Qure Skincare Reviews 

Their customer support line is terrific. Really helpful.

I have just opened my first wrinkle micro needling kit and found 3 of the vials damaged/leaking. I contacted customer service immediately via WhatsApp and within a few minutes the problem is resolved and some new vials are being sent to me! I live in a country where customer service is fairly poor most of the time and this experience has restored my faith! Thank you Rachel, you have brightened my day ♥️

Pretty amazing product. The micro infusion serum really seems to help my skin become less papery and dry and become healthier and younger looking.

This product is made in China & has an ever-ending 70% off promotion. It's nothing but a gimmick. It's not worth the discounted sale price of $219...let alone $719. Their packaging says Australia, but after inquiring due to countless faulty caps I was advised they came from China, which prompted me to ask where the serum came from...China. With the gimmicky promotion and the dishonest origin, I have a hard time believing any of the images they have on their site to be true or the reviews. My review...garbage in a bottle! Save your time (it's a hassle to return and they want you to pay a restocking fee) Read the fine print with this company

There was a problem with my order. I contacted customer support. The response time was excellent, especially on weekend. All my questions were answered. I feel even better about my purchase and the products when its backed by great customer support.

I am a new Qure customer, but have been impressed so far with their products and customer service. They have checked in with me on my products and I appreciate the personal care. The products are easy to use and are backed with clear and easy to understand instructions. I have high hopes for the effectiveness of the helmet and face mask!

Profesional and efficient!

Customer service was very patient and advised me professionally regarding the use of the product. Very politely answered all my concerns and gave me full reassurance about what I was buying and how to use the product was like having your own private consultation Thankyou

This is a rip off. I have bottles that the needle heads do not fit on. The needle heads do not dispense the formula. I asked for new needle heads and they sent 3. I have 7 bottles and due to the inferior needle heads I cannot use the product. DO NOT BUY. THERE MUST BE OTHER COMPANIES THAT ARE MORE CUSTOMER SERVICE SATISFYING.

I have only great things to say about this brand! Love all their products and they have an amazing customer service.

I am only 1 session into my 6month supply of micro needling for wrinkles and dark spot correcting. Unfortunately my package arrived damaged however the amazing team helped me out willingly. I am looking forward to continuing my treatment and seeing the outcomes.

I had questions about this product. The The Customer Service representative was courteous, knowledgeable, & easy to understand. He resolved my issues with cheerfulness & a professionalism rarely seen in today's world! Hope this man gets a raise!!
The serum is great and does a good job.

Great customer service, easy to approach and resolve the issue directly, making the process very friendly towards the customer. The company take the feedback seriously, and continuce improving their product. Great company, I am very happy with Qure!

My product arrived broken. However, as soon as I reached out to customer service, they were incredibly helpful and quickly resolved the issue. They handled the situation with professionalism, and their response time was impressively fast. This level of customer support truly makes me happy and gives me a sense of peace and security. Thank you so much!

I had a very poor experience with Qure Microinfusion. The product caused a burning on my skin, which was painful and concerning, and when I tried to get support, customer service was essentially non-existent.

What frustrated me most was the contrast between their very aggressive marketing and the lack of aftercare once there was an issue. The brand creates a lot of urgency and big expectations, but my experience did not match that at all.

I would strongly caution others to be careful, especially if you have sensitive skin. Read the refund policy, check independent reviews (well most are doctored these days, they even pay for the "professional so called reviews", and don’t rely only on the ads. Based on my experience, I would not purchase from them again. I am now having to see a dermatologist to repair the skin damage their Chinese product caused. Nothing but a marketing scam - WISH I READ THE REAL REVIEWS BEFORE - NOT THE ONES THEY'VE PAID INFLUENCES (fake customers and fake doctors) FOR.

UPDATED - WON'T BE SUCKED INTO THEIR DODGIE MARKETING SALES TACTICS AGAIN - A COMPANY CREATED BY A MALE ECOMMERCE DIGITAL MARKETER WITH A TERRIBLE REPUTATION AND A PRODUCT THAT HAS DAMAGING EFFECTS

I am happy with the support team. They quickly responded to my ask.

Jan was super helpful and made the whole experience easy and stress free I received my shipment quickly and noticed one of the bottles had leaked a little so the product level was slightly low I contacted customer service right away and was connected with Jan immediately I loved the WhatsApp feature because I could chat and send pictures of the issue and within moments I had an order number for a replacement bottle This was by far the best customer service I have ever received from a company Jan was great! Can’t wait to start my skincare journey!

Kristian at Customer service transferred my reward points from my old account to a new account via the chat portal. It was a quick and efficient process.

The Qure team is fast and efficient and a great business to deal with. Great customer service and the product works as described…only 2 treatments done so far but very promising, thank you

My product arrived damaged, which could have been prevented. However, as soon as I reached out to customer service, they were incredibly helpful and quickly made things right. They handled the situation with professionalism and kindness, and their response time even after I left a voicemail was impressively fast.

I’m really looking forward to using this product. If this is how they operate, I’m confident it will be amazing. I’ll be sure to leave a follow-up review after I’ve had a chance to try it. Thank you so much!