Raadshop Reviews 

245
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I was able to take advantage of their BOGO sale, and ordered a pair of hightops and a pair of comfy boots. I did my best to assess my own shoe size, but ended up needing to exchange for a half-si... See more

Company replied

Rated 5 out of 5 stars

Very satisfied with my purchase. Product is as expected; I ordered the black and red anime girl sneakers. The shoes are printed to order and smelled like the ink or dye used. Customer service was a... See more

Company replied

Rated 5 out of 5 stars

Sneaks are awesome . 1. Great strong material. 2. Quality is excellent. 3. Size is perfect. 4. Customer service is quick to reply and friendly. 5. Tracking system is awesome. 6. Delivery was exception... See more

Company replied

Rated 5 out of 5 stars

These shoes are waaaaay more comfortable than that other similar looking brand. And the fact that they offer big sizes is amazing. Longer shipping time but definitely worth the wait. They are more cus... See more

Company replied

Company details

  1. Footwear Wholesaler
  2. also in
  3. Western Apparel Store

Written by the company

With a mission to provide the world's best custom-printed footwear as an alternative to traditional shoes, Raad Shop was born in 2018. We allow people new ways to express themselves without choosing between cost and quality. After all, style is more than just looking good. It's about expressing yourself. It's about how you present yourself to the world. That's something that everyone deserves. Since we launched in 2018, we've helped 135,000+ customers find new ways to express themselves, most of which have returned to us for more! We are a community of almost Half a MILLION people on social media and counting. Our wide range of footwear styles and designs will ensure you find the perfect pair to match your unique style. Whether for fun, fitness, festival wear, or something more groovy, we've got thousands of rad designs at reasonable prices with competitive deals like BOGO discounts available only on our site! And this was only possible by partnering with the crème de la crème of designers and manufacturers, enabling us to bridge the gap from manufacturing to you. We're serious about giving you a memorable experience — from the second you place an order to the minute you unpack your order at home. If you have any questions, comments, or concerns, drop us a line, and let's connect. 😎 We love hearing from our customers - even if it's just to have a conversation or tell us how much you love your Raad gear.


Contact info

3.4

Average

TrustScore 3.5 out of 5

245 reviews

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3.4

All reviews

(245)

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Rated 1 out of 5 stars

My order number 199325 and placed an…

My order number 199325 and placed an order and it comes with a promo free second shoe! I was only able to order one and the second one was not an option on their site so I had to complain ! I still did not a place to order a second shoe, color and size and their orders take 3-5 weeks for delivery so I hope they return to me immediately! As a lawyer that deals in fraud cases and malpractice suits I’m eager to see what the outcome of this company turns out to be or else they can deal with a fierce law firm on their back !

May 7, 2024
Unprompted review
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Reply from Raadshop

Thanks for sharing your Raad experience! To avail of the Buy One, Get One promo, you just have to add the 2 pairs to your shopping cart, and we'll automatically remove the price of the second pair. We hope you receive your orders soon!

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Rated 1 out of 5 stars

Bait and Switch!

/EDIT I sent them an image from their own website showing the boots as BOGO. This company is a SCAM.

Claim to do a BOGO sale then say it doesn't apply to the boots when it is plastered all over every boot page. TOTAL bait and switch and completely illegal.

April 23, 2024
Unprompted review
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Reply from Raadshop

EDIT: We sincerely apologize for the oversight. Yes, our BOGO promo is now available on our boots. To take advantage of this offer, simply add 2 pairs of boots to your shopping cart, and the price of the second pair will be automatically deducted at checkout. We hope this clears up any confusion. Thank you for choosing Raad Shop!

Rated 5 out of 5 stars

Very satisfied with my purchase

Very satisfied with my purchase. Product is as expected; I ordered the black and red anime girl sneakers. The shoes are printed to order and smelled like the ink or dye used.
Customer service was also exceptional. The agent Phebe was responsive attentive and helpful. Shipping took the estimated time given in the order. Processing took a week. Credit card was charged immediately (no delay in processing card payments) which gives me peace of mind that there is no guessing on when I will be charged.

Over all highly satisfied.

March 27, 2024
Unprompted review
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Reply from Raadshop

We're delighted that you're satisfied with your purchase and found our customer service exceptional. Thank you for sharing your overall Raad experience!

Rated 5 out of 5 stars

10/10 service, no complaints

I was able to take advantage of their BOGO sale, and ordered a pair of hightops and a pair of comfy boots.

