Very nice facility, clean comfortable rooms. Only negative comment i would make is that reception should know precisely, a map, details of closest ev recharge points.especially if not on Hotel site. T... See more
Company replied
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Very nice facility, clean comfortable rooms. Only negative comment i would make is that reception should know precisely, a map, details of closest ev recharge points.especially if not on Hotel site. T... See more
Company replied
Got a great deal going through r3charge. No problem with payment or reservation. The invoice showed the reservation was made via Berlin not that that made any difference 😀. Will definitely use... See more
Company replied
The information was wrong and the price you take very high. When we arrived at the hotel, they wanted us to pays, although we already had paid to r3charge.
Havn’t as yet visited but if the ev charger is available it would have been great. Unfortunately my new car is not available until the day after we return from holiday.
Company replied
r3charge is the first hotel booking platform tailored for EV owners. Stop switching between apps and websites when traveling with your EV. With the largest database of hotels with EV charging station, find and book the perfect accommodation at attractive price.
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Havn’t as yet visited but if the ev charger is available it would have been great. Unfortunately my new car is not available until the day after we return from holiday.

Reply from r3charge.com
I was sceptical at first but everything worked out just as it should. Still only 4 stars to motivate the team to keep improving

Reply from r3charge.com
Site were you can easy find a hotel where you can recharge your car.

Reply from r3charge.com
Very good suggestions for an affordable accomodation!

Reply from r3charge.com
The charger never completed it’s work. It failed to charge our car and cost us a two hour delay in our trip.

Reply from r3charge.com
Going by EV through Italy and Germany, I booked 2 hotels through r3charge. Calling the first confirmed reservation as running late for check in we were persistently informed that we had no reservation. Trying to contact R3charge we realized that r3charge has no support number. If booking through r3charge you are on your own if something goes wrong.
We continued to the hotel rather frustrated believing that r3charge.com could be a scam and not knowing what to expect. It turned out that the reservation was ok. However, the phone number of the hotel in the order confirmation and on the R3charge site probably is wrong. How good is that?
A day later, arriving late to the address of the Acom Hotel in Nürnberg there was not any Acom Hotel, but a hotel called Premier Inn! The hotel receptionist informed us that it was years since Premier Inn took over the hotel from Acom and he could not find any reservation. At that point our frustration over R3charge was high, as R3charge was impossible to reach and sloppy for second time in a row beyond what is acceptable about providing correct information. However, mentioning to the receptionist that I had asked for parking with EV-charging, he managed to find a reservation with help from another staff member.
This turned out ok in the end, partly because we were persistent and partly being lucky meeting helpful receptionists. The frustration though, over the outdated/erroneous information in the order confirmation provided by R3charge, over total lack of support if something goes wrong and over being put into awkward situations twice of eventually not having any hotel to stay in, is not forgotten.

Reply from r3charge.com
I spent ages selecting a hotel, registered went to pay only to get a message saying my booking had failed. I gave up

Reply from r3charge.com
My husband and I found a great price on a hotel in the French Quarter with an EV charger.

Reply from r3charge.com
Got a great deal going through r3charge.
No problem with payment or reservation.
The invoice showed the reservation was made via Berlin not that that made any difference 😀.
Will definitely use them again.
Can't believe there are so few hotels in Norfolk with a car charger 🤨.

Reply from r3charge.com
Everything worked out Fine and we were able to charge our car. The hotel was great.

Reply from r3charge.com
When we arrived at the accommodation there was no record of our booking. There was a very kind receptionist who was really helpful and managed to find our booking, but it took over 20 minutes. Not sure if that was r3charge fault or the hotel but a tad frustrating.

Reply from r3charge.com
Hotel was fine and good price,,I booked because I could charge at the hotel and opted to reserve a charger for when I got there however, when I got there there was a petrol corsa in the EV charger space and no reservation. Hotel were not linked to the charger, it was just in the car park on site so they could not do anything to help either. Defeated the object of booking that hotel really, as I had to get up even earlier than needed too (was catching a flight) to have the car charged for when I came home.

Reply from r3charge.com
Hotel had no chargers and were unaware that they were on a website advertising charger availability.

Reply from r3charge.com
Very convenient
We were happy to have our hotel in the Alps equiped with a charging point. The next public charger was located 20 km away.
Will definitely book again for our next trip.

Reply from r3charge.com
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