I just discovered Quince a couple months ago and I’m loving their business model. Good products, great value and terrific customer service. Clothing is true-to-size and fits well. Everything i... See more
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Great customer service
Great customer service. Quality products at Great prices. Quince has replaced 75 percent of my wardrobe.
Quince has been very helpful with…exchanges and replacements.
Quince has been very helpful with orders and returns. Very satisfied with Quince.
Best Customer Service ever
Fast, friendly, very helpful, efficient. Sarah, the agent I talked to somehow found my order with almost no info from me, found that it had been lost in shipping, sent a free replacement that I received in 2 days & even went above & beyond by setting up tracking for me by text rather than their usual tracking through their app which I don’t have & requires an email address to set up. However, I can’t access my email at the moment. It was the best Customer Service experience I’ve have ever encountered
Great place to find quality products!
Great products, not always my style, but returns are easy and great! Me shipping is reasonable timeframe and bonus savings offered all the time! Customer service is exceptional! Good products, good prices and satisfaction of customers is taken into account. Thank you quince!!! and Ricardo.ill be ordering more soon!
Incredible customer service
Incredible customer service. Great quality at a great price. No other company comes close!
I loved the quality of the products and…
I loved the quality of the products and also the awesome customer car experience when I needed it!
Easy returns
They responded to me right away. Returning an item was easy and free. Great customer service!
I recently learned about Quince
I recently learned about Quince. The items I have purchased are terrific, great quality, and craftsmanship. Size true to stated, order delivery is good and returns are very easy. They tell you when the item you wanted is back in stock too.
I’m hooked!
Quince made my return very simple
Quince made my return very simple. Their customer service is excellent
Customer service was outstanding
Customer service was outstanding much better than any other retailer online. I really appreciated that.
An item I ordered was…
An item I ordered was missing..delivered to wrong address..customer service reviewed purchase history and made a prompt re-order at no expense to me..stellar Service
Quince customer service
Quince customer service was extremely helpful in resolving a delivery issue with CDL. Their quick communication with me and their navigation in dealing with the problem directly with CDL helped to resolve the issue. I will continue to be a loyal Quince customer.
This company not only has great clothes but excellent customer service! Unbeatable.
This company has great clothes, but more importantly, they have the BEST customer service. The returns are easy and FREE, and the refunds or exchanges are effortless. I have never ordered from another company that has this level of customer service.
Not just great products!
I have always loved the products I received from Quince but I had not dealt with customer service before. Their customer service is a wonderful as their products. I needed assistance with an order and come to find out, I had made an error not them. Their customer service agent still helped me resolve the problem! They were helpful and kind.
Quince is a great company all the way around.
Quick fast easy customer service…
Quick fast easy customer service always. Super company I recommend highly.
I have been impressed with many aspects…
I have been impressed with many aspects of Quince, from product quality to quick delivery, this time it was with customer service. Customer service responded promptly and thoroughly and went above and beyond even though I had no expectations. Another reason to keep coming back!
I had a problem with my order and…
I had a problem with my order and Alisson was very helpful with providing solutions!
The pique polo I purchased shrunk more…
The pique polo I purchased shrunk more than expected on the very first wash, but they were very helpful in rectifying the issue.
Amazing customer service always and…
Amazing customer service always and really high quality stuff. We really appreciate their support and the items are of great quality.
The items I have ordered from Quince in…
The items I have ordered from Quince in the last year were of good quality, good price and ordering was easy
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