Where do I start , from the moment you walk in the experience is second to none . Spotless beautifully decorated salon with amazing staff every single one of them . I have had several different treatm... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Yesterday I had an Epilift with Rachel. I am 66 years old and felt conscious of the lines on my face and neck. After an initial enquiry I had a zoom consultation then decided to book. Rachel explained... See more
Overall I had a great experience at Rachael Katie Cosmetics. I received a warm welcome when I arrived, the salon itself is beautiful, and Rosie - the makeup artist - is so friendly and made me feel in... See more
This was my first time getting nano brows glammed up by Laura. Having had my brows microbladed elsewhere before, I am thoroughly impressed with Laura’s skillset, professionalism, friendliness, and the... See more
Company replied
Company details
Written by the company
At Rachael Katie Skin we are committed to achieving real, visible results. The Skincare range contains high levels of active ingredients in tested formulations to provide effective products to address major skin concerns. We believe healthy radiant skin can be achieved by everyone. Please contact us via email to arrange a virtual consultation to discuss the best products for you and a treatment plan. Rachael Katie Skin products have been developed to ensure optimal skin results, while balancing this with Ingredients that are environmentally considerate where possible. Our products and ingredients are also not tested on animals.
Contact info
United Kingdom
- smpbyrachaelkatie@gmail.com
- rachaelkatiecosmetics.co.uk
4.5
Excellent
146 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My appointment went smoothly and was made…
My appointment went smoothly and was made very comfortable.
September 25, 2024
Unprompted review
Reply from R K SkinCare
Thank you xxx
Advertisement
Reply from R K SkinCare
Thanks so much xxx
Thank you Laura for my gorgeous eyebrows!
This was my first time getting nano brows glammed up by Laura. Having had my brows microbladed elsewhere before, I am thoroughly impressed with Laura’s skillset, professionalism, friendliness, and the outcome! She mapped out a different shape for my brows than I had before and asked if I liked it (I did), she chose the perfect colour, and away she went, making sure I was comfortable throughout the entire process. Nothing was a surprise, well except for how pleased I was when her work was done. Thank you Laura, you truly are excellent at what you do!
September 23, 2024
Unprompted review
Reply from R K SkinCare
Thank you xxx
Very friendly staff
Very friendly staff, very helpful with information given about treatment and after treatment. Recommend highly.
September 19, 2024
Unprompted review
Reply from R K SkinCare
Thank you xxx
Chloe was great
Chloe was great, talked me through everything and came away very happy with my treatment!
September 19, 2024
Unprompted review
Reply from R K SkinCare
Thanks so much xxx
Advertisement
Happy with service
Happy with service, staff was so friendly will definitely come again
September 18, 2024
Unprompted review
Had my lip and nose fillers done here…
Had my lip and nose fillers done here today at Rachel Katie’s , super happy and has boasted my confidence massivley !!!
September 17, 2024
Unprompted review
I had a great experience here today…
I had a great experience here today receiving skin boosters, I’d definitely return!
September 17, 2024
Unprompted review
Such lovely stuff with the best…
Such lovely staff with the best results, would definitely recommend!
September 17, 2024
Unprompted review
Advertisement
Reply from R K SkinCare
Great Thanks xxx
Excellent service was made to feel very…
Excellent service was made to feel very relaxed
September 12, 2024
Unprompted review
Reply from R K SkinCare
Thank you so much xxx
BEWARE Paid £25 deposit for a 15min…
BEWARE Paid £25 deposit for a 15min consultation.
Gave FIVE days notice to cancel but they would not refund me despite telling me I didn't need to have paid a deposit anyway for a consultation!!!!????
Very uncaring and unsympathetic.
September 11, 2024
Unprompted review
Reply from R K SkinCare
I’m truly sorry to hear how you’re feeling about this situation.
Booking fees are non refundable. It states this to every client before they book.
We genuinely want to provide a great service, which is why we offered you an alternative or a voucher.
We always encourage clients to read through our Terms & Conditions when booking an appointment, as they help ensure that bookings are made with full commitment.
We also offer the option for a free online consultation via photo submission, which is designed to help clients make informed decisions before booking. Our terms and conditions are there to help avoid any misunderstandings and ensure a smooth process for everyone.
Thank you for your understanding, and please let me know if there's anything else I can assist you with.
Best regards,
Rachael Katie
Advertisement
Brilliant staff and treatment as given…
Brilliant staff and treatment as given me much more confidence
September 11, 2024
Unprompted review
Reply from R K SkinCare
Thanks so much for sharing your experience
Xx
Always so happy with my results from…
Always so happy with my results from Rachael. Highly recommend.
Stunning clinic lovely staff
September 9, 2024
Unprompted review
Reply from R K SkinCare
Thank you for sharing xxx
Chloe was amazing!she talked me through…
Chloe was amazing!she talked me through the whole process and was really kind throughout. I loved the end result and am so glad she took care of me for my first time getting lip fillers. Amazing service ladies xx
September 5, 2024
Unprompted review
Reply from R K SkinCare
Amazing! So happy you had a positive experience
Thanks for sharing xxx
Reply from R K SkinCare
Hello thank you xxx
Advertisement
Reply from R K SkinCare
Thank you so much for sharing xxx
5 star!!
It was my first time and instantly from when I walked in everyone made me feel very comfortable, the ladies are friendly and very comforting, I love the result and definitely will be coming here again
September 3, 2024
Unprompted review
Reply from R K SkinCare
Amazing! Thanks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.