Radioworld UK Reviews 

20,195
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,549 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and always ready to provide knowledgeable advice during purchases. Consumers consistently appreciate the fast delivery services, noting that items arrive promptly and are consistently well and securely packaged. People purchasing equipment find the ordering process to be remarkably straightforward and reliable year after year. Some reviewers were not happy with delivery delays, noting instances where packages took a long time to arrive or were missing. A few other people also felt that unexpected shipping charges and postal complications caused frustration with their overall purchasing process.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive promptly and in excellent... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, knowledgeable staff and... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting prompt posting and fast... See more

Order

Clients share positive opinions on order experiences, highlighting that the online process is quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a SM50II 50amp power supply by telephone, the guy who answered ( sorry didn’t catch his name ) was very friendly, polite & helpful & the said item arrived promptly the following morning w... See more

Company replied

Rated 5 out of 5 stars

I've made several purchases from Radioworld and each time, the sale has been flawless. Aswell as new products, I've also bought used equipment and each time the items I've received have been as d... See more

Company replied

Rated 5 out of 5 stars

Excellent service from radioworld. Dealt with my phone enquiry in a friendly, courteous and efficient manner being helpful and informative throughout. Processed my purchase over the phone and ite... See more

Company replied

Rated 5 out of 5 stars

I’ve always received exceptional service from Radioworld UK. Since getting licensed in 2008, I’ve purchased several secondhand radios, ATUs, and goodness knows what else over the years. Whenever I’... See more

Company replied



Company details

  1. Electronics Store
  2. Antenna Service
  3. Hobby Store
  4. Telecommunications Equipment Supplier

Written by the company

Radioworld UK is a trusted and established retailer of high-quality radio communication equipment. With over 20 years of industry experience, we specialise in supplying a wide range of products including amateur (ham) radios, CB radios, two-way radios, marine radios, scanners, network radios, and related accessories. Our product lineup features trusted global brands such as Yaesu, Icom, Kenwood, Uniden, President, and more. Based in Walsall, West Midlands, we serve customers across the UK and worldwide through our showroom and online store. We also offer a carefully selected range of second-hand and ex-demo equipment, all tested by our in-house team to ensure performance and reliability. Radioworld is more than just a retailer — we provide expert advice, technical support, installation services, and equipment repairs. Our knowledgeable team is passionate about radio communication and committed to helping customers find the right solution for their needs, whether professional or hobbyist. We take pride in our customer service, honest advice, and hassle-free shopping experience. Whether you're starting in amateur radio or equipping a professional operation, Radioworld UK is your trusted partner for reliable communication equipment and ongoing support. Visit us at www.radioworld.co.uk or call 01922 414796.

Radioworld Ltd | 01922 414796 We do a great deal better – on service, price, and advice.

Written by the company

Selling only genuine products at the best UK prices,
"We’ll do everything we can to make your purchase smooth and hassle-free."

Make radioworld your shop window.

shopping at home or on the go, find vouchers codes and save .

shopping at home or on the go, find vouchers codes and save   .
Find the Best High Street Deals at Radioworld Looking for the hottest sales on the high street? You’re in the right place. At Radioworld, we offer unbeatable prices, special offers, and exclusive discounts on top-quality radio equipment and accessories. Keep an eye out for: Promotional codes Free gifts Free UK delivery on selected items Deals updated regularly – don’t miss out.

Contact info

Unlock Exclusive Deals at Radioworld UK

Special offers, free UK delivery & new stock daily at Radioworld UK

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(20,195)

1,525 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Flawless service

Flawless service. Well done guys.

July 14, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Nigel,
Thank you for your feedback. We’re really pleased to hear you received flawless service — the team will be glad to know their efforts are appreciated.

Thanks again for taking the time to leave your review.

Radioworld UK

Rated 3 out of 5 stars

Product is great and works well

Product is great and works well. Delivery charge split into 2 parts across the invoice caused me some confusion and seems a little excessive. Unfortunately I didn't check closely enough when placing the order.

