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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the product's quality and effectiveness, particularly its ability to block out low-frequency noises like snoring and street sounds, significantly improving sleep quality. People appreciate the comfortable design, making them suitable for side sleepers, and the ease of use with no complex setup. The customer service also receives praise for being responsive, helpful, and supportive in addressing issues and providing replacements. However, some people were dissatisfied with the product's overall performance, finding the noise-canceling feature ineffective or no better than standard earplugs. A few customers experienced discomfort with the earbuds, describing them as too hard or causing irritation. There were also concerns about the durability of the batteries, with some reporting malfunctions after a couple of years, and a lack of easily available spare parts.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers calling it a "game-changer" for sleep and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the product as a "game-changer" for sleep... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the earbuds effective at... See more

Customer service

People report positive experiences with customer service. Many reviewers highlight the immediate, helpful,... See more

Based on these reviews

Rated 4 out of 5 stars

The earpods are excellent for sleeping, however the first ones I had (QuietOn 3.1) started having malfunctions after little over 2 years, and soon after one side died completely, probably dead power c... See more

Company replied

Rated 4 out of 5 stars

Very good communication with the company upfront. The product works well but not perfect. Some middle tones are still there. But the bass is away. You can slepp with the ear props without any problems... See more

Company replied

Rated 4 out of 5 stars

Three years ago, I purchased a couple of Active Noise Cancelling Earbuds for Sleeping for me and my wife. Personally, I found them extremely effective and much better than (passive) earplugs. The ba... See more

Company replied

Rated 5 out of 5 stars

I’ve been a QuietOn customer since the very first version. Each new model has been a clear improvement over the previous one. With QuietOn 4, the product has become almost perfect for me :) I... See more

Company replied


Company details

  1. Electronics Company

Written by the company

QuietOn Active Noise Cancelling Earbuds for Sleep – A New Era of Peaceful Sleep. QuietOn sleep earbuds have always focused on improving well-being and sleep while reducing unwanted noises such as snoring, traffic, and other disturbances. In June 2024, QuietOn Ltd ceased operations, with Soundless Ltd acquiring all its technology. After a very lengthy process of gaining access to this Trustpilot account, we are now thrilled to announce a fresh start. Today, QuietOn 4 features enhanced design for better comfort. Our goal is simple: to help you enjoy restful sleep, focus better, and travel in comfort by minimising disruptive sounds. Where to Find Us: • Available across the EU through our official website. • Worldwide through trusted partners. We value transparency and customer trust. Past reviews reflect the previous era, but we invite you to experience the new QuietOn and share your thoughts. Your satisfaction drives us forward, and we are committed to delivering exceptional products and service. Helping people sleep better is more than a technical challenge—it’s a meaningful mission.


Contact info

3.6

Average

TrustScore 3.5 out of 5

531 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good earpods, could last longer

The earpods are excellent for sleeping, however the first ones I had (QuietOn 3.1) started having malfunctions after little over 2 years, and soon after one side died completely, probably dead power cell. Let's see if the new generation survives longer.

December 22, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hi!
Thank you for your feedback. We’re glad to hear QuietOn works well for sleeping, and we appreciate you sharing your experience with the previous model. We hope QuietOn 4 provides a more durable and long-lasting experience.

Happy New Year!
Soundless Team

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Rated 5 out of 5 stars

I’ve been using QuietOn for years

I’ve been using QuietOn for a couple of years now and it’s the only thing that has calmed my mind. I use them during the night but I also love to pop them in during the day when I just get overwhelmed by the constant buzz of life. They literally changed my life, for the first time in years I wake up feeling refreshed. I just bought my second pair as my old one’s case has been damaged over time and doesn’t charge.

December 22, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hi Rasa!
Thank you for sharing your experience. We’re so glad to hear that QuietOn has helped bring you calm and better sleep, both day and night. Your continued trust and support truly mean a lot to us.

Happy new year!
Soundless team

Rated 5 out of 5 stars

Exceptional Product Backed by Remarkable Customer Support

QuietOn’s customer support was exceptionally prompt and courteous. They helped me replace one earbud that failed, and the entire process was handled with remarkable generosity, speed, and care.

I had a stroke and am extremely sensitive to sound. I’ve tried everything — including custom earplugs from an audiologist — and nothing comes close to QuietOn’s level of comfort and silence. These are the only earplugs that truly work for me.

Because of QuietOn, I’ve been able to return to activities I would otherwise avoid due to noise sensitivity, and I’m finally getting the best sleep of my life. I genuinely hope QuietOn is around forever.

My only wish is that they were more affordable in the United States, because I would absolutely love to own a second pair.

