Customer service is really efficient and helpful. Quick to sort any queries have had pay out and offer good bonuses - also do reality checks for welfare - I dont have an issue with this site - just ma... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Hello guys again, despite so many reviews and feedback nothing has been done. So here i am with another review and another new scam/ fraud which happened with me. There is a game sugar daddy. In t... See more
Company replied
Hi guys, firstly I'm real, not a made up review. I was very suspicious about the site at first, they do ask a lot of information from you for a withdrawal! I deposited £20 and 2 days later I'd made £... See more
Company replied
Hi im harry (Catal7045490) I've actually had a really fun time using R2bet casino, its very easy to work and they offer great games to play. They will always keep you topped up with free spins an... See more
Company replied
4.1
Great
745 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Veri gut nais
April 21, 2025
Unprompted review
Reply from R2pbet
Hello, Georgica!
Thank you so much for your kind review! We’re thrilled to hear that you had a positive experience. Your satisfaction is our main focus, and your encouraging feedback motivates us to keep providing top-notch service. We truly appreciate your support and look forward to your next visit!
Best regards,
R2pBet Team
👍 good luau.1
April 20, 2025
Unprompted review
Reply from R2pbet
Hello, Furkan!
We’re so grateful for your wonderful feedback! It’s incredibly rewarding to know you had a great experience. Your satisfaction drives everything we do, and your kind words inspire us to continue offering exceptional service. We can’t wait to serve you again soon!
Best regards,
R2pBet Team
I love this site
I love this site, great games and very fast payouts! Had quite a few good wins with them and always end up getting my winnings exactly 24 hours later! I'd like more free bonuses, but who doesn't lol. The advisors always give me help when needed and always very quick!
April 19, 2025
Unprompted review
Reply from R2pbet
Hello, Becca!
Thank you for the fantastic review! We’re delighted to know that you had a positive experience with us. Your satisfaction means the world to us, and your support motivates us to keep delivering exceptional service. We look forward to welcoming you back soon!
Best regards,
R2pBet Team
I really DID NOT want to do this but…
I really DID NOT want to do this but have been left with NO choice!
I joined R2Pbet at the beginning of the year! When I signed up was not asked for any verification! I made deposits and (speedy) withdrawals with no problem at all! Then on 6 April I tried to make a withdrawal of £370 and was told my account needed to be verified ( took a few days) but eventually got my money!
Now on Tuesday 15th April I had a very big win and lo and behold was asked for verification, I complied but still couldn’t withdraw, I communicated by chat and email and was told that it was a technical issue on their part! The last email I recieved gave me a case number and said it was being sorted! That was the LAST time I recieved any communication by email from them! I sent 12 emails and not ONE reply! So I was communicating by email and was again told I need to verify my account! I have SEVEN emails (I have screenshots of EVERY interaction by chat and email) to say my account is FULLY VERIFIED!
So I resent what was asked for and told I would be communicated by email, but just thought I would try to withdraw again but now my account is SUSPENDED!!!
Now I can’t even communicate through the chat!
I have been given the run around which I do not need at the moment as I am going through cancer treatment and the winning would greatly help my family at this time!!
I will continue to update on this post until this issue is resolved!!
TOTALLY UNACCEPTABLE!!!
UPDATE!!! 19 April
19/4/2025
FINALLY! Recieved an email at 15.25 saying that my account was verified but waiting for the “relevant” department to notify me! I then sent an email asking why my account was suspended an said that it would have been good customer to notify me before the suspension!!
This email was sent at 18.41 on 17 April! and I get a reply at 12.56AM on April 19 saying my account was suspended pending verification!!
AGAIN, NOT ACCEPTABLE!
Will keep you all posted!
19/4/2025 14.03
Still NO COMMUNICATION!!!
22/4/25 UPDATE ‼️‼️‼️‼️
Still NO WITHDRAWAL ‼️‼️‼️‼️
STILL NO COMMUNICATION ‼️‼️‼️‼️
Today I was able to access my account as my winnings had been transferred back into my account and was able to initiate the withdrawal as had notification that my account was FULLY VERIFIED and my withdrawal was being processed! This was at 15.14!
Went to check just now how far my withdrawal is and Lo and Behold funds are back in my account!
So was able to withdraw yet again and waiting for withdrawal to process!!
MAYBE I WILL BE LUCKY THIS TIME!!!
Have screenshots of all transactions!!
I AM NOT LETTING THIS ISSUE GO‼️‼️
I HAVE BEEN TREATED APPALLINGLY!
I have also noticed that the R2Pbet agents have replied to the “positive” comments on here and not the “negative”!
PLEASE ADDRESS MY ISSUE ‼️‼️‼️‼️
UPDATE ‼️‼️‼️‼️ 23/4/2025
FINALLY I RECEIVED MY WITHDRAWAL ‼️‼️‼️‼️
THANK YOU R2Pbet ‼️‼️‼️‼️
April 15, 2025
Unprompted review
Reply from R2pbet
Hello, Aleena!
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification. By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
We regret any inconvenience the verification process may cause, but please understand that we strictly adhere to our established rules and policies to ensure a secure and fair gaming environment for all users.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
Best regards,
R2pBet Team
Reply from R2pbet
Hello, Holly!
We truly appreciate your wonderful review! It’s such a pleasure to hear that you had a great experience. Your satisfaction is always our priority, and your positive feedback inspires us to continue providing the best service possible. We look forward to your next visit!
