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Radius.com Reviews 4,271

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,908 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and professional demeanor, often going above and beyond to assist. The customer service is frequently highlighted as exceptional, with many appreciating the clear information, quick responses, and efficient problem resolution. Reviewers are very satisfied with the overall service and user experience, noting the ease of setup and the smooth management of processes. However, some people mentioned issues with communication, such as not receiving replies or updates, and experiencing delays in account closure. A few other people also felt that the customer service was disorganized, lacked understanding of small business operations, or involved unprofessional interactions.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the politeness, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often describing it as great, brilliant, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process straightforward and... See more

Response time

Customers generally report satisfaction with response times, highlighting prompt and helpful interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called to ask about changing the details on our dashcam and was told that this had already been done. The customer service agent, Lisa gave me step by step instructions on how we could change this... See more

Company replied

Rated 5 out of 5 stars

My Account Manager Ross Clarke has been a great support in the several years we have been with dci/radius. He’s offered demos/training sessions and checks prices regularly knowing how important it is... See more

Company replied

Rated 5 out of 5 stars

Once again, I have needed the assistance of Radius Telematics & the one & only Molly Barnes has done her stuff to help me without a pause & in the blink of an eye. This is getting a regular thing how... See more

Company replied

Rated 5 out of 5 stars

Used radius for a while now, great service and offer a platinum service for our fleet. Highly recommend. Andy is a stellar member to the team always been great assistance when needed. Keep the wor... See more

Company replied


Company details

  1. Fuel Supplier
  2. Business Insurance Company
  3. Energy Supplier
  4. Telecommunications Service Provider
  5. Telematics Service

Written by the company

Solutions for businesses of all sizes. Our tailored solutions allow you to benefit from a one-stop shop that can help keep your business on the go and connected. We offer fuel cards, telematics, vehicle leasing, EV charge points, telecoms and more to businesses globally. Established in 1990, we're trusted by over 450,000 businesses all over the world to help them grow and become more productive.


Contact info

Fuelling Business Growth

View our full range of business solutions

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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No history of asking for reviews

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Rated 5 out of 5 stars

Continuing excellent service.

I dealt with Jakub regarding a tracker. He explained the system and demonstrated it via screen share. The information was clear and informative and the system suited my needs very well. I received a multi product discount and the final cost was very reasonable. Jakub was very polite and very professional throughout and a pleasure to speak to. More great service (I also have a fuel card) from this company and I would not hesitate to recommend.

June 2, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Thank you for your kind words regarding Jakub and about our services, thank you for also taking the time to leave us a review!

Rated 5 out of 5 stars

Sharna is very pleasant and respectful

Sharna is very pleasant and respectful. She always does her best for me. She's a great representative for this company.

June 2, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Thank you for your kind words regarding Sharna, we will be sure to pass this on, thank you for also taking the time to leave us a review!

Rated 5 out of 5 stars

wayne was super helpful and looking…

wayne was super helpful and looking forward to use this card and enjoy the perks of it. Hoping that i can save some specially due to oil price hike

May 6, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Thank you for your kind words regarding Wayne, we will be sure to let them know, Thank you for also leaving us a review!

Rated 5 out of 5 stars

Excellent service

Excellent service, very knowledgeable staff.

June 1, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Sharna for prime minister

Sharna helped us get what we wanted with no fuss. Her knowledge and understanding meant I felt at ease and no stress. Thank you Sharna you’re a great asset to the Radius team and I hope you get the recognition you deserve.

June 1, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Thank you for your kind words regarding Sharna, we will be sure to pass this on and thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Issues but not with Molly

I have had issues with getting the telematics to work and also with receiving the fuel cards.
However Molly has been great, very professional and efficient.

June 1, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Thank you for your kind words regarding Molly, we will be sure to pass this on.

Rated 5 out of 5 stars

Lizzie was very helpful and sorted out…

Lizzie was very helpful and sorted out my issue quickly and with no hassle

June 1, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

We are very happy to hear that Stephanie provided the best support possible, we will be sure to let them know. Thank you for your review!

Rated 5 out of 5 stars

Knowledgeable and pleasant staff

Knowledgeable and pleasant staff. Always supportive of needs and clear guidance/support.

June 1, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Thank you for sharing your experience and thanks for choosing Radius.

Rated 5 out of 5 stars

Andrew was clear and helpful with my…

Andrew was clear and helpful with my options and made the process easy. Thanks

June 1, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

We are very happy to hear that Andrew provided the best support possible, we will be sure to let them know. Thank you for your review!

Rated 5 out of 5 stars

Great !!

Great !!! Professional ! I’m happy to by here:)

May 28, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Thanks so much for your review, we're very pleased to hear you're a fan of our solutions!

Rated 5 out of 5 stars

Sharna-Jayne was absolutely amazing

Sharna-Jayne was absolutely amazing. Resolverd my issues straight away. Very pleasant and informative. 10/10.

May 29, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

We are very happy to hear that Sharna-Jayne provided the best support possible, we will be sure to let them know. Thank you for your review!

Rated 5 out of 5 stars

Very easy to foĺlow the yearly quantity…

Very easy to foĺlow the yearly quantity of fuel used in my vehicle. Detailed amounts and quantities on each fill.

February 14, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Thanks so much for your review, we're very pleased to hear you're a fan of our solutions!

Rated 5 out of 5 stars

Great experience

The sales person was very polite and clear in the process of signing up for fuel cards. We are now enjoying the flexibility of using the fuel cards.
We wouldn't hesitate to recommend.

May 29, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Thanks so much for your review, we're very pleased to hear you're a fan of our solutions!

Rated 5 out of 5 stars

Customer service Luke and Jack was very…

Customer service Luke and Jack was very professional and nolegubel.
Experience was 110%

May 28, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Hello Karlis. Thank you for saying such kind words about Luke & Jack, we will be sure to let them know, if there is anything else you need help with, please do get back in touch.

Rated 5 out of 5 stars

What a pleasure and the price is right, come on down

Check to make sure we were getting the cards for our needs. Quick to respond to questions so a great customer service and its at the best price, better than my previous right choice. Dillon was very helpfull making sure we were happy with everything
Cards delivered quick and my MD is very happy

May 29, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

Thanks so much for your review, we're very pleased to hear you're a fan of our solutions!

Rated 5 out of 5 stars

Spoke to Kyle in the Ipswich office in…

Spoke to Kyle in the Ipswich office in relation to a fuel card, he was brilliant and made the whole process a breeze.

Frazer in the Crewe office was also amazing both staff members really went the extra mile. Radius should give them both a pay rise

May 28, 2026
Unprompted review
Radius.com logo

Reply from Radius.com

We are very happy to hear that Kyle & Frazer provided the best support possible, we will be sure to let them know. Thank you for your review!

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