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Quiksilver.co.uk Reviews 

501
•
TrustScore 3 out of 5

2.9

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 232 reviews, most reviewers were somewhat happy with their experience overall. Many people frequently praise the high clothing quality, noting that items are consistently well-made, comfortable to wear, and true to size. Consumers also appreciate the fast shipping services and the well-designed website that makes online ordering very easy. Some reviewers were not happy with delayed shipments, missing tracking details, and packages arriving without proper notifications. People also experienced unhelpful support responses, long wait times for resolutions, and difficulties getting assistance with damaged products or returns. Additionally, a few individuals mentioned occasional sizing discrepancies and flaws in certain clothing items received.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on quality and fit. While many... See more

Delivery service

People report ambiguous experiences with delivery service. While many consumers praise the very quick... See more

Quality

Clients share positive opinions on quality, highlighting well-made items, comfortable fits, and great value... See more

Order

Reviewers highlight negative aspects of order processes, citing extreme frustration with severe delivery... See more

Customer service

Consumers find customer service to be overwhelmingly disappointing and practically non-existent. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Took fair too long to process the order, dispatch the item and deliver the item. It took nearly 2 weeks from ordering to delivery. When you have Amazon delivering same or next day, this just doesn't c... See more

Rated 3 out of 5 stars

Delivery of item took too long. I’ve had this issue with the company before. Boards short’s was smaller than expected. Top was perfect in size and comfort.

Rated 2 out of 5 stars

Took about 10 days to get the item despatched. After that, I could not track the item even though the e-mail said just click on the "track your item" link - it was not an actual link. After 2 more... See more

Rated 2 out of 5 stars

I decided to write here because I find the return/refund process unacceptable in this day and age I bought some flip flops for £25, shipping costs £3.95. They did not fit. I returned them, be... See more

Company details

  1. Clothing Store
  2. Activewear Store
  3. Outdoor Clothing and Equipment Shop
  4. Snowboard Shop
  5. Surf Shop
  6. Swimwear Store

Written by the company

Founded in 1969 in Torquay, Australia, Quiksilver has grown into one of the world’s most iconic surf‑inspired apparel and boardsports brands. Built on a deep connection to surf culture and a passion for outdoor adventure, the brand quickly became known for its innovative boardshorts and high‑performance gear designed for life on the wave, the mountain, and everywhere in between. Today, Quiksilver offers a wide range of products including surfwear, snow gear, apparel, footwear, and accessories for young‑minded, active individuals. Its signature offerings—ranging from technical boardshorts to lifestyle apparel—reflect a commitment to quality, durability, and authentic connection to action‑sports heritage. The brand also supports a global community of surfers, skaters, and snowboarders, sponsoring world‑class athletes and major international events. Driven by creativity, performance, and a love for the outdoors, Quiksilver continues to inspire generations who seek freedom, adventure, and a lifestyle shaped by the rhythm of the ocean and the mountains.

Contact info

2.9

Average

TrustScore 3 out of 5

501 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(501)

231 reviews in the last 12 months

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Rated 1 out of 5 stars

I returned my order

I returned my order, they received it, but no refund for over 10 days after that. Emailed them several times — no response. Tried to call — no reply, automated message saying I’m calling out of their working hours when I’m NOT! I was literally calling during hours shown on their website under the phone number. Ridiculous

July 8, 2026
Unprompted review
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Rated 1 out of 5 stars

Dispatch is far too slow

Dispatch is far too slow especially when coming from European warehouse. Tracking is inaccurate and useless. Contact chatbot Alice is USELESS ! !

July 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Product faulty

Product faulty. Hole in pocket. No reply to complaint or follow ups. Awful company to deal with. All shorts feel cheap and likely to rip. Delivery time was awful. Took ages to arrive with no communication. Avoid.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Salty 30 Year Brand Vet - Thumbs up

I’ve used this brand for around 30 years… always shop bought, really… and still have some very old items I still wear. My daughters have taken many of my vintage items. For a period in the 2000s, it seemed harder to get what I considered to be old school surfing t shirts… I’ve been into the old school over fashion. A good old small logo on the front left chest / large logo on the back. Lots of offers and discounts. Rapid delivery. Fit as described. A focus on cotton and not man made cheap tat.

June 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Bought men’s swim shorts in a sale…

Bought men’s swim shorts in a sale looked good but they are see through !!!! The only element quicksilver need to get right in a men’s swim shorts they failed on… almost unbelievable but it’s true .

July 1, 2026
Unprompted review

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