Quilter Cheviot Reviews 895

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Many people appreciate the personalized and understanding approach of customer service, frequently highlighting it as exceptional. Reviewers are particularly impressed with the quick response times and the smooth user experience, finding great value for their money. However, some customers also noted issues with the service, mentioning that a simple pension fund withdrawal was an absolute nightmare and describing the service as shocking.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the proactive, friendly,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

User experience

Users describe positive interactions with the overall user experience. Customers appreciate the clear and... See more

Value for money

Consumers find value for money to be positive. Many reviewers have used the service for many years,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quilter Cheviot is a truly first-class investment service. My manager, Henry Flather, is simply a lovely chap who is always on hand to help, allay any concerns when markets take a dip and makes me fee... See more

Company replied

Rated 5 out of 5 stars

These people have been extremely helpful to me. I trust implicitly both my investment manager and financial advisor and their teams. Their value is far more when times are volatile and uncertain... See more

Company replied

Rated 5 out of 5 stars

We were referred to Quilter Cheviot via my company pension scheme.I am pretty ignorant in the world of pensions,my husband better than me!However it is now 2 years of having their guidance and advi... See more

Company replied

Rated 5 out of 5 stars

Financial advisor was honest about the risks of investing and didn't make false promises. He took on board my concerns and explained how and where my money would be invested in language I understood.... See more

Company replied


Company details

  1. Investment Service

About Quilter Cheviot

Written by the company

We are one of the largest discretionary investment management firms across the UK, Ireland and Channel Islands, we have managed bespoke investment portfolios for individuals and families for generations.

We are focused on helping you invest for a lifetime of opportunities and challenges, and are trusted by over 36,000 clients to manage £30 billion of assets under management (as at 30 June 2025).

Our investment managers have an average of over 16 years’ industry experience, with over 10 years at Quilter Cheviot.

Click to get in touch.

Approver Quilter Cheviot Limited 23/08/2023.

Capital at risk.

Quilter Cheviot Limited is registered in England with number 01923571, registered office at Senator House, 85 Queen Victoria Street, London, EC4V 4AB, is a member of the London Stock Exchange and is authorised and regulated by the UK Financial Conduct Authority, Registration Number 124259, and as an approved Financial Services Provider by the Financial Sector Conduct Authority in South Africa.

Our personal approach

Written by the company

John Goddard, Chief Executive Officer
"Our focus is on helping you invest for a lifetime of opportunities and challenges. When clients appoint us as their Investment Manager, they can expect us to take care of their wealth. For each client, this means something different. This level of individual attention is increasingly rare but defines the standard of personal service we provide to every one of our clients."

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

895 reviews

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Rated 4 out of 5 stars

Excellent fund manager in Daniel Ingram…

Excellent fund manager in Daniel Ingram .. Communication around fund and product performance easy to understand

May 6, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Dear David, I'm glad you have been satisfied with your fund manager and that you have found the communication clear and easy to understand, in relation to fund and product performance. Thank you for providing feedback - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Overall I find Quilter Cheviot to be a…

Overall I find Quilter Cheviot to be a well structured company with robust processes to manage their actions.

May 6, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Dear Gordon, I'm glad our structure and processes are to your satisfaction. Thank you for taking the time to leave a review - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

trust and confidence

We trust and have confidence in the company. We tend to leave everything to them. When we have needed action it is dealt with promptly and easily.

May 6, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Dear Angela, I appreciate your trust and confidence in us. It's great to hear that we promptly and efficiently address your needs. Thank you for your positive feedback! - Baz @ Quilter Cheviot

Rated 3 out of 5 stars

QC Funds

Very “nice” company to deal with but not convinced that they produce the best fund performance when rated against their chosen benchmark competition.

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hello, I appreciate you taking the time to share your feedback.

As we don’t have your direct contact details please feel free to contact us at clientfeedback@quiltercheviot.com and we’d be happy to put you in touch with the relevant colleague in Quilter Cheviot to discuss this with you in more depth.

- Baz @ Quilter Cheviot

Rated 4 out of 5 stars

My investments

My investments have gone down due to the state of the middle east and other world events but I do feel they are being looked after

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hi Chris, I appreciate your trust in us and the understanding regarding the impact of global events. Thank you for leaving feedback - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Proactive and friendly service

Proactive and friendly service - just what we were looking for

March 2, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Dear Nigel, I'm glad to hear you've found our service friendly and proactive. Thank you for taking the time to leave such a nice a review! - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Switching to Quilter

My reason for switching to Quilter was direct access to a named advisor using face to face meetings
My previous organisation required booking a telephone conversation with any available advisor .
This added value approach has proved to be most useful 👍

May 12, 2025
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hi Chris, I'm happy to hear that the face-to-face meetings have been useful for you. It's great to know this approach has added value compared to your previous experience. Thank you for your positive feedback! - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

First class service

First class service

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hi there, I'm glad you're happy with our service! Thank you for the positive feedback - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

My advisor is always available to chat…

My advisor is always available to chat about any issues

May 1, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hi Ed, I'm pleased to hear your adviser is accessible and available for you, thank you for taking the time to leave such nice feedback - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Reliable trustworthy company to deal…

Reliable trustworthy company to deal with. Successfully manages my investments in line with my financial objectives

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hi John, I'm happy to hear that our services have met your needs and helped you reach your financial objectives. Thank you for your trust and positive feedback! - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Excellent

Excellent, quick reliable service. Feels very accessible.

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hello Harry, thank you for your review, I'm glad you find our service very accessible! - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

they provide an efficient and competent…

they provide an efficient and competent service with a much appreciated personal touch.

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hello Anthony, I'm glad you have been satisfied with our service, thank you for leaving feedback - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Trust them implicitly

These people have been extremely helpful to me. I trust implicitly both my investment manager and financial advisor and their teams.

Their value is far more when times are volatile and uncertain than when they are easy.

Recommend them to anyone. My father was their client for 25 years and I have been with them for 10.

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Dear Mike, what a brilliant review, thank you for taking the time to leave it! I'm so glad our people have been able to support you and your father over the combined years you have been with us - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

They have provided a thoroughly…

They have provided a thoroughly reliable service, listening to my needs and requirements and responding to them. I feel that they go out of their way to be helpful and I trust them implicitly.

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Dear Mr Molyneux, thank you for taking the time to leave such a great review. I'm pleased you find our service reliable and that you implicitly trust our people. We don't take this for granted! - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Great communication very good results…

Great communication very good results during difficult times a great relationship with my account manager

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Dear Kevin, I'm pleased to hear you have a great relationship with your account manager and appreciate the mention of the great communication and very good results. Very glad to hear it, thank you for leaving such a nice review! - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Excellent communication from my…

Excellent communication from my Investment Manager plus consistent performance in the portfolio returns.

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hi there, thank you for the mention of the excellent communication from your investment manager and I'm glad the portfolio performance has been consistent - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Very good company

Very easy to keep an eye on investments
Happy with the strategies to keep investments growing.

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Dear Anthony, thank you for the great feedback, I'm glad the strategies are working for you and that you find it so easy to keep an eye on investments - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Good service

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Dear Derek, I'm glad you are satisfied with the service, thanks you for the review! - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Always easy to contact

Always easy to contact, investments are well looked after

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hi Janis, I'm glad you find us easy to contact and it's great to know you're satisfied with how your investments are looked after. Thank you for taking the time to leave feedback - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Excellent service

Excellent service

May 5, 2026
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hi John - I'm glad you find the service excellent, thank you for leaving a review - Baz @ Quilter Cheviot

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