I was delighted to win prizes, I choose cash over one of the prizes. I went on the chat to see if I could change back to original prize, Holly is amazing at her job & changed it, received email reques... See more
Company replied
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See what reviewers are saying
I won a Selfridges Easter Egg, but waited a long time for it to arrive. I contacted Raffolux to ask for their help. Their agent Holly, advised they had problems with the delivery company. I have, t... See more
Company replied
A great company and yes you do win. I have had a few wins,the best was a holiday to Iceland. Customer service is great using the chat. They get back to you quickly during working hours.
My problem was sorted out by Holly so quickly. I never have problems usually but when I have it's been sorted out as a matter of urgency. Definitely go on raffolux you won't be disappointed, I promis... See more
Company replied
Company details
- Lottery Vendor
- Gambling Service
- Gaming service Provider
- Lottery Retailer
- Lottery Shop
- Online Lottery Ticket Vendor
Written by the company
At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
www.raffolux.com
Written by the company
- We Love Winners!
- At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
Contact info
Raffolux Ltd, Unit 6, 4 Ravey Street, EC2A 4QP, London, United Kingdom
- 01270906643
- support@raffolux.com
- raffolux.com
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They’re not invasive with their emails…
They’re not invasive with their emails with competition reminders
November 9, 2025
Reply from Raffolux
Hi Diane,
Thanks for your review, we'll pass your feedback over to our team! 💜
- The Raffolux Team
Let you know more when I win!😀😀🙏
Let you know more when I win!😀😀🙏
Because it is only 10p a ticket ( had 5 goes) it is no hardship to play!
Was bit worried about trusting with details, as been scammed before…. But really wanted to join in😀 ( been waiting all my life to win something!!)
So when I win I will be back on here with amazing review😀
Thank you ,
November 10, 2025
Reply from Raffolux
Hey Yvonne,
Thanks for your review and we wish you the best of luck with your entries! 💜
- The Raffolux Team
Thanknyou for my email myself loves…
Thanknyou for my email myself loves your prizes and your quility of prizes they are excellant for the customer the prices are very helpful to the public you can choose how mutch you can put on depending on people's finances it does not bully you to play or trap you it is genuin bargains and lovely prizes .so please keep up the good work for the great British public and your staff also are excellant with customers and customer service manners and knolege thank you Mr c .scott god bless all staff .AMEN .
November 10, 2025
Reply from Raffolux
Hi Christopher,
Thanks so much for your fantastic review. We're so glad to hear that you're enjoying playing with us and supporting some amazing charities at the same time. We'll be sure to pass your kind words on to our team! 💜
- The Raffolux Team
It’s first time I have experienced with…
It’s first time I have experienced with this but it is very good and very easy and helpful
November 10, 2025
Reply from Raffolux
Hey Israr,
Thanks so much for your review! We're glad you found playing so easy to do!
Good luck with your entries! 🍀
- The Raffolux Team
Fingers crossed
This is my first time entering a competition with you my fingers are crossed hopefully being a winner and many more thank you for having me
November 10, 2025
Reply from Raffolux
Hey Rick,
Thanks for your review. We wish you the best of luck with your entries! 🤞
- The Raffolux Team
As for me it was cheaper then most
November 10, 2025
Reply from Raffolux
Hi there,
Thank you so much for your review!
- The Raffolux Team 💜
Reply from Raffolux
Hey Lindsay,
Thank you so much for taking the time to leave your review. It's great to hear you found playing so easy.
Good luck with your tickets! 💜
- The Raffolux Team
Reply from Raffolux
Hey Martyn,
Thanks for your review. We're glad to hear that you found playing so easy.
Best of luck with your entries! 🍀
- The Raffolux Team
Started yesterday, possibilities are endless
Started yesterday, got a prise today, the possible prises are excellent, possibiliries are endless
November 8, 2025
Reply from Raffolux
Hey Eric,
Thanks for your review! Good luck with your entries! 🤞
- The Raffolux Team
I like your prizes to win some are so…
I like your prizes to win some are so cheap to get a ticket
November 7, 2025
Reply from Raffolux
Hey Lorna,
Thank you for taking the time to leave your review. We value all customer feedback, and we'd like to learn more about your experience and your reasons for leaving your rating. You can reach out to us at support@raffolux.com, mentioning this review, and our customer service team will get back to you.
- The Raffolux Team
Real raffles run by real friendly people
Real raffles (I've been playing for a while and have won more than once) and super-helpful staff. When I managed to mess up my prize claim, they responded to my email and fixed it all within 24 hours. Would recommend!
November 6, 2025
Reply from Raffolux
Hey there,
Thanks so much for your review and congratulations on your wins! We'll be sure to pass your feedback along to our team! 💜
- The Raffolux Team
Great site and easy to scroll thru and…
Great site and easy to scroll thru and purchase the tickets too.
November 8, 2025
Reply from Raffolux
Hi there,
Thank you so much for taking the time to leave your review!
Good luck with your tickets! 🤞
- The Raffolux Team
Easy to use paid quickly
November 6, 2025
Reply from Raffolux
Hi David,
Thank you for taking the time to leave your review, congratulations on your win! 🎉
- The Raffolux Team
All very easy to operate well happy…
All very easy to operate well happy with tge slickness
November 5, 2025
Reply from Raffolux
Hey Stewart,
Thank you for your review, good luck with your entries! 🍀
- The Raffolux Team
Very easy to get tickets and easy to…
Very easy to get tickets and easy to pay love this
November 5, 2025
Reply from Raffolux
Hi Samantha,
Thanks for your review, we're glad to hear you found playing so easy!
Good luck with your entries!
- The Raffolux Team 💜
Reply from Raffolux
Hi Daniel,
Thanks for your review and feedback, we're so glad to hear you found playing easy!
Good luck with your entries! 🤞
- The Raffolux Team
thank you very much
November 5, 2025
Reply from Raffolux
Hi there,
Thanks so much for your review!
- The Raffolux Team 💜
Sorry didn't receive 6 digit number by…
Sorry didn't receive 6 digit number by email but did say I'm in draw and my entry numbers many thanks
November 2, 2025
Reply from Raffolux
Hi Arthur,
Thank you for taking the time to leave your review.
Good luck with your tickets! 🤞
Quick and easy to do
November 1, 2025
Reply from Raffolux
Hey Catherine,
Thanks so much for your review. It's great to hear you found playing so quick and easy.
Good luck with your entries! 💜
- The Raffolux Team
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're glad you’re enjoying the quality of our prizes — fingers crossed for a win next time!
Best of luck with your future entries!
– The Raffolux Team
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