Visited to buy a hedge trimmer. We received amazing service. We left empty handed because they wouldn't sell me a tool that did not fit my needs. Never was I hurried and there was no pressure to b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Only went in to look at a Lawnmower. Just happened to be passing & found R & T to be very honest, open, friendly & knowledgeable. We were happy to place business & in fact made 3 further purchases as... See more
Not for the first time R&T customer service is at a very high standard. Attending the showroom to speak to Mark about a Stihl Kombi pole pruner. Expert and honest advice ( on all Stihl equipment ), w... See more
I gave my son my Sthil 243 lawnmower with batteries and charger. He had a large lawn laid at his new home which fortunately was laid before the drought took hold. My grandson is a keen footballer bu... See more
Company replied
Company details
Written by the company
We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.
Contact info
Springwell Nurseries, EX2 9FB, Exeter, United Kingdom
- 01392 254270
- sales@radmoretucker.co.uk
- radmoretucker.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price and fast service.
June 15, 2026
Better than amazon…
Much more efficient and nicer service than going via amazon. Was literally here in 2 days. Price was cheaper than amazon too & it was nice knowing we supported a persons business than a corporation.
June 9, 2026
Will use Radmore and Tucker again
Easy to order. Most or my order was in stock but one part had to be ordered from Stihl so took a week or so. Once I got my email that it was shipped,it was delivered next day
June 11, 2026
Bought for the Boss ( wife ) because…
Bought for the Boss ( wife ) because she was fed up with my hedge cutting.It was her first attempt at cutting hedge with this machine.Guess what a very very good result.STIHL quality products,and it shows.Great service as normal from R&T ,plus a little gift that made me smile,thank you very much.
June 12, 2026
Prompt service
Prompt service. Delivery was delayed by a day, but then we're in rural Wales! Customer service also quickly advised me as to how and what to order.
June 12, 2026
Got right on it!
Got right on my order and had it delivered the next day. Other dealers can’t touch this!
June 9, 2026
Easy to order.
Easy to order.
excellent company to deal with.
Fast delivery.
Stihl hedge trimmer really good should have got one years ago.
Only used half the battery out off two.
June 11, 2026
A good price and delivered all ready to…
A good price and delivered all ready to go.A great machine as so easy to use, robust and handle folds so easily.
June 11, 2026
It's been well over the 7-10 days…
It's been well over the 7-10 days delivery and we are still waiting for the final item of the 3 we ordered. However once I raised the issue their communication has been good and they have assured us that the final item will be with us shortly.
June 11, 2026
Arrived in quick time
Arrived in quick time. Everything looks good. What's not to like? 🙂
June 10, 2026
Buying online from R and T.
After ordering , I received a reply next day stating 1 or 2 of my items are out of stock , a delay of 5 to 7 days is expected. 17 days later I received them . I did receive apologies , but this service is awful .
Would I buy online from R and T again, no !. I would go elsewhere.
June 10, 2026
Do not overlook
Always very competitive with keen pricing, the best delivery service (DPD) and helpful, honest answers to questions if and when they arise.
Highly recommended.
June 9, 2026
Great company
Great company , will always use them and recommend. Great customer service.efficient on sending products out.kept me updated while waiting for hedge trimmer to come in .
June 11, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.