The day after I ordered the products Michael called to find if there was anything else he could help with. I really appreciate a company that stands by their products.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Needed customer service help after placing my order today and they got back to me fast. Everything correct and order shipping soon. If the sleeping bag type product to keep us warm in power outages is... See more
Excellent service, for an excellent product. Sierra Brown was extremely knowledgeable and courteous. She answered all my enquiries and was very personable. I look forward to dealing with her in fut... See more
Sierra Brown called and we had a good conversation.
Company details
Written by the company
QuietProtector sells emergency preparedness gear for families, including the TerraShell emergency thermal sleeping bag and the TerraStrike. We are an online-only store shipping across the United States. Orders typically arrive in 10 to 15 days, returns are accepted for 120 days from delivery, and a real person answers at (877) 428-1729.
Contact info
4008 Laramie Street, Suite C, 82009, Cheyenne, United States
- (877) 428-1729
- support@quietprotector.com
- quietprotector.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Excellent service
Excellent service, for an excellent product. Sierra Brown was extremely knowledgeable and courteous. She answered all my enquiries and was very personable. I look forward to dealing with her in future. She is an asset to your company. Hang on to her.
Needed customer service help after…
Needed customer service help after placing my order today and they got back to me fast. Everything correct and order shipping soon. If the sleeping bag type product to keep us warm in power outages is as high quality as their sales support, you can’t go wrong.
I got a called from
I got a called from
Micheal and the transaction was great,
The day after I ordered the products…
The day after I ordered the products Michael called to find if there was anything else he could help with. I really appreciate a company that stands by their products.
Order confirmation and adjustments
Travis did a wonderful job calling and going through my order making necessary changes per our conversation. Thank you for taking the time to clarify order as a result changes will be made and credit will be refunded to my credit card. Thank you!
The informational story was great
The informational story was great. Also the follow up I received after I placed my order was exceptional. Thank you!
It was very nice for Tanya to verify…
It was very nice for Tanya to verify address and order number and check to see if I was interested in other products. Can't wait to have something that is very useful in times like this.
Travis was the rep I talked to
Travis was the rep I talked to. He was amazing
Michael was so helpful!
Michael was so helpful!
He answered my questions and I got the products I need to keep me and my extended family safe.
The Terra Shell is a must in Canada.
Thank you so much!
Tanya reached out to me shortly after i…
Tanya reached out to me shortly after i placed my order. Was very personable and helpful! Thank you so much!
Sierra Brown also helped me add the pocket furnace. She was very friendly, patient and helpful. Thank you Sierra!
Thank you to Sierra Brown for walking…
Thank you to Sierra Brown for walking me through the site and helping me with my purchases...Very knowledgeable.
My experience was amazing
My experience was amazing. Michael Smith was very patient, knowledgeable, and kind.
Products are great
Products are great, did not need extra gifts so i denied these
Kinda pushy but I like the product
Kinda pushy but I like the product. I spoke with Sierra
Rachel Smith
Rachel Smith. Very polite and helpful, very professional, I appreciated the call to be sure to let me know I was in good hands. Thank you Rachel 🙂
QuietProtector
Talked to Ren and Rachel and they were both very helpful and professional. I am hard of hearing and they both were very understanding and helpful in speaking slowly and clearly so I could understand
I spoke with Sierra Brown after…
I spoke with Sierra Brown after purchasing my Terra shell. She was knowledgeable and professional and introduced me to many of the other survival products available. I appreciate being able to speak directly to a person when dealing with this company and I will purchase from them again.
Travis smith
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






