I called to ask about changing the details on our dashcam and was told that this had already been done. The customer service agent, Lisa gave me step by step instructions on how we could change this... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My Account Manager Ross Clarke has been a great support in the several years we have been with dci/radius. He’s offered demos/training sessions and checks prices regularly knowing how important it is... See more
Company replied
Once again, I have needed the assistance of Radius Telematics & the one & only Molly Barnes has done her stuff to help me without a pause & in the blink of an eye. This is getting a regular thing how... See more
Company replied
Used radius for a while now, great service and offer a platinum service for our fleet. Highly recommend. Andy is a stellar member to the team always been great assistance when needed. Keep the wor... See more
Company replied
Company details
- Fuel Supplier
- Business Insurance Company
- Energy Supplier
- Telecommunications Service Provider
- Telematics Service
Written by the company
Solutions for businesses of all sizes. Our tailored solutions allow you to benefit from a one-stop shop that can help keep your business on the go and connected. We offer fuel cards, telematics, vehicle leasing, EV charge points, telecoms and more to businesses globally. Established in 1990, we're trusted by over 450,000 businesses all over the world to help them grow and become more productive.
Contact info
United Kingdom
- radius.com
Fuelling Business Growth
4.7
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Radius.com
Hi Rizwan, that's so great to hear-thank you for sharing!
Stephen its great Pearson very polite…
Stephen its great Pearson very polite and explain everything clearly so the best number for him.Great man
June 9, 2026
Unprompted review
Reply from Radius.com
Hello Kornel. Thank you for saying such kind words about Stephen, we will be sure to let them know, if there is anything else you need help with, please do get back in touch.
Attentive and problem shooting
Attentive and problem shooting, to try to solve the issue.
June 9, 2026
Unprompted review
Reply from Radius.com
Hi Lynne, that's so great to hear-thank you for sharing!
Exceptional Customer service
Had an ongoing technical issue which I reported to a Molly Barnes, who has been absolutely brilliant, she has made sure the issue has been resolved and has communicated regularly throughout the duration of the investigation. Brilliant customer service.
June 5, 2026
Unprompted review
Reply from Radius.com
Thank you for leaving such a lovely review, your kind words have left a good impression on our colleague Molly. We're working hard to make sure our customers continue to get great service, and we hope you continue to feel satisfied.
Reply from Radius.com
We are very happy to hear that Dom provided the best support possible, we will be sure to let them know. Thank you for your review!
Good pricing
Good pricing, great number of services provided and available, would recommend 👍
June 7, 2026
Unprompted review
Reply from Radius.com
Thanks so much for your review, we're very pleased to hear you're a fan of our solutions!
Reply from Radius.com
We are very happy to hear that Manny provided the best support possible, we will be sure to let them know. Thank you for your review!
I had a great chat with Chris today he…
I had a great chat with Chris today he helped me with the application for an account.
June 8, 2026
Unprompted review
Reply from Radius.com
We are very happy to hear that Chris provided the best support possible, we will be sure to let them know. Thank you for your review!
Very nice good customer service 👍
June 8, 2026
Unprompted review
Reply from Radius.com
Thank you for sharing your experience and thanks for choosing Radius.
Tracking
Will was very knowledgeable about the product and patient with us as we took our time to review and decide on our options.
We cant comment on the product yet as we are still in process of arranging install but update to follow
June 8, 2026
Unprompted review
Reply from Radius.com
Hello Airedale Forestry Ltd. Thank you for saying such kind words about Will, we will be sure to let them know, if there is anything else you need help with, please do get back in touch.
Maddy Adams was very professional and…
Maddy Adams was very professional and knowledgeable. I would definitely recommend businesses to consider radius for multiple business needs!
June 8, 2026
Unprompted review
Reply from Radius.com
Hello Raymond. Thank you for such a kind review, it's great to hear you have been happy with our service, thank you from the Radius team.
I contacted customer services to find…
I contacted customer services to find out how much credit I had remaining, as this information is not visible in the app. On previous occasions, customer support had been very helpful and provided these details without any issues.
Unfortunately, when I spoke with Andrea, the experience was very disappointing. She was argumentative, repeatedly spoke over me, and refused to help with my request. Her attitude throughout the call was unprofessional and unpleasant, which ultimately led me to end the call.
I called back shortly afterwards and was connected to another member of the customer service team, who assisted me straight away and provided the information I needed without any problems.
The contrast between the two experiences was significant. While I appreciate the help from the second representative, my interaction with Andrea fell well below the standard of customer service I would expect.
June 8, 2026
Unprompted review
Patient customer service
Luke provided very helpful and patient customer service with me, while assisting me with their dashcam equipment and installation! A subject new to me
Many thanks
June 3, 2026
Unprompted review
Reply from Radius.com
Hello Dylan. Thank you for saying such kind words about Luke, we will be sure to let them know, if there is anything else you need help with, please do get back in touch.
Hassle free from start to finish
Hassle free from start to finish, excellent service from the whole team.
May 31, 2026
Unprompted review
Reply from Radius.com
Thank you for sharing your experience and thanks for choosing Radius.
Excellent Customer Service
Spoke with Sharna-Jayne Dunville, very professional attitude, excellent customer service, did everything she could to resolve the issue i had, quickly came up with a solution to the problem.
June 4, 2026
Unprompted review
Reply from Radius.com
Hello Jack. Thank you for such a kind review, it's great to hear you have been happy with our service, thank you from the Radius team.
Its just so handy as you can use it…
Its just so handy as you can use it almost everywhere no need to have money with you,it is a week or so later when it's taken from your account and you are notified before hand telling how much it is.
June 5, 2026
Unprompted review
Reply from Radius.com
Thanks so much for your review, we're very pleased to hear you're a fan of our solutions!
Stephen Shadlow ( retention specialist)…
Stephen Shadlow ( retention specialist) ( have no clue what that is lol ) but he went above and beyond with an ongoing problem I had ( nothing to do with the trackers or anything, they worked really good ) but he really helped me and it’s very much appreciated, thank you 🙏
June 5, 2026
Unprompted review
Reply from Radius.com
Thank you for leaving such a lovely review, your kind words have left a good impression on our colleague Stephen. We're working hard to make sure our customers continue to get great service, and we hope you continue to feel satisfied.
Five stars to Radiud
June 5, 2026
Unprompted review
Reply from Radius.com
Thank you for sharing your experience and thanks for choosing Radius.
Excellent product and support staff
June 5, 2026
Unprompted review
Reply from Radius.com
Thank you for taking the time to leave us a review.
Was supposed to get discounted prices…
Was supposed to get discounted prices on fuel but pay the same as at pump I wouldn’t recommend them at all.
June 5, 2026
Unprompted review
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