Qure Skincare Reviews 

My partner can see a big difference in my skin and I can feel a big difference in my skin as well. I just follow your instructions and microneedle every two weeks or once a month. I get a lot of compliments on my skin now. I found out that if I wash my face and just let it dry by itself, this also has a plumping effect on my skin as well. I am highly satisfied with your serums and your other products like the face mask and the UV light for my decolletage. Everything is very affordable for me. Thank you

I have been using my microneedling system and LED face mask for a couple of weeks. I think it may be too soon to see the results but I have noticed a healthy glow. More importantly, whenever I have had a question or concern, I have received a thorough and considerate response. This says a great deal about the quality of the company and by extension their products. I am very pleased thus far.

Customer support is nonexistent.

I purchased this device and it came charged as they state is the case. However, after a week when it needed recharging, it does not charge. I emailed support and they requested a video demonstrating the problem. I have tried various chargers, various outlets. All outlets and charging cables charge other devices, but not the mask. No one has gotten back to me about the video and all other emails asking for help have gone unanswered. Don’t waste your money.

I love my Qure mask. It's quick to use and I definitely seen a difference in my skin since using it. So I was so sad when it stopped working properly. After speaking with customer service and working with Supervisor Mr. Ford, they were able to help me resolve my issue. They were extremely quick with responding and were super nice. I really appreciate all their help and making me feel valued. They absolutely take pride in their products and want to make sure their customers are satisfied with their product and definitely earned my loyalty.

Kristian was such a huge help with my faulty LED mask and provided fantastic customer service. He kept me updated with processing my refund and ensured communication was high.
Very impressed!

Customer service you can’t even get a hold of you’d be lucky if you do. I placed in an order the order got messed up. They took care of that after two weeks and then I placed in another order but in between that time they gave me a credit for what happened with the first order, but I wasn’t allowed to use it towards what I wanted. It was what they wanted so I went and I ordered the mask. Acne said I had a coupon on the coupon went through unfortunately they didn’t think the system would accept it so I got it a little cheaper and in the following day I get an email they want my name number Social Security. I’m like what the hell and they want me to print out something so I call customer service. Explain this. And he’s like OK just sign the name and that would be fine and will send your order so I asked OK. Can you make sure please? Yes he comes back and says oh no that’s not good enough and we already canceled your order. I’m like you know what forget use. I hung up the call back and they say well. Do you want to place the order over the phone? I’m like what and then they told me I wasn’t able to get it at that price that I got it a night before the one they canceled total scam.

Customer Service was wonderful! I initiated a chat to discuss my faucet filter. All of my issues were addressed. I am very satisfied with the outcome. Because of the warranty, I will be receiving a replacement due to an issue with the current filter unit.
I love my faucet filter and am grateful that they are sending a replacement. I am a huge fan off all the Qure products including the LED mask, the microneedling system and the All- In-One Face serum!!
Thank you Qure team!!

I contacted Qure with an issue I was having with the red light mask. They were quick to respond and helped me troubleshoot the issue.
They are always willing to answer all my questions and provide instructions when I asked. I also purchased the micro needling kits and have been pleased with the results!

There is not a soul on earth that I would not recommend this company ot their products too!!! A little over two weeks ago, my family and I lost our house and majority of my true love's, my animals. I love them so much that the thought of living without them is incomprehensible. A month before the fire, i had received.
The mask neck and declay light system. Right after, i had gotten really sick and was in the hospital. A few days after I got home out of the hospital. My house caught fire and other than one room. It was a complete
destruction. We lost everything. I had contacted Qure, to let them know that I would not be able to buy things for a while due to my situation. I can't afford anything right now and I was so excited to have been able to order the mask system. But it was gone, so just figured i would save for one in the far future. And then I received a message from Qure. Tell me that they were so sorry, and that they were going to send me my order for free to replace my loss. I am just so dumbfounded by this. No one does this. Well, I will be a forever faithful customer to this company. Most of my other places that I order things from didn't even message me back. So do I recommend Qure... ABSOLUTELY! Ezekiel, was the representative that helped me. They had the most compassion and heartfelt responses that made me cry. I don't have faith in people but this one is absolutely top shelf in my book. And I will make sure that everyone I meet and talk to you from here on out knows it. Thank you so much for everything. You will never know how much it was appreciated.