I’m incredibly grateful for their support and generosity, especially replacing a broken earbud.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Sleep upgrade

I’ve been using QuietOnes for a while now, and they’ve completely transformed my sleep. I no longer wake up to background noise—they block it out perfectly. They’re incredibly comfortable, don’t press or cause any pain, and I barely notice I’m wearing them. Plus, they’re super easy to use!

December 18, 2025
Unprompted review
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Reply from QuietOn

Hi Aino! Thank you so much for sharing this. We’re truly happy to hear QuietOn has made such a positive difference for you. Wishing you many quiet nights ahead!

Happy holidays!
Soundless Team

Rated 4 out of 5 stars

Active Noise Cancelling Earbuds

Three years ago, I purchased a couple of Active Noise Cancelling Earbuds for Sleeping for me and my wife. Personally, I found them extremely effective and much better than (passive) earplugs. The batteries and the charging box worked well for more than 2 years. Unfortunately, my wife found the Earbuds uncomfortable.
Since then, I also purchased several replaceable foam tips, which I changed every 2-3 months.
The QuietOn Earbuds definitely improved my sleep!

October 15, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hi! Thank you so much for sharing this. We’re truly happy to hear QuietOn has made such a positive difference for you. Wishing you many more peaceful nights ahead!

Warm regards,
Soundless team

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Rated 5 out of 5 stars

QuietOn 4, the best

These QuiteOn 4 aerplugd are the best. After number 1 and 3, sleeping without earache is possible!

December 17, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hello!

Thank you so much for sharing your experience!

We’re really happy to hear that QuietOn 4 allows you to sleep comfortably without any earache. Wishing you many more quiet and restful nights! 😊

Warm regards,
Soundless team

Rated 5 out of 5 stars

Changed my life

Changed my life , im sleeping better and more hours, sometimes im just using them when i want quiet during the day or when reading

December 14, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hi! Thank you so much for sharing this. We’re truly happy to hear QuietOn has made such a positive difference for you. Wishing you many more peaceful nights and focused days ahead!

Best wishes,
Soundless Team

Rated 5 out of 5 stars

The QuietOn 4 have officially become…

The QuietOn 4 have officially become part of my nightly routine, mostly because they manage to do what my brain fails to do in the evenings: switch everything off. No Bluetooth, no app, no setup — just take them out of the case, pop them in, and the world instantly becomes quieter. Low-frequency sounds like snoring or street noise are reduced impressively well, and that’s exactly what makes the difference for me between “kind of sleeping” and actually unwinding.

And then there’s the new sleep mask, which thanks to its gentle curvature doesn’t rest directly on the eyes — making it feel almost like you’re not wearing one at all.

December 10, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hi! Thank you for the great review! We’re happy to hear QuietOn 4 has become part of your nightly routine and that the simple, app-free design helps you unwind and sleep better. It’s also wonderful to know you’re enjoying the comfort of the sleep mask. Wishing you many quiet nights ahead!

Warm regards,
Soundless team

Rated 1 out of 5 stars

Product is worthless

Product is worthless. The noise cancelling feature does not work, ear plugs are no better than cheap $10 earbuds. Company allegedly is in Finland, products sold are subtly and discretely credited as coming from from Lithuania. For US customers, company is strategically located in Canada with initial purchase resulting in a $78 import duty, return to Canada results for a refund results in an additional $38 import fee. Return policy has lots of fine print deducting 20% to 80% of purchase cost if product has been used. Do not buy anything from this company!

December 2, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hello,
We’re very sorry to hear about your experience and truly appreciate you taking the time to share your feedback.

It appears there may have been some confusion regarding the purchase process. Your order was placed through our global reseller rather than directly from our official webshop. Our company, Soundless Ltd., is located in Finland, and our products are manufactured in Lithuania.

Because the order was processed through the reseller, the import duties and return-related fees were determined by their procedures. We understand how frustrating these unexpected costs can be, and we’re truly sorry for the inconvenience.

Regarding product performance, QuietOn devices use active noise-cancelling technology designed specifically for low-frequency noise. The performance is much more effective than traditional foam earplugs.

If you’d like us to review your case or assist you directly, please feel free to contact us at sales@soundlesstech.com. We’re here to help and want to ensure you receive the best possible experience.

Warm regards,
Soundless Team

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Rated 5 out of 5 stars

Perfect earbuds to improve sleep quality in the noisy conditions.

I am using these earbuds for quite a while now, and they are the best ones with the active noise cancellation so far. I am using them in a number of situations: for sleeping in overnight trains and at home when my neighbors start their renovation; sometimes I can wear them while working just to get better focus. My sleeping quality improved by much, which is crucial for me, so I can strongly recommend this product to those who has similar needs. It is important though to use the foam tips of the size that works for you.

November 28, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hi!