July 3, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Martin,
Thank you for your feedback. We’re really pleased to hear the product works well and that you’re happy with it.

Regarding the delivery charge — thank you for mentioning this. Splitting the cost across two invoice lines can sometimes cause confusion, so we appreciate you highlighting it. We’ll review how this is displayed to make it clearer for future orders.

Thanks again for taking the time to leave your review.

Radioworld UK

Rated 5 out of 5 stars

Great service and good products

Good selection of items and always able to find good deals

July 14, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Andrew,
Thank you for your feedback. We’re really pleased to hear you rate our service and product range — we work hard to keep a good selection of items available and offer solid deals where we can.

Thanks again for taking the time to leave your review.

Radioworld UK

Rated 5 out of 5 stars

Alles war ok

Alles war ok

July 3, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Heinz,
Thank you for your feedback. We’re pleased to hear everything was okay with your order.
Thanks again for taking the time to leave your review.

Radioworld UK

Rated 5 out of 5 stars

Professional friendly and fast

Professional friendly and fast

July 14, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Jordan,
Thank you for your feedback. We’re really pleased to hear you found our service professional, friendly and fast — exactly what we aim to deliver for every customer.

Thanks again for taking the time to leave your review.

Radioworld UK

Rated 5 out of 5 stars

Ordered 26 ft mast

Ordered 26 ft mast, really good quality and arrived the next day,5 star service

July 2, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Christopher,
Thank you for your feedback. We’re really pleased to hear the 26ft mast met your expectations — great quality and next‑day delivery is exactly what we aim to provide.

Thanks again for taking the time to leave your review and for the 5‑star rating.

Rated 1 out of 5 stars

Poor delivery

For an order placed on June 17, 2026, for a HALO-4 antenna, I paid £14.95, only to be asked for an additional £8.23 because the cheapest shipping option cost more than what I had originally paid. Anyway, I agreed and paid the difference, yet to this day—July 13, 2026—the package still hasn't arrived. Even shipments from China arrive within 10 days. I am completely disappointed with my experience with Radioworld UK.

June 17, 2026
Radioworld UK logo

Reply from Radioworld UK

Hello Razvan,

We're sorry to hear you're disappointed with your experience.

Unfortunately, after your order was placed we discovered that the shipping cost calculated by our website for your destination was incorrect. Rather than cancelling your order outright, we contacted you immediately, explained the situation and gave you the choice of either paying the additional £8.23 or receiving a full refund. You chose to proceed and kindly paid the difference.

Your order was then dispatched on 24th June.

Since dispatch, the parcel has been in the hands of the international postal network and is currently outside of Radioworld's control. While we appreciate this delay is frustrating, it is unfortunately not something we can influence once the shipment has left the UK.

If your parcel has still not arrived, please contact us directly and we'll be more than happy to investigate the shipment with Landmark Global on your behalf.

Kind regards,

Rated 5 out of 5 stars

Great customer service indeed!

Great customer service indeed!
Fast shipping

June 27, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Fredrik,
Thank you for your feedback. We’re really pleased to hear you experienced great customer service — and that your order was shipped quickly.

Thanks again for taking the time to leave your review.

Radioworld UK

Rated 5 out of 5 stars

Radio world items usually in stock

Fast, simple, great price and most importantly item was in stock.

July 12, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi James,

Thank you for the great feedback — we really appreciate it. We’re glad to hear your order was quick, simple, and in stock when you needed it. Keeping items available and dispatching fast is something we work hard on, so it’s great to see that come through in your experience.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

So easy to order from you

So easy to order from you. Payment details straight forward.

July 12, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Jenna,

Thank you for your kind feedback. We’re really pleased to hear your order was quick and straightforward, and that the payment process was nice and easy. We work hard to keep everything simple and reliable, so it’s great to know that came through for you.

If you need anything in the future, we’re always here to help.
– Radioworld UK

Rated 1 out of 5 stars

I have not receive the item

I have not receive the item

June 30, 2026
Radioworld UK logo

Reply from Radioworld UK

Hello Francesco,

We are sorry to see you have left four reviews in quick succession stating that your item has not been received.