It was a bummer that I had to be shipped a new replacement mask for the one I received. however, the process was really easy and they were very polite and helpful. It was no issue for me to get an exchange as soon as possible.

I have now had my Qure skincare Rejuvalight Pro Facewear for around 3 years. Originally I was quite okay with it and thought after reading all the advertising that it was scientifically proven and would be of a high standard. It may help with enhancing your skin but the Facewear I purchased works haphazardly and constantly stops during the 3 minute therapy. I’m having to forever charge it, and if I’m ‘lucky’ I will get 3 days in a row therapy.
I have tried to contact the Qure care through email, but in the end I haven’t been satisfied with them offering to replacing my mask. Also the company is in the U.S. Possibly if you lived in the same country you would be able to talk to someone on the phone regarding my issue, but I live in Australia and this is another issue. There is no way to explain verbally to a member of their staff the problems I’ve had over a long period of time. I would not recommend a friend to buy their Rejuvalight Pro Facewear.

I think that with consistency the micro infusion works to help in addition to good skin care regime and some medspa services for me. I really want the mask and décolleté mask. I think it woukd be a game changer. Recently my order of micro infusion ample came to me with new type of bottles.

The mask started to fail about 2 years after purchase. First no log in then almost no charge. I used about 3 to 5 times per week as recommended. I contacted the company but the response was not satisfactory.

I feel like the product works well. I wasnt sure at first if my mask was working well or not so i contacted support and they eased my concerns promptly.

I had several questions regarding using the rejuvalight pro face wear and the micro infusion treatment. Since i’m planning on having laser hair removal on my upper lip and also on getting an eyelash lift, was a bit concerned if i could wear the mask. All my questions were answered so kindly and sweetly by Abby and I felt more at ease. Thank you veryyy much Qure, for your sincere interest and my healing skin journey! means the worlddd! 🥰💞🫶🏼

Excellent skin care products and customer service. I have been using the red light face mask and microneedling kits for over a year with tangible results. I recently received a water faucet filter kit as a gift, and when it didn’t fit my faucet, I received excellent customer service to help determine whether or not we could make it work. Ultimately, the customer service rep processed a return and full refund for the person who gifted it to me. Customer service was informative and expeditious. I couldn’t recommend this company more highly.

Absolutely love the mask and all in one lotion. The micro needles and patches I just started but I am anticipating great results as well. My shipping was fast considering the holidays and customer service is amazing.

By far the best skincare products I've ever used. I got the micro infusion system and the LED mask, both are GAME CHANGERS! The customer service is also excellent; I mistakenly disposed of the base vial for my micro infusion device and the company sent me a one time complimentary replacement piece, completely free, didn't even have to pay shipping! So thankful for the great customer service and the outstanding results I've noticed from just 4 weeks of using these products!

I had a problem with my rejuvalight pro facewear LED mask. I was quick to assume the mask was faulty but Cian emailed a very fast response with clear guidance to check that everything was working. After following the advice, I realised it was my mistake and the mask was not faulty at all leaving me very reassured.

My package was shipped Dec 6 and then starting sitting at DHL in NJ. Finally I contacted customer service and Jared was incredible. He kept me informed with every action he took. Even escalating it to the logistics manager to find my husbands Christmas present. The number one thing he’d asked for. As soon as Jared escalated it the package miraculously moved from NJ to MO and to my house hours before my husband arrived for Christmas break! He just turned 50. He’s been using for a little over a year and just added the red light mask. Most people think he is 40! I’ve been using also for almost a year. One very dark spot is almost completely gone. My frown lines are significantly less/softer and my crows feet are going away.

I was happy with the product but the customer service SEALED THE DEAL. I will continue to purchase because I know they leave no stone unturned to make their customers happy.