Radek's Chocolate Reviews

390

•

5.0

Chocolate Artisan

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious and high-quality chocolate, highlighting the wonderful flavors, smooth texture, and excellent dietary options available. Consumers also mention how helpful the communication is when managing orders smoothly. People deeply appreciate the swift delivery service, consistently noting that packages arrive promptly. However, some customers also noted minor issues regarding delivery services, such as occasional incorrect items being dispatched. Buyers specifically mentioned occasional courier inconveniences, including parcels being left without proper notification or getting damp during transit. Despite these few hiccups, most shoppers remain very loyal to the brand.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting the delicious taste and organic, vegan... See more

Quality

Customers consistently note positive experiences with quality, highlighting delicious and ethical products.... See more

Delivery service

Consumers find delivery service to be efficient and fast. Reviewers frequently report that their packages... See more

Order

Reviewers highlight positive aspects of ordering, frequently praising the quick delivery times and the easy,... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery and excellent products.... See more

Reviews shaping this summary

Ordered as a birthday gift for my Dad who absoloutely loved it! He is a chocolate quality snob who is responsible for my high chocolate standards so his seal of approval says much! Despite him livin... See more

Company replied

Have been buying this chocolate for a while now usually from Glastonbury or my daughter in law has bought for my birthdays. Can highly recommend ordering it direct (first time) arrived really quickly... See more

Radeks Chocolate give personal gifts that are meaningful & delicious! They delivered on my friends birthday with a lovely hand written note. Absolutely wonderful communications and fast delivery. If... See more

Company replied

I’m so so pleased I found Redek’s Chocolate. I love that you’re a local uk based company making your delicious chocolate here with love and care. The website is easy to use and all my goodies were del... See more

Company replied

Company details

Chocolate Artisan

Written by the company

Contact info

Units 4 & 5, 5-7 Clay Hill, BS5 7ES, Bristol, United Kingdom
07942 902578
info@radekschocolate.co.uk
radekschocolate.co.uk

5.0

Excellent

390 reviews

5-star

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3-star

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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All reviews

(390)

96 reviews in the last 12 months

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Apr 6, 2025

Glad I’ve discovered this company

It was a nice simple ordering process which was followed by a quick dispatch. I received my items promptly but had a query about my order - which was replied to and resolved in a very hospitable manner. The items themselves are of great quality and taste delicious. I’m so glad I found out about this company and will definitely be ordering again. Thanks very much

April 1, 2025

Reply from Radek's Chocolate

Feb 5, 2026

Thanks Stephen, we are always happy to help! So happy you enjoyed the choccies too :D

Apr 5, 2025

Fast delivery

Fast delivery, and excellent, tasty high quality chocolate. The brownies are so divine! .

April 3, 2025

Reply from Radek's Chocolate

Feb 5, 2026

Thank you Gita! This review is positively divine ;D

Mar 29, 2025

Always great chocolate and quick…

Always great chocolate and quick delivery

January 27, 2025

Reply from Radek's Chocolate

Feb 5, 2026

We are so happy all round, thank you!

Jan 22, 2025

December 4, 2024

Reply from Radek's Chocolate

Feb 5, 2026

Hi James, that's great thank you!

Dec 12, 2024

Very friendly and personalised service

Very friendly and personalised service. I liked the email.
Suggestion - add your address to the end of the email.

December 10, 2024

Reply from Radek's Chocolate

Feb 5, 2026

So happy you had a great time!:D

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