Your order has not yet been dispatched because the Heil Sound PR-40 Black and Gold Microphone you ordered is currently out of stock.

We emailed you on 3rd July from gaming@radioworld.co.uk explaining the delay and offering you three options.

Immediate dispatch of the standard Black PR-40. This is the identical microphone with a different finish.

Keep your order on backorder until the Black and Gold version arrives.

Cancel the order for a full refund.

As we have not yet received a reply to that email, we have been unable to proceed with your order.

Please check your inbox, spam or junk folder for the email from gaming@radioworld.co.uk and let us know how you would like to proceed. As soon as we receive your reply, we will action your chosen option immediately.

Kind regards,

Sam Hayward
Radioworld Ltd

Rated 5 out of 5 stars

Radio is in excellent condition and

Radio is in excellent condition and
Came extremely well packaged even
without the original box thank you.

June 30, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Leah,

Thank you for your lovely feedback. We’re really pleased to hear the radio arrived in excellent condition and that the packaging kept it well protected, even without the original box. We take great care with our second‑hand equipment, so it’s brilliant to know that came through in your experience.

If you need anything else, we’re always happy to help.

– Radioworld UK

Rated 5 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Hi,

Thank you for the great feedback. We’re really pleased to hear you received excellent and fast service — it’s exactly what we aim to deliver every time.

If you need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Fantastic ease of ordering and fast…

Fantastic ease of ordering and fast delivery 👌 Great company A1

June 29, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Greg,

Thank you for the fantastic feedback. We’re really pleased to hear the ordering was easy and your delivery arrived quickly. Great to know we’ve earned an A1 rating from you — it means a lot to us.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Ordered online after phone call to Sam

Ordered online after phone call to Sam, easy process.

July 9, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Martin,

Thank you for your feedback. We’re really pleased to hear your order was nice and easy after speaking with Sam — he’ll be glad to know his help made the process straightforward for you.

If you need anything else, we’re always here to assist.

– Radioworld UK

Rated 5 out of 5 stars

Easy web site to use and good layout

Easy web site to use and good layout

July 9, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Mark,

Thank you for your feedback. We’re really pleased to hear you found the website easy to use and the layout clear — we work hard to keep everything simple and straightforward for our customers.

If you need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Really great service

Really great service. Post was really fast. I have used before and always had good service.

June 28, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Chris,

Thank you for the great feedback. We’re really pleased to hear you received really good service and that your delivery was nice and fast. It’s brilliant to know you’ve used us before and continue to have a positive experience each time.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Item arrived safely

The item arrived in one piece and was well packed.
It arrived on time too.....

June 28, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi,

Thank you for your feedback. We’re really pleased to hear the item arrived safely, well packed, and on time. Making sure orders are protected in transit is something we take seriously, so it’s great to know that came through in your experience.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

You did alright

You did alright, no better or worse than you have ever been. In 20 + years I have visited or phoned about a dozen or so times and bought most of my new kit from you guys. 817(S/H), 857, 897, TS 2000, FT3 and a few odds and sods I no longer remember. Visit today was to get a replacement screen for the 897. Both staff were pleasant and sociable.

July 9, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Mr Pryce,

Thank you for taking the time to share your thoughts — and for your support over the past 20+ years. It means a great deal to us. We’re really pleased to hear your visit for the FT‑897 screen went smoothly and that both members of staff were pleasant and sociable. We always aim to give the same steady, reliable service each time, so it’s great to know that’s been your experience over the years.

If you ever need anything else for your kit, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Fast delivery highly recommended online

Fast delivery highly recommended online

June 28, 2026
Radioworld UK logo

Reply from Radioworld UK

Hi David,

Thank you for the great feedback. We’re really pleased to hear your delivery was fast and that you’d highly recommend ordering online with us — that means a lot.

If you ever need anything else, we’re always here to help.

– Radioworld UK

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