I did my best to assess my own shoe size, but ended up needing to exchange for a half-size larger. I emailed their customer service, and they were able to help me, and mailed me another pair in the correct size for free. They did not require me to mail back the incorrect-size shoes, so I'll probably donate those.

The designs are beautiful, and the comfy boots definitely live up to their name.

February 15, 2024
Unprompted review
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Reply from Raadshop

We're thrilled to hear that you had a 10/10 experience! Thank you so much for your wonderful feedback!

Rated 1 out of 5 stars

The shoes take WEEKS to arrive

The shoes take WEEKS to arrive. Only after you order will you get the email that says it may take 5 weeks to get your shoes. I travel extensively and am gone for months at a time. The shoes will sit on my porch until they're stolen. If you want to wait a few months for shoes, go for it. If not, DO NOT BUY! There is no reason for a product to take a month to arrive ANYWHERE.

February 23, 2024
Unprompted review
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Reply from Raadshop

We're sorry for the wrong expectation about the delivery, Mike. We produce our hand-made items in 5 to 14 days, and delivery runs 1-3 weeks from the shipping date. Feel free to email us at support@raadshop.com and we'll be happy to help you with anything else.

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Rated 2 out of 5 stars

When will I get my shoes

When will I get my shoes? The tracking number saying it's still in China, since February 7th of 2024. In just curious on how long it will get here?

February 1, 2024
Unprompted review
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Reply from Raadshop

Thanks for bringing this to our attention, Jess! Apologies for the delay. The tracking information indicating that your package is still in China since February 7th is likely due to the impact of the Chinese New Year holiday. The usual delivery takes 1-3 weeks from the shipping date. Kindly email us at support@raadshop.com and we'd be happy to check the status of your order. Thanks for trusting Raad Shop!

Rated 5 out of 5 stars

I got my shoes today and I love them!

I got my shoes today and I'm so glad that they look and feel great! They fit as well, thankfully. I had my doubts about ordering shoes from out of the country, but I kept an open mind and I'm glad I did! The only complaint I have is the smell when I opened up the package and the shoes smell weird. Other than that, I'm glad I ordered from Raad!

February 8, 2024
Unprompted review
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Reply from Raadshop

We're sorry about the smell, Mikayla. No worries; it will disappear in no time. Thank you so much for trusting Raad Shop!

Rated 1 out of 5 stars

Be aware, if isses they don't answer back.

The left shoe tongue goes on the side big time, I contacted them multiple times for a replacement and no answer. They answered right away before placing the order. Also the material is rough, it doesn't feel right on the foot, I have to use very thick socks to don't scratch me.

January 1, 2024
Unprompted review
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Reply from Raadshop

We're sorry that you didn't receive a response from us. We place great importance on the quality of our services and the satisfaction of our customers. Please email us at support@raadshop.com, or DM us on Instagram or Facebook. We're looking forward to hearing from you. Thanks, and keep safe!

Rated 5 out of 5 stars

Love both pair I ordered

Love both pair I ordered! Colors were bright and perfect. Fit was good too. Wait time wasn't bad considering I ordered right before Christmas. They do have a strong smell. But that will diminish after leaving them out.

December 13, 2023
Unprompted review
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Reply from Raadshop

Thanks for taking the time to share your feedback, Judy! We're sorry about the smell. We hope to do business with you again soon!

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Rated 4 out of 5 stars

I like the shoes but they smell like…

I like the shoes but they smell like gasoline when i opened the package. Im tring to wash them

December 22, 2023
Unprompted review
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Reply from Raadshop

We're sorry about the smell, Kelly. It must be the materials used to make the shoes, but it will disappear in no time. Please email us at support@raadshop.com so we can give you tips to eliminate the smell. We appreciate your business with us!

Rated 4 out of 5 stars

Shoes amazing lets get that out there…

Shoes amazing lets get that out there before anything else the designs are amazing and for $100 you can get your own picture or gif on them to make them even more personalized. I have ordered from here 2 times now and only complaint I can say is that the tip of my wifes shoes started coming apart so I had to get some shoe glue to fix that, if that part of the shoe was better that would get a 5 star

March 4, 2023
Unprompted review
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Reply from Raadshop

Thank you for being a Raad Shop customer, Dee! Our product development team is constantly seeking ways to improve the products we offer, so we will definitely forward your feedback to them. If you have any other concerns, please do not hesitate to contact us. Take care!

