Lots of new lines being consistently added, which always keeps it fresh & the items are delivered very quickly. it's also easy to find what you're looking for, then browse for other items. I'd thoroug... See more
Company replied
raffaelina.com
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See what reviewers are saying
Exceptional service from start to finish. I ordered a Moschino bag and the dust bag had a dirt mark on it (The bag was a gift for somebody) I contacted customer service and they got on to it stra... See more
Company replied
Great although took the fall 10 days to come it did have the Easter bank holiday included so could have taken longer, and when I contacted them to find out how long my boots would be they got back to... See more
Company replied
Excellent product, arrived in time for daughter birthday; good customer service - advised of possible delay which didn’t actually occur. As it was a present we didn’t unwrap it so nothing more to say... See more
Company replied
Great customer service.
Great customer service.
Item arrived on time and in perfect condition would definitely buy from Raffaelina again.
Great experience
December 24, 2021
Reply from raffaelina.com
Thank you so much for your review we really appreciate it! Merry Christmas 🎄
Reply from raffaelina.com
Please accept our apologies that your parcel was delivered later than expected. Our delivery partners are doing there best during these difficult times.
The item was as described,
December 2, 2021
Reply from raffaelina.com
Thank you for taking the time to leave us a review, we appreciate it very much.
Fantastic service & great prices
Fantastic service & great prices .
Thank you will definitely shop with you again .
Michelle
September 8, 2021
Reply from raffaelina.com
Thank you for your kind review Michelle we appreciate it very much!
Would not use this company!
Would not use this company!! I’ve sent trainers back! And now they are stuck with customs who cannot get intouch with the company to receive these!!!
September 7, 2021
Reply from raffaelina.com
Thank you for your review. Customer Support have emailed you this evening upon receiving your email to explain why Customs in Milan Italy do not contact us directly in relation to Returns. Please email support@raffaelina.com if you have any further queries or if you have not received our previous email (also please check your quarantine folder). It's a pity that you didn't engage with us and give us the opportunity to explain before leaving such a poor review.
When my bag eventually arrived
When my bag eventually arrived, the zip was broken and some of the stitching questionable.
I've returned it so waiting for a refund. Watch this space
August 23, 2021
Reply from raffaelina.com
Thank you for your review and thank you for returning your damaged item using our prepaid returns label supplied. Your refund was processed earlier today so please email support@raffaelina.com if you have not received email notification of this (also worth checking your quarantine folder). We note that when placing your order you opted for our Free Standard Shipping 5-10 Working Days and your order was delivered to you in 5 Working Days.
I wasn’t sure
I wasn’t sure, but it’s trustable company, really good stuff originally from Italy 🇮🇹
FORZA
July 28, 2021
Reply from raffaelina.com
Thank you very much for your review we really appreciate it!
I purchased 2 pairs of sun glasses from…
I purchased 2 pairs of sun glasses from Raffaelina.com they arrived in record time, I was kept up to date constantly from the day of purchase up to the day they were arriving and I am delighted with my purchase, they are fab! Will definitely be buying from Raffaelina again!! Thank you!
July 26, 2021
Unprompted review
Reply from raffaelina.com
Thank you very much for your kind review. We're so pleased that you are delighted with your Sunglasses. We look forward to welcoming you back to RAFFAELINA.COM again soon!
Stumbled over them
Stumbled over them
Quick
Quality
Shades look so very nice
Shame about me
BUT at least I can hide my face
And pretend to be A list
Behind my ever so nice shades
So just get some, all the way from Italy
J'adore la Dior
Now pardon me while I take a Selfie
July 9, 2021
Reply from raffaelina.com
Thank you for your creative, kind review, we appreciate it very much :)
Fab sunglasses, great price and fab company!
I am so so sorry, I love my sunglasses very much, thank you! I got my stores mixed up.....oooooops! Great glasses, prompt delivery, perfect thank you! 😊
June 30, 2021
Reply from raffaelina.com
Hello Caroline you purchased Dsquared2 Women's Sunglasses from our store which we hope you are happy with. We think that your review relating to tshirts was meant for some other store that you purchased from. If you could please kindly delete this review we would appreciate it very much. Kind regards.
Took a gamble and it paid off!
So Happy with my Love Moschino trainers. Couldn’t get them here in the U.K.
I was in two minds whether I should order from abroad and this store BUT I’m so happy with the service and especially the product!
May 4, 2021
Reply from raffaelina.com
Thank you so much for leaving us a great review. We’re very happy to hear your pleased with your purchase and look forward to welcoming you back again soon 😊
Great although took the fall 10 days to…
Great although took the fall 10 days to come it did have the Easter bank holiday included so could have taken longer, and when I contacted them to find out how long my boots would be they got back to me straight away. My Moschino sock runners came and I love them.
April 14, 2021
Reply from raffaelina.com
Thank you for taking the time to leave us a great review. Glad to hear you were happy with your purchase and the service provided by Raffaelina.com. We look forward to welcoming you back soon 😊
I did not get to see the bag but I…
I did not get to see the bag but I believe the recipient loves it.
April 9, 2021
Reply from raffaelina.com
Thank you for taking the time to leave us a review. Great choice for a gift! 😊
Genuine company and products with super…
Genuine company and products with super fast delivery. Worth every penny!
March 30, 2021
Reply from raffaelina.com
Thank you very much for your great review, it really is appreciated!
Been waiting nearly 2 weeks for my…
Been waiting nearly 2 weeks for my order which still is not delivered or yet even moved for the past week or so
March 23, 2021
Reply from raffaelina.com
Hello thank you for your review. Customer Support have emailed you in response to your review to point out that your Order was placed on Friday 12 March 2021 and that you selected Free Shipping 5-10 Working Days. FedEx has until Friday 26 March 2021 to deliver to you. We hope that you have received our email?
Delivery was a bit delayed but...
Delivery was a bit delayed but a very nice messenger bag, got enough space for all my belongings now.
March 18, 2021
Reply from raffaelina.com
Thank you for taking the time to leave us a review. Happy to hear you’re pleased with your purchase 😊
Reply from raffaelina.com
Thank you for taking the time to leave us a review. We look forward to welcoming you back soon 😊
The bag was damaged.
The bag was damaged.
Waiting for replacement and still the email with instructions on ow to send back the damaged one.
March 2, 2021
Reply from raffaelina.com
Thank you for your review and your email on Friday 26 February 2021 to advise us that you had received your bag but that it was unfortunately damaged we believe in transit. In line with our reply on Friday a replacement bag has been arranged and was sent out to you along with a tracked shipping email earlier today. A pre-paid shipping label for the return of the damaged bag is due to be emailed to you by our Returns Team imminently. Should you have any further queries please do not hesitate to contact us support@raffaelina.com thank you.
Awesome product and service
Awesome product and service and well worth buying from again
March 1, 2021
Reply from raffaelina.com
Thank you for leaving us a great review. Raffaelina looks forward to welcoming you back again soon 😊
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