Best regards,
R2pBet Team
I was awarded a try your luck wheel and…
I was awarded a try your luck wheel and it didn’t spin and came up with an error message - I asked for it to be reissued but they wouldn’t as said I’d already spun it which I hadn’t!!
April 17, 2025
Unprompted review
Reply from R2pbet
Hello, Lauren!
We regret that your experience on our website didn’t meet your expectations. Our team is dedicated to delivering high-quality service and continuously improving. We’d appreciate the opportunity to review your case and provide assistance. Contact us at support@r2pbet.com with "Trustpilot" in the subject line, and we’ll be glad to help.
Best regards,
R2pBet Team
Reactive
What a great site to play online games very reactive on issues and helpful
April 17, 2025
Unprompted review
Reply from R2pbet
Hello, Tubs!
Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again soon!
Best regards,
R2pBet Team
Good to play every game on this casino.
Good to play every game on this casino.
Fast payout, no hussle
April 14, 2025
Unprompted review
Reply from R2pbet
Hello, Marino!
Thank you for your review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again soon!
Best regards,
R2pBet Team
I am happy with the person who served…
I am happy with the person who served me and happy with this site
April 14, 2025
Unprompted review
Reply from R2pbet
Hello, Robert!
Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again soon!
Best regards,
R2pBet Team
Don't believe a word they say anymore
Don't believe a word they say anymore. Reward you with bonuses when you deposit, but the bonuses don't work, it is a technical issue apparently. So deposit again and now another game has an error code during the gameplay. It would appear that the technical department has an issue when it comes to keeping their games going smoothly. Absolutely pathetic and when you do get a response back from your so called VIP manager eventually it is more excuses. Not impressed at all and don't actually believe a thing they say. I would not recommend this website to anyone.
April 10, 2025
Unprompted review
Reply from R2pbet
Hello, Bill!
We regret that your experience on our website didn’t meet your expectations. Our team is dedicated to delivering high-quality service and continuously improving.
We always try to reward our customers with good bonuses, moreover, we have daily wheels with their prizes, loyalty program and many other promotions. To check them all, please check our Promotions and Bonus Terms sections.
Best regards,
R2pBet Team
Brilliant site good win rate
April 10, 2025
Unprompted review
Reply from R2pbet
Hello, Tony!
We’re truly grateful for your amazing review. It’s so rewarding to hear that you had a positive experience. Your satisfaction means everything to us, and your feedback motivates us to keep aiming higher. We appreciate your support and can’t wait to welcome you back!
Best regards,
R2pBet Team
Reply from R2pbet
Hello, Florin!
We sincerely thank you for your thoughtful review. Knowing that you had a positive experience means the world to us. Your satisfaction continues to drive everything we do. We truly value your support and look forward to seeing you again soon!
Best regards,
R2pBet Team
Dale Robinson
Dale Robinson
Absolutely fantastic site will recommend to anyone
April 7, 2025
Unprompted review
Reply from R2pbet
Hello, Dale!
Your kind words truly made our day! We’re so happy to hear you had a great experience. It’s feedback like yours that keeps us motivated to provide the best service possible. Thank you for your continued support - we look forward to welcoming you back soon!
Best regards,
R2pBet Team
Great website
April 6, 2025
Unprompted review
Reply from R2pbet
Hello, Okolo!
Thanks so much for the lovely review. We’re delighted to hear you had a positive time with us. Your satisfaction is incredibly important, and your feedback drives us to keep improving. We appreciate your trust and can’t wait to serve you again!
Best regards,
R2pBet Team
Absolutely brilliant site and service
Absolutely brilliant site and service
April 6, 2025
Unprompted review
Reply from R2pbet
Hello, Matthew!
Thank you for your kind review. We're so pleased to hear that your experience was a positive one. Your satisfaction is our greatest reward and your support means so much to us. We’re looking forward to having you back with us soon!
Best regards,
R2pBet Team
Good site and easy to use support…
Good site and easy to use support always there if needed
April 5, 2025
Unprompted review
Reply from R2pbet
Hello, Jano!
Your review brought a smile to our faces - thank you! We’re so glad to know you had a great time with us. Your kind words mean the world and inspire us to keep delivering top-quality service. We hope to welcome you again very soon!
Best regards,
R2pBet Team
Really bad experience won’t gave my…
It’s mid communication and understanding I get my money and this casino a trusted company.
April 4, 2025
Unprompted review
Reply from R2pbet
Hello, Syed!
Thank you for your feedback. We sincerely apologize for any inconvenience you may have experienced. Please be advised that your withdrawal was processed earlier this week, and it may take up to five business days for the funds to be reflected in your bank account.
We appreciate your patience and understanding in this matter.
Kind regards,
R2pBet Team
Most best online site I play everyday…
Most best online site I play everyday games are good company is fair I would recommend your company to anyone
April 3, 2025
Unprompted review
Reply from R2pbet
Hello, Steven!
Thank you for your amazing review! Knowing that you had such a great experience brings us immense happiness. Your satisfaction means everything to us, and your kind words encourage us to keep delivering top-notch service. We truly appreciate your support and can’t wait to welcome you back!
Best regards,
R2pBet Team
Great casino with great slot selection
April 2, 2025
Unprompted review
Reply from R2pbet
Hello, Garry!
Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again soon!
Best regards,
R2pBet Team
Goodger ww2
April 2, 2025
Unprompted review
Reply from R2pbet
Hello, Furkan!
Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again soon!
Best regards,
R2pBet Team
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