Quiksilver.co.uk Reviews 

501
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 232 reviews, most reviewers were somewhat happy with their experience overall. Many people frequently praise the high clothing quality, noting that items are consistently well-made, comfortable to wear, and true to size. Consumers also appreciate the fast shipping services and the well-designed website that makes online ordering very easy. Some reviewers were not happy with delayed shipments, missing tracking details, and packages arriving without proper notifications. People also experienced unhelpful support responses, long wait times for resolutions, and difficulties getting assistance with damaged products or returns. Additionally, a few individuals mentioned occasional sizing discrepancies and flaws in certain clothing items received.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on quality and fit. While many... See more

Delivery service

People report ambiguous experiences with delivery service. While many consumers praise the very quick... See more

Quality

Clients share positive opinions on quality, highlighting well-made items, comfortable fits, and great value... See more

Order

Reviewers highlight negative aspects of order processes, citing extreme frustration with severe delivery... See more

Customer service

Consumers find customer service to be overwhelmingly disappointing and practically non-existent. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Took fair too long to process the order, dispatch the item and deliver the item. It took nearly 2 weeks from ordering to delivery. When you have Amazon delivering same or next day, this just doesn't c... See more

Rated 3 out of 5 stars

Delivery of item took too long. I’ve had this issue with the company before. Boards short’s was smaller than expected. Top was perfect in size and comfort.

Rated 2 out of 5 stars

Took about 10 days to get the item despatched. After that, I could not track the item even though the e-mail said just click on the "track your item" link - it was not an actual link. After 2 more... See more

Rated 2 out of 5 stars

I decided to write here because I find the return/refund process unacceptable in this day and age I bought some flip flops for £25, shipping costs £3.95. They did not fit. I returned them, be... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Outdoor Clothing and Equipment Shop
  4. Snowboard Shop
  5. Surf Shop
  6. Swimwear Store

Written by the company

Founded in 1969 in Torquay, Australia, Quiksilver has grown into one of the world’s most iconic surf‑inspired apparel and boardsports brands. Built on a deep connection to surf culture and a passion for outdoor adventure, the brand quickly became known for its innovative boardshorts and high‑performance gear designed for life on the wave, the mountain, and everywhere in between. Today, Quiksilver offers a wide range of products including surfwear, snow gear, apparel, footwear, and accessories for young‑minded, active individuals. Its signature offerings—ranging from technical boardshorts to lifestyle apparel—reflect a commitment to quality, durability, and authentic connection to action‑sports heritage. The brand also supports a global community of surfers, skaters, and snowboarders, sponsoring world‑class athletes and major international events. Driven by creativity, performance, and a love for the outdoors, Quiksilver continues to inspire generations who seek freedom, adventure, and a lifestyle shaped by the rhythm of the ocean and the mountains.


Contact info

2.9

Average

TrustScore 3 out of 5

501 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(501)

231 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not use Quicksilver. Please, do not waste your time with this joke of a company!

Do not use Quicksilver! I have tried to contact them multiple times over the last week about a returned item I sent back to them 4 weeks ago, and I cannot get in touch with anyone through any of the options to message them. Website contact form and all social media goes nowhere. They even sent me a message with a load of links to contact forms, all of them were broken links. Completely useless! I may have found a way around their complete lack of any customer service by requesting a charge back through PayPal, so if this has happened to you (as it appears a lot of the complaints on Trustpilot are about shocking lack of any even basic forms of customer service), try that instead. Thank god for PayPal!

March 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible customer service .Wring item…

Terrible customer service .Wrong item sent.Quicksilver logo wasn't sewed straight. Looked fake .Asked for refund which still haven't received even though they have received the item back.
No-one from customer services has answered me .

February 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality clothing

Great quality clothing, wash well, last well, look great and always comfortable, true to size, fast delivery, brilliant sales, can shop all year with clothing to suit the weather

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

All good

Good product (Keller Sherpa Hoodie), good price, quick delivery. This is my third similar product (I tend to wait for the sales before re-ordering) which says it all i think!

February 19, 2026
Unprompted review
Rated 3 out of 5 stars

A little disappointed with my t shirts…

A little disappointed with my t shirts from Q. I bought four, so called identical, t shirts but they are all different in size, shape and length, even though they're all supposed to be a medium.
Two of the t's are of very thin lightweight material, so obviously there's been a breakdown in quality control from days gone by.....and definitely not worth £22 for anyone thinking of making a purchase.

February 4, 2026
Unprompted review
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Rated 3 out of 5 stars

Quiksilver is great but disappoints

I really like the Quiksilver brand - it makes stylish quality clothing that fits and looks good. The prices on the website/app are very appealing but it is let down by poor order fulfilment and unrealistic delivery timescales. I would buy from Quiksilver again if this was improved.

February 1, 2026
Unprompted review

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