Thank you so much for your great review! We’re happy to hear that QuietOn has improved your sleep quality and helped you focus in noisy environments. Your tip about using the right foam tips is very helpful for others as well. We really appreciate your recommendation!

Warm regards,
Soundless Team

Rated 5 out of 5 stars

QuietOn 4 Review from a long term Customer

I’ve been a QuietOn customer since the very first version. Each new model has been a clear improvement over the previous one.
With QuietOn 4, the product has become almost perfect for me :)

I use them mostly for sleeping, especially in hotels, and when I’m travelling by airplane or train.
I really like the fact that the noise-cancelling system activates about 15–20 seconds after taking the earbuds out of the case, as it allows you to clearly feel the moment when the noise drops.
They are comfortable to wear also while sleeping on the side.

The only downside, which is a common limitation of all devices with built-in batteries, is that it is not possible to replace the batteries.

November 25, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hi Roberto!

Thank you so much for your wonderful review and for being a loyal QuietOn customer since the very first version!

Best regards,
Soundless Team

Rated 5 out of 5 stars

QuietOn is hands down the best sleeping earbud

QuietOn makes the perfect earbud for sleeping… they’ve saved me countless times all over the world in unpredictable sonic environments… their support department goes well out of their way to make sure you have anything you need to keep your devices in good order as well… I would recommend their product confidently and their support happily to anyone.

November 20, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hello Derrick,

Thank you so much for your wonderful review!

We’re truly happy to hear that QuietOn earbuds have supported you in so many different environments around the world. We also really appreciate your kind words about our support.

Thank you again for your trust and for recommending us so warmly.
Wishing you many more peaceful nights ahead!

Warm regards,
Soundless Team

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Rated 2 out of 5 stars

Well made, well designed, but not effective in our case.

I snore, and bought QuietOn 4 earbuds for my wife. It was an expensive purchase, but it would be worth it if we both have a good night’s sleep. As you see, the reviews vary from rave to worthless, so I was a bit wary. In our case, foam earplugs are just as (in)effective. I was at first afraid that I had been scammed, but further reading suggests that the technique is genuine, but that not all snores are equal! Part of the noise is apparently through bone-conduction which will not be eliminated with ear-plugs. The product itself is beautifully designed and made, that has to be said.
I ordered the buds through Healf in the UK as they’re not available in the Netherlands where I live. It is worth keeping in mind that on top of the expensive buds, purchasers in the Netherlands will be hit with about €80 in import costs. I have returned the buds, and the returns and refund procedure with Healf was excellent. (Now the import costs!). In the meantime I have almost eliminated the problem by learning to sleep on my stomach. Not high tech, but it works for us.

September 15, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hello, Thank you for sharing your feedback, and my sincere apologies for the delayed response. QuietOn went through a major transition when Soundless Ltd acquired its assets and continued operations. We only recently regained access to this Trustpilot account, which is why we’re responding only now.

We truly appreciate your honest feedback. You are right that snoring varies greatly from person to person, and in some cases, noise reduction earbuds may not be as effective as hoped. Sometimes it is possible that some of the snoring noise travels through the mattress and bone conduction in addition to air conducted noise. In that case, QuietOn earbuds would reduce only the air conducted noise.

We’re glad to hear that you found the product design and build quality to be excellent, even though the result was not the ideal fit for your situation.
It’s great to hear that you were able to find a practical solution that works for you and your wife. At the end of the day, a good night’s sleep is what matters most.

If you ever need assistance or have questions in the future, please feel free to reach out to us directly. We’re always here to help.

Warm regards,
Soundless team

Rated 1 out of 5 stars

PAINFULL

Il fait très mal aux oreilles au bout de deux ou trois nuits lorsque l'on dort sur le coté comme moi. Système trop dur, abime l'oreille, je ne le supporte pas. Convient peut être à ceux qui ont un oreiller très mou.

It hurts the ears a lot after two or three nights when sleeping on the side like I do. The system is too hard, damages the ear, I can’t stand it. It might be suitable for those who have a very soft pillow.

August 24, 2024
Unprompted review
QuietOn logo

Reply from QuietOn

Hello Diane,

Thank you for sharing your feedback, and my sincere apologies for the delayed response. QuietOn went through a major transition when Soundless Ltd acquired its assets and continued operations. We only recently regained access to this Trustpilot account, which is why we’re responding only now.

We’re sorry to hear that the earbuds caused discomfort when sleeping on your side. Comfort can vary depending on sleeping style and pillow softness, and we understand how frustrating that can be. It’s also important to ensure the earbuds are positioned correctly in the ears, as improper placement can significantly affect comfort. If you’d like, please reach out to us directly, and we’ll be happy to assist you further or discuss possible solutions.

