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QuillBot Reviews 11,029

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TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the ease of use and efficiency of the platform. Many find the product, especially the paraphrasing tool, to be highly effective and helpful for various writing needs, including academic and professional tasks. The artificial intelligence features, such as grammar checking and AI detection, are also frequently mentioned as being accurate and beneficial. People appreciate the continuous improvements to the services and the overall quality of the application. However, some customers have encountered issues with specific features, such as the AI humanizer, noting that it sometimes fails to effectively humanize text. A few users also reported problems with the AI detector, mentioning that it occasionally produces inconsistent results compared to other tools. Additionally, a small number of people experienced difficulties with the sign-in process, finding it frustrating when the system would unexpectedly log them out.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use and efficiency. Many... See more

Product

People report positive experiences with the product. Many customers describe it as a fantastic and excellent... See more

Artificial intelligence

Reviewers mention positive feedback about artificial intelligence, highlighting its effectiveness as a... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the helpfulness of... See more

Application

Clients share positive opinions on the app, with many finding it very useful and easy to use. Reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

This actually is better than any of the other AIs that I've used so far. Its assistant that attaches your keyboard is best, it underlines any grammer or spelling mistakes tht you do and offers better... See more

Rated 5 out of 5 stars

its good. so the translation is perfect and it works really fast. The AI humanizer is the only thing i have a problem with since it does nothing, once i placed a text in the humanizer and i thought it... See more

Rated 5 out of 5 stars

I do most of my writing within apps in my browser, so the extension is a must-have. I tried a few others. I've used Quillbot for a few years now. It catches typos and grammatical errors. I have a lot... See more

Rated 5 out of 5 stars

Excellent tool for paraphrasing! The many variants offered per sentence, and the ability to choose synonyms per word, makes it the best paraphraser I tested.

Company details

  1. Association or Organization
  2. Education Center

Written by the company

QuillBot is an AI-powered writing platform that helps professionals worldwide refine their writing, enhance clarity, and express their ideas effectively. Available on the web and as a browser extension and mobile app, QuillBot integrates seamlessly into workflows, so you can write confidently anytime, anywhere. From important emails and reports to creative content, QuillBot has a solution for every writing need. With a suite of intelligent tools—including paraphrasing, grammar checking, humanizing, and AI detection—QuillBot makes writing faster, easier, and more impactful. Trusted by 35 million people, we’re dedicated to helping everyone write without limits.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Predatory Billing and Zero Customer Service - BEWARE!

Do not trust QuillBot with your credit card! I paid for what was supposed to be a single month of their service, and without any transparency, they set my account to auto-renew by default. I didn't receive a single warning or courtesy reminder email before they reached right into my pocket and charged me 19,95 € for another month.

When I immediately contacted their customer support to explain that I didn't want or need the service and asked for a refund, a rep named Claire just hid behind their "policy" and flat-out refused to return my money.

Having auto-renewal on as a default setting is a complete betrayal of client trust. If I wanted to use their service for another month, I was well aware of how to log in and pay for it myself. I didn't need them to act like thieves and take it from my account. This company clearly relies on deceptive billing practices to trap customers who forget to dig through their settings to cancel.

Save your money, guard your credit card info, and take your business to a company with actual ethics!

April 16, 2026
Unprompted review
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Reply from QuillBot

Hello,

Thank you for taking the time to share your detailed feedback, and we’re sorry to hear about your experience and frustration regarding the renewal charge and cancellation process. We understand how upsetting unexpected billing can be.

We also want to confirm that your case has been reviewed and an email with the resolution has already been sent to you. If you still have any questions or need further clarification, please feel free to reply to that email or contact our support team directly: https://help.quillbot.com/hc/en-us/requests/new
.
We appreciate your feedback and remain committed to improving our processes.


Best regards,
QuillBot Customer Success Tea

Rated 1 out of 5 stars

subscription scam

didnt realize their monthly rate was annual prepaid. immediatley canceled. refused refund. Went to the cancel my subscription section, and canceled. IT ONLY CANCELS FUTURE REBILLING. I reached out via their chat application and was denied a refund. I immediately launched a dispute with American Express.

April 16, 2026
Unprompted review
QuillBot logo

Reply from QuillBot

Hello,

Thank you for sharing your feedback, and we’re sorry to hear about your experience and any confusion regarding the subscription billing. We understand how frustrating unexpected charges can be.

We’d like the opportunity to review your case and clarify what happened. Please respond here on Trustpilot with more details or contact our support team directly: https://help.quillbot.com/hc/en-us/requests/new so we can assist you further.

We appreciate your feedback and are here to help.


Best regards,
QuillBot Customer Success Team

Rated 3 out of 5 stars

I used to love this until recently when…

I used to love this until recently when they changed the paragraphs to a chatbot. it's obnoxious. i used the QuillBot text generator to help write stories and the chatbot ruined the experience.

April 19, 2026
Unprompted review
QuillBot logo

Reply from QuillBot

Hello,

Thank you for sharing your feedback. We’re sorry to hear that the recent changes have impacted your experience.

Your feedback has been shared with our team for review as we continue improving the product experience.

If you’d like, please respond here on Trustpilot with more details or contact our support team directly: https://help.quillbot.com/hc/en-us/requests/new so we can better understand your use case.

We appreciate your input and are here to help.


Best regards,
QuillBot Customer Success Team

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