Had an issue with Evri destroying the parcel, spoke to someone from Quokka and was sent a replacement the next day with a beautiful quokka coffee cup. Great customer service, fantastic and delicious c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have ordered multiple times through Amazon and their own website. Delivery has always been quick. The decaf coffee is really nice (better than most supermarket offerings) and is good value. M... See more
I ordered some decaff coffee as a christmas gift from Quokka. The order failed to arrive after it became lost with an unreliable courier. I was dealing with James who couldn’t have been more helpful.... See more
I thought I would give this new premium coffee a try as a change from the usual big brand, bland offerings and I was so pleased I did. It makes a fantastic drink, full of depth of flavour, as good as... See more
Company details
Written by the company
We sell ethical instant coffee!
Contact info
Springfield House, Water Lane, , SK9 5BG, Wilmslow, United Kingdom
- 01625 789111
- CustomerService@QuokkaCoffee.com
- quokkacoffee.com
10/10 Service
Had an issue with Evri destroying the parcel, spoke to someone from Quokka and was sent a replacement the next day with a beautiful quokka coffee cup. Great customer service, fantastic and delicious coffee. A very happy customer and would 100% recommend.
The very best
The very best instant coffee I could find. Love it. The decaff is just as tasty as the normal coffee. Was given as a gift and now drink all the time. Thank you Quokka.
Powerful flavour Quokka coffee.
Best flavour instant coffee I have tasted hence the repeated orders. Communication with the friendly staff is great. Packaging is perfect for instant coffee, always stays dry and fresh. Delivery is quick. A small independent company that deserves support.
Amazing customer service
I ordered a tin of Quokka for the office which indicated that would be shipped via 48 hour tracked. As our coffee was running low I thought I would email and ask if there was any option to have this fasttracked and that I was happy to pay extra for special delivery. Within an hour I recieved an email from James Walsh saying my order had been dispatched via special delivery and not to worry about the extra charge - fantastic service! Thank you Quokka!
BEST COFFEE HANDS DOWN!
Superb product. Excellent customer service. Timely delivery.
Quokka is hands down the best instant coffee I’ve ever had. The customer service team are speedy with enquiries and very friendly. The delivery was prompt and shipping was free. A handwritten thank you note on my invoice was an unexpected personal touch that shows Quokka care as much about the caliber of their service as they do about the caliber of their coffee. Both are outstanding.
Placed a large order and received a funky fridge magnet.
I recommend Quokka to anyone I know who drinks coffee, and it is the perfect Christmas gift.
Stop drinking sub-par coffee. Quokka is the best!!!
Love the personal touch that…
Love the personal touch that accompanied my coffee, a little note from James and the team. Lovely coffee and doesn't leave a bitter after taste like usual instant coffee. Will definitely be purchasing some more.
A rather nice cup of coffee
A rather nice cup of coffee and a lovely cheerful logo on the packaging to make you smile while you boil the kettle.
Great coffee
I thought I would give this new premium coffee a try as a change from the usual big brand, bland offerings and I was so pleased I did. It makes a fantastic drink, full of depth of flavour, as good as you could get in any up market coffee house. Easy to order, great communication and speedy delivery. Thoroughly recommended.
Excellent coffee and fast service
I have ordered multiple times through Amazon and their own website. Delivery has always been quick.
The decaf coffee is really nice (better than most supermarket offerings) and is good value. Makes nice lattes with oat milk.
Would be nice though if they did the multipacks in decaf as well as the regular coffee.
Excellent quality!
I am normally very skeptical of instant coffee, but tried Quokka anyway. It is now what I drink every morning and I love it - highly recommended.
Exceptional coffee
Exceptional coffee, lovely branding and very quick delivery. Keep up the great work Quokka
Couldn’t be more helpful
I ordered some decaff coffee as a christmas gift from Quokka. The order failed to arrive after it became lost with an unreliable courier. I was dealing with James who couldn’t have been more helpful. He dispatched a new order straight away with a different courier and the order arrived within their 48 hour delivery window. The original order eventually turned up after almost a week in a delivery warehouse somewhere. The product is quality, tastes great and really quirky packaging. Would recommend them for sure. Buy this product folks its proper good quality coffee. Thanks James and your team.
Quokka Coffee Joy!
Quokka coffee puts a smile on my face and a spring in my step! I love this delightful premium instant coffee- delicious taste and just fabulous it is fair trade and ethical too. I don’t leave the house without at least 2 cups and I definitely feel as happy as a Quokka! A must buy!!
Great coffee
Great coffee, great flavour.... keep up the great work team Quokka👌👍👍
Quite possibly the most flavoursome…
Quite possibly the most flavoursome instant coffee I have ever tasted ...absolutely delicious! Well done Team Quokka!
Loving Quokka Coffee
This coffee tastes great. No more random coffee purchases trying to find one that hits the spot :)
Great coffee and now my new morning…
Great coffee and now my new morning coffee. great service too!
5* coffee
Quokka Coffee is amazing! Deliciously smooth and I love that its ethical too. The team are great and really responsive to messages. Highly recommend trying - you won’t be disappointed!
A* Coffee
I would like to say I am a bit of a coffee connoisseur and this Quokka Coffee really is brilliant. Great service too. Definitely going to be a life long customer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