Thank you again for taking the time to share your experience.
Warm regards,
Soundless team

Rated 1 out of 5 stars

The QuietOn 4 suffers from the exact…

The QuietOn 4 suffers from the exact same charging issue. The root cause that was present in 3 and 3.1 has not been addressed. Purchased beginning of May, took over a month to ship and failed in 1 week. It took another 6 weeks to finally get a refund via Paypal dispute resolution. Out of all the products on the market, these are the most expense yet the most unreliable and quite frankly crap!

June 20, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hello James,

Thank you for sharing your feedback, and my sincere apologies for the delayed response. QuietOn went through a major transition when Soundless Ltd acquired its assets and continued operations. We only recently regained access to this Trustpilot account, which is why we’re responding only now.

We’re very sorry to hear about the charging issues, shipping delays, and refund frustrations you experienced. This is certainly not the experience we want for our customers, whether they purchased directly from us or through one of our partners. Your feedback is valuable and helps us continue improving our products and service.

If you’d like any further assistance, please feel free to contact us.

Warm regards,
Soundless team

Rated 1 out of 5 stars

QuietOn 4 Review—zero stars—useless

Stupidly, I soldiered on with v1 of these supposedly ANC sleep ear-buds, when I could have returned them. Very quickly I stopped using them as they were useless, for trying to sleep with a snorer or working in a noisy environment. Even more stupidly, I bought V4, this week, thinking they must have improved with each iteration, and on seeing a couple of positive reviews. Other than the fact that the supposed ANC turns on automatically, 15 seconds after removing the bud from the case, as opposed to the fiddly, tiny button of v1, they are no different, and are equally useless. I don’t think they’re any better than foam earplugs, and I can’t discern any ANC effect, at all, unlike my Apple AirPods Pro and my Sony WH-1000MX3’s. I know they’re only supposed to work with low frequencies, but, to me, they have no effect at all. A total waste of £250. From what others say on here, the Company is now bankrupt, which is hardly surprising. My best solution thus far has been passive noise cancelling/masking of Soundcore A10/20 ‘s, with ANC 30’s out soon.

July 5, 2025
Unprompted review
QuietOn logo

Reply from QuietOn

Hello Ian,

Thank you for sharing your feedback, and my sincere apologies for the delayed response. QuietOn went through a major transition when Soundless Ltd acquired its assets and continued operations. We only recently regained access to this Trustpilot account, which is why we’re responding only now.

We’re truly sorry to hear that the QuietOn earbuds did not meet your expectations. We understand how frustrating it can be when a product doesn’t deliver the results you hoped for. One thing that can make a difference is ensuring the earbuds are fitted with the correct size tips and form a proper seal in your ears. This often helps the device perform at its best and can improve the overall experience.

We genuinely appreciate your feedback, as it helps us improve our products and service. If you’d like any assistance or have questions, please don’t hesitate to reach out to us.

Best regards,
Soundless team

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Rated 1 out of 5 stars

I have been looking for silent earplugs…

I have been looking for silent earplugs for a long time and finally found them here! "What a high price, so they must be the best in the world", I thought and happily bought them.
It is possible, but they cost half the average EU person's salary! Of course, maybe in Finland, every person is ultra-rich?
Anyway, I put them in my ears, enjoyed the silence and went to bed. But I still couldn't fall asleep! The headphones squeaked loudly as they rubbed against the pillowcase and my ears. What do you say now, throw them away and forget about the 259 euros I paid? Nothing to say; you have a "great" scheme for making money.
SHAME ON YOU! I very hope that you stop making fun of people.

April 11, 2024
Unprompted review
Rated 1 out of 5 stars

I found these pointless.

Regarding the product itself. I think they cancel very little noise. From back to back testing I think cheap foam ear plugs are much more effective and much more comfortable. This is across a range of situations and confirmed by family members. Very expensive and very ineffective. I wouldn't recommend them for anything.

Regarding the company. They delayed delivery without updating me. I emailed after around 3 weeks to see what was going on. When I didn't receive a response a opened a case with PayPal. At this point communications started again and the ear plugs were shipped. Not a great look.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

I was hopeful this product would work..

I was hopeful this product would do better than foam earplugs, however it did worse on average. Against a static noise ie white noise it did slightly better than regular foam earplugs. HOWEVER against snoring? nothing, at all. it was almost as if i had just jammed tissues in my ears. This is a waste of money, if you need to block snoring look into some white noise generators that go in your ears. I grabbed a set of soundcore A10's and they are significantly better at acctualy blocking the snoring by blasting white noise into my ears. for the price maybe try the Ozlo sleep buds... if you need to block anything else just grab a 200 pack of honeywell foam plugs... i wasted my money, dont waste yours.

December 10, 2024
Unprompted review

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