I am so very thankful for the RA Fischer Co. It has provided me with great assistance for my mother who is bedridden. The monthly reminder of supply reorder email and text are tremendously helpful.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Once I understood the basics which is that pur wick is not who to contact but only RA Fischer the distributor, all went smoothly and the product arrived when needed, personnel were very helpful and g... See more
Company replied
The last few deliveries have been very good. You’ve notified me on time and delivered fairly fast. I’m happy with the service at this time. Your personnel have been very good about ironing out the p... See more
Company replied
RA Fischer is always easy to work with. The orders are processed very quickly and always delivered overnight with no issues. I’ve worked with multiple supply vendors is my 25+ yrs in the healthcare... See more
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Company details
Written by the company
RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
Contact info
5400 Atlantis Ct., 93021, Moorpark, United States
- (800) 525-3467
- info@rafischer.com
- www.rafischer.com
4.7
Excellent
357 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Awesome thank you 🙏
November 1, 2026
Actually find slightly difficult to…
Actually find slightly difficult to work with. We did not know the process and the information was not really forthcoming
October 31, 2026
Great Customer Service
Customer service is very helpful and over all experience has been good
November 6, 2026
Reply from RA Fischer Co.
Thank you, Diane! We are happy to hear that our team has been helpful & everything has gone smoothly! ☺️
I’m really happy with my decision to…
I’m really happy with my decision to purchase the R.A. Fischer machine. It’s made such a positive difference in my everyday life, and I’m genuinely impressed with the results. Definitely worth the investment, and I’d highly recommend it!
November 5, 2026
Unprompted review
Reply from RA Fischer Co.
Thank you so much, Robert!
We're glad to hear that The Fischer has made such a positive difference in your everyday life. It's wonderful to know you're happy with your results, and we truly appreciate your recommendation! 😊
Service that's helpful
October 26, 2026
Reply from RA Fischer Co.
Thanks, Robert! ☺️ We're happy to hear our team has been helpful!
Reply from RA Fischer Co.
Thanks, Ashlie! It's wonderful to hear that you are feeling more comfortable. We're really happy it's been helpful for you!
I've been very happy with the ease R.A
I've been very happy with the ease R.A. Fischer has made allowing my Healthcare needs to be delivered swiftly each month and billed thru Medicare.
It has helped me Incredibly!
October 25, 2026
Reply from RA Fischer Co.
Thank you, Nancy! We're glad our team has made the monthly supply & Medicare billing process easier for you.
We appreciate your kind words and are happy to be able to help! 😊
Communication
Contacting us before every shipment to verify address and that we continue to use. Helpful.
October 3, 2026
Reply from RA Fischer Co.
Thank you, Dorothy! 😊
We're glad the reminders and confirmation process have been helpful. We appreciate you taking the time to share your experience with us!
Customer service Vs Delivery service
Customer service is Great!
Delivery service is not safe...
October 3, 2026
Reply from RA Fischer Co.
Thank you, Janis! We are glad you've had a great experience with our customer service team but we're concerned to hear about your delivery experience. We'd appreciate the opportunity to learn more about what happened so we can look into your concerns.
I rReceive a quality product every month…
I receive a quality product every month right on time. I don't have to worry about running out.
October 18, 2026
Reply from RA Fischer Co.
Thank you, Elizabeth! We're pleased to hear that you're satisfied with the products and their timely delivery.
We appreciate your kind review! ☺️
Reply from RA Fischer Co.
Thank you, Laura! We're glad the ordering & delivery process has been easy and efficient. 🙂
Reply from RA Fischer Co.
Thanks, Tracy! We're happy to hear you've had great service & an easy time ordering! ☺️
filled out reorder last week and never…
filled out reorder last week and never received wicks we ranout and had to buy off line
October 5, 2026
Reply from RA Fischer Co.
Sarah, we're very sorry your supplies didn't arrive after you submitted your reorder. We understand how frustrating it is to run out and to have to purchase additional supplies yourself. Please contact our team at (800)525-3467 so we can look into what happened & help get this addressed.
If you need DME equipment
If you need DME equipment, Look no further than R.A.Fishcher. Their staff are highly trained professionals who know the Medicare / Medicaid process and codes inside and out. They will keep you notified of the process and your PCP to ensure everything is within their
Guidelines to get the equipment that we so badly need.
They've proven to me to be top DME Supplier on the market. I've tried others and none compared to R.A.Fishcher. The Staff Like Mildred G and Hailey L are the friendliest and most knowledgeable of the process that I've ever encountered. Thanks to you all !!
October 14, 2026
Unprompted review
Reply from RA Fischer Co.
Thank you so much, Linda! We really appreciate your thoughtful review and are glad our team has made navigating the insurance process easier for you.
Mildred & Hailey will be happy to hear your kind words! It means a lot to know their knowledge and support have made such a positive difference in your experience. 😊
Reply from RA Fischer Co.
Thank you, Arlette! We're glad we could get things taken care of for you. We appreciate the five stars! ☺️
The girl couldn’t answer my questions
The girl couldn’t answer my questions. Was very slow. Was on the line for a very long time
October 5, 2026
Reply from RA Fischer Co.
Thank you for your feedback, Mary. We're sorry your call took longer than expected & that you weren't able to get the answers you needed. We appreciate you bringing this to our attention and will use your feedback to help improve our customer service.
Reply from RA Fischer Co.
Thank you for your kind review! 😊 We're glad the process has been easy & convenient for you. We appreciate you taking the time to share your experience!
Very prompt with shipments.
October 5, 2026
Reply from RA Fischer Co.
Thank you, Zetta. We're happy to hear your shipments have been timely! 🙂
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