Rated 5 out of 5 stars

Shoes look exactly as pictured on the…

Shoes look exactly as pictured on the website and are very comfortable! The shipping was fast and customer service was good - informing me of the delivery timeline.

Thanks!

September 20, 2023
Unprompted review
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Reply from Raadshop

We're glad you had a smooth transaction with Raad Shop, Laurie. Thank you for your amazing support!

Rated 5 out of 5 stars

These shoes are waaaaay more…

These shoes are waaaaay more comfortable than that other similar looking brand. And the fact that they offer big sizes is amazing. Longer shipping time but definitely worth the wait. They are more cushioned and a bit wider than that other brand. If you're on the fence, just do it, you won't be disappointed.

October 20, 2023
Unprompted review
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Reply from Raadshop

We're happy that you are way more satisfied with the comfortability of your Raad shoes, Zachary! Thanks for the awesome review!

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Rated 5 out of 5 stars

New boots

Ordered some new boots cause I hated the ones I hated and they arrived in perfect condition, I love them so much

October 9, 2023
Unprompted review
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Reply from Raadshop

It gives us great joy to hear that you are pleased with your RAAD boots! Thanks, Heather!

Rated 5 out of 5 stars

Absolutely Love RAAD

Absolutely love RAAD! The shoe designs were true to the pictures. They fit like normal converse and feel the same. I was a little skidish of sizes so ordered a size bigger than what I normally wear and ended up being to big. Customer service was great and replaces them with no problem or headache. I WILL BE BUYING MORE GEAR FROM THIS COMPANY!

August 16, 2023
Unprompted review
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Reply from Raadshop

Thank you for choosing to shop with us! We can’t wait to see you again soon!

Rated 1 out of 5 stars

I helped to find and ban the scammers…

I helped to find and ban the scammers who were presented by them at the time when they had a chat right on the site, they promised 2 pairs as a reward, but now there is no chat on the site and any attempts to write to them by mail are useless, because they just me they ignore me when I ask other questions, they answer them, but they don’t answer those in which I ask about the award, I can’t call because it’s very expensive due to the fact that I’m in another country, it’s very disappointing

August 25, 2023
Unprompted review
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Reply from Raadshop

Hi Grigory, we're sorry for the miscommunication. We replied to your chat to sort this out and we're looking forward to hearing from you! Keep safe!

Rated 2 out of 5 stars

Terrible Products, great customer service.

Customer service is great.

However, the shoes themselves are terrible.

The fabric is incredibly unwieldy and refuses to flex or bend, the soles feel like they'd made of wood, and you can literally see the glue they used on the shoe to glue the sole onto the body. They feel like cheap chinese-made factory line products and are extremely uncomfortable and lacking in any kind of quality.

Which makes sense, since these shoes are made in China, and shipped from China. This isn't a good company, it's another shopfront renting a sweatshop in china to make cheap products with good marketing so they can sell it for 90 times the price.

The only attractive things about their shoes are the designs they stamp onto them. Do not buy.

May 16, 2023
Unprompted review
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Reply from Raadshop

We're sorry to hear that your expectations weren't met, Teo. We take pleasure in our products and unfortunately we fell short in your case. Please send us an email and we would be happy to resolve any issues you may have. Take care!

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Rated 5 out of 5 stars

F♡€€ing Raad!

The green is mean! My favorite color with my favorite outlet, Music. Love the highs. I have several pairs, slip-ons also. Durable,comfortable and stylish fit to my preference.Love the Raad Shop. I have 4 pairs and will be ordering more. There's a lot to choose from and can have a pair of shoes for any mood or event. I also have one pair that I use for work and they have are very durable.

February 21, 2023
Unprompted review
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Reply from Raadshop

What a great way to express music along with Raad shoes! We're glad you're enjoying hundred of designs that we offer!

Rated 5 out of 5 stars

Shoes are exactly the same as how they…

Shoes are exactly the same as how they look on the website. They are made out of solid material and will last for a while. Really look cool too.

May 5, 2023
Unprompted review
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Reply from Raadshop

You will definitely enjoy your Raad shoes for seasons to come, Sarah!

Rated 5 out of 5 stars

Compliments every time I wear the…

Compliments every time I wear the shoes.
Comfortable enough to wear walking around touring DC.

Mainly wear in the gym.

April 18, 2023
Unprompted review
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Reply from Raadshop

You deserve all the compliments, Christy! Keep on rocking them!

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