provider of internal business and personal storage units in the Southwest.


Contact info

1.1

Bad

TrustScore 1 out of 5

271 reviews

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Rated 5 out of 5 stars

A little gem

A very easy process from start to finish, very helpful staff and an extremely clean and well maintained facility.
will 100% use again

September 20, 2016
Unprompted review
Rated 5 out of 5 stars

Storage unit

Amazing customer service, clean and dry storage spaces for a low price with refunded unused days. Very short term notice before needing the unit was not an issue at all as well!

All in all couldn't be happier with the service I got :)

September 19, 2016
Unprompted review
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Rated 5 out of 5 stars

Easy access, secure storage

I needed storage on a Saturday morning. Called Quickstore and they were very helpful and I arranged to visit them an hour later. The staff were polite and efficient and in no time I was storing belongings in a secure unit. I made use of the out-of-hours access over the rest of the weekend to fill the unit. Ended up keeping the unit occupied for nearly a couple of months and when empty I was given a pro-rata refund of the time I had paid for but not used.
This wasn't the cheapest self-storage I've ever used, but the security I felt was very good (CCTV, alarms) and the out-of-hours access via security codes to open the gates and shutters was very useful.
Based on my experience, I would recommend Quickstore.

September 19, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic

Really easy and simple to use, staff very quick and good at explaining. More than was needed

September 19, 2016
Unprompted review
Rated 5 out of 5 stars

Best customer service for 20 years.

We moved the contents of our 3-bedroomed house to Quickstore Exeter and are then gradually moving them to our new house in Devon. From the first contact, the gentleman at Quickstore have been helpful and supportive. In fact, they have gone out of their way to help us with other logistics (where to put the 2nd car) and even offered to fill up our flasks of coffee for the van journey back to Norfolk. The facilities, access and storage at Quickstore are very good (we had used another national storage company in Norwich). I would not hesitate to recommend Quickstore Exeter and to commend the Manager and one other employee especially for providing the best customer service I have encountered in 20 years. What a great welcome to Devon! Thank you.

September 19, 2016
Unprompted review
Rated 5 out of 5 stars

Supportive at a difficult and stressful time

I found staff welcoming and kind and was very grateful for being able to feel they were present in the building when I attended. This helped greatly to alleviate the terror of being trapped and lost in amongst all the corridors and containers - and with needing to be able to be calm enough to manage inadvertent mistakes during coded and alarmed access and exit arrangements.

September 19, 2016
Unprompted review
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Rated 5 out of 5 stars

The Team

The team at Quickstore Plymouth are very friendly and helpful. The new extended hours are much better Thank you all

September 12, 2016
Unprompted review
Rated 5 out of 5 stars

Good

Had nowhere to store my belongings. Found Quickstore who were very helpful. Stored my belongings for 3 months. Was convenient as I could access my storage locker 24/7. Would highly recommend.

September 7, 2016
Unprompted review
Rated 5 out of 5 stars

friendly, straightforward and professional.

They were very professional, and allowed me access 24 hours.

If you wait for the right time in the year you may find good offers on normal prices.

Easy to get to by car, and a good secure car park area. Nice large shutter doors to get access to main building and good CCTV for security.

Office space also available to hire in very modern clean setting.

They were always nice to me.

Does have (and nice too) toilets, but not available after staff leave, unless you have rented an office and then you get 24 access to loo if you are there. But storage customers have no loo out of working hours. However if you are "caught short"; at the top of the road, by the main roundabout, is a Texaco garage with loo's food and a coffee machine, and (a bit harder to get to) a second public loo at the back of a garage in the same area as Holiday Inn.

Two supermarkets very close. Lidls and Waitrose. Quickstore is very clean, and loading and access to lockers easy, and has three trolleys you can use.

Also has a mail box service, which you can rent standalone,- you don't need to rent locker space. You get your own box with a key at a very good price.

September 7, 2016
Unprompted review
Rated 5 out of 5 stars

Great facility, great service.

Helpful staff offering very flexible and accessible secure storage facility. Stored there for years and would recommend Quickstores to anyone.

September 6, 2016
Unprompted review
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Rated 5 out of 5 stars

Quickstore Torquay (Barton Hill Road)

Excellent service, would recommend Quickstore Torquay (Barton Hill Road) to anyone. Friendly, helpful team. Nothing is too much trouble. Clean storage unit. 24 hour access. Plenty of parking. Thanks/

September 5, 2016
Unprompted review
Rated 5 out of 5 stars

Moving home stress free

Use these facilities to move home I think his name Trevor was very friendly and helpful made the exspierence of moving stress free.

Gary

September 5, 2016
Unprompted review
Rated 5 out of 5 stars

good

exceptional staff at what they do and right attitude

September 5, 2016
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent service, very handy and with 24hr 7 day a week access was ideal.
Would happily recommend.

September 5, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Polite, friendly staff.
Efficient service - got what I needed straight away. Everything fully explained clearly and simply.
Would highly recommend.

September 5, 2016
Unprompted review

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