Quooker Belgium Reviews 

Convenience at your finger tips.
Highly recommended for saving a lot of time and money. We just love our quooker tap. Good service as well

A Costly and Dangerous Mistake

After spending considerable time and money on the Quooker water tap, I feel compelled to warn other consumers about this disappointing product. While the promise of instant hot, cold, sparkling and filtered water sounds appealing, the reality falls far short of expectations.

Installation Nightmares
The installation process was nothing short of frustrating and extremely costly. The unit requires an enormous amount of under-sink space - depending on your cabinet size, you'll lose anywhere from 25% to 50% of your storage area. This is a massive sacrifice for many kitchens, especially in apartments or homes with limited storage.

Design and Usability Issues
The tap's user interface is counterintuitive and unnecessarily complex. What should be a simple process of dispensing water becomes a daily exercise in frustration. The controls are not user-friendly, and even after several weeks of use, operating the tap remains a challenge. A friend got second degree burns and promptly uninstalled the tap. A huge risk if you have children or elderly relatives living in your home.

Cost vs. Value
The price point of this product is extremely high, and the value proposition simply isn't there. When you factor in:
- The initial purchase price
- Installation costs
- Lost storage space
- Daily frustration with usage
The investment is impossible to justify based on the actual benefits received.

Customer Service Problems
Perhaps the most concerning aspect is the abysmal customer service. When issues arise (and they will), getting support is nearly impossible. The return process is particularly problematic - they make it so difficult that many customers simply give up. This approach feels intentionally designed to prevent returns of a subpar product.

Final Verdict
Save your money and look elsewhere. The Cooker water tap is:
- Overpriced for what it delivers
- Poorly designed for actual use
- A storage space killer
- Backed by inadequate customer support

This product represents a significant investment that delivers little more than frustration and regret. There are better alternatives on the market that offer similar functionality without the numerous drawbacks of the Quooker tap.

Horrible experience with this company. First, the Quooker didn't work at all, and it took them a long time to finally send someone to replace it. Once they sent someone, it worked for only a week, before the gas canister needed to be replaced. It then worked for about a week and stopped working altogether - no fizzy water, no boiling water, no filtered water, nothing. I tried contacting Quooker almost 2 weeks ago but they still haven't responded. Disgraceful service and a defective product.