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Radek's Chocolate Reviews 

390
•
TrustScore 5 out of 5

5.0

Chocolate Artisan
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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the delicious taste and high quality of the chocolate, frequently mentioning that these unique items are crafted with care and make wonderful treats. People consistently appreciate the remarkably fast shipping times, secure packaging, and smooth ordering process when purchasing directly through the online store. Some reviewers were not happy with courier handling during transit, noting occasional instances where parcels were left unnotified inside recycling containers or affected by rain. A few consumers also mentioned dealing with minor mix-ups in their shipments, though communication remained helpful in resolving the issues.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting the delicious taste and organic, vegan... See more

Quality

Customers consistently note positive experiences with quality, highlighting delicious and ethical products.... See more

Delivery service

Consumers find delivery service to be efficient and fast. Reviewers frequently report that their packages... See more

Order

Reviewers highlight positive aspects of ordering, frequently praising the quick delivery times and the easy,... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery and excellent products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered as a birthday gift for my Dad who absoloutely loved it! He is a chocolate quality snob who is responsible for my high chocolate standards so his seal of approval says much! Despite him livin... See more

Company replied

Rated 5 out of 5 stars

Have been buying this chocolate for a while now usually from Glastonbury or my daughter in law has bought for my birthdays. Can highly recommend ordering it direct (first time) arrived really quickly... See more

Rated 5 out of 5 stars

Radeks Chocolate give personal gifts that are meaningful & delicious! They delivered on my friends birthday with a lovely hand written note. Absolutely wonderful communications and fast delivery. If... See more

Company replied

Rated 5 out of 5 stars

I’m so so pleased I found Redek’s Chocolate. I love that you’re a local uk based company making your delicious chocolate here with love and care. The website is easy to use and all my goodies were del... See more

Company replied

Company details

  1. Chocolate Artisan

Written by the company

Award Winning | Organic | Gluten-Free | Vegan | Fair Trade | Compostable Packaging | Refined Sugar-Free | Palm Oil-Free | Handmade In Bristol

Contact info

5.0

Excellent

TrustScore 5 out of 5

390 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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5.0

All reviews

(390)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Delicious

Delicious. It was a first order of CBD brownies and they are very tasty indeed especially at room temperature or even warmed a little. Chocolate bars also very good. Customer service was exceptional. Quick response and gracious approach.

June 11, 2024
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Rated 5 out of 5 stars

Very prompt and personal service

Very prompt and personal service. Had a phone call to say that one of the items I'd ordered was out of stock and offering to substitute it. Unfortunately the cool pack that was enclosed with my order had leaked causing damage to a lot of the packaging of the goods but when I rang to report this, the issue was brilliantly dealt with and replacements sent. Excellent products - and very well received by friend who can't tolerate refined sugar. Will certainly be ordering again.

May 29, 2024
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Rated 5 out of 5 stars

Excellent quality vegan CBD brownies

Excellent quality vegan CBD brownies. Smooth, rich, gooey, deep flavoured & melts in the mouth. These were a last minute birthday treat & postage was super quick. Will definitely treat ourselves gain but wont be waiting for another birthday before we do so!!
Also purchased the CBD rub. Perfect consistency. Divine aroma. Eases the aches & pains of life!

May 20, 2024
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