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Rated 5 out of 5 stars

First of all we were thrilled to hear that Medicare pays for a box of Purewick catheters. Working with RA Fischer is so easy. Every staff member that we have been in contact with is always so happy a... See more

Rated 5 out of 5 stars

The product is great quality and the staff is very helpful/knowledgeable when I've had questions. The refill reminder emails are timely and very user friendly.

Rated 5 out of 5 stars

Navigating the medical world and insurance on behalf of my grandmother has been exhausting to say the least. Thank goodness for the team at RA Fischer for making our RA Fischer a little bit easier. Je... See more

Company replied

Rated 1 out of 5 stars

Mine have not been in a timely manner. I understand that Medicare is new with this program and am expressing a great deal of patience with this matter. They have to have a paper for permission to... See more

Company replied

Company details

  1. #21 of 36 best companies in Medical Equipment Supplier
  2. #8 of 20 best companies in Medical Equipment Manufacturer
  3. #3 of 7 best companies in Physiotherapy Equipment Supplier

Written by the company

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.


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4.5

Excellent

TrustScore 4.5 out of 5

196 reviews

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Rated 2 out of 5 stars

Return and Refund process isn’t great

I purchased the device for underarm sweating and I was very optimistic in the beginning of it all. Everyone was responding to questions quickly (trying to get the sale) being very friendly, etc. The device didn’t work for me but that is no fault to them, everyone is different. But when it was time to return it things got complicated. Emails were all of the sudden taking days to get a response to. And when I would get a response it was not very friendly at all. They obviously ask you to ship it back them and that came out to over $25. Affirm then gave me my initial payment back but only partial of my second payment. They said that they have to keep a portion of it themselves. Then I asked about potential reimbursement for the shipping cost but they couldn’t do that either. That is probably policy but if I were you I would just hope this device works because the refund and return process is rocky. I just feel like I lost a good amount of time and money for something that didn’t work.

February 29, 2024
Unprompted review
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Reply from RA Fischer Co.

Hello Skyy, we're sorry to hear that you feel this way. We checked the history of emails for you, and it looks like the longest gap in a response was 48 hours. You emailed on 2/21 asking to return the device. We replied 2/21 asking if you wanted to walk through the treatment plan first. You replied 2/21. We then replied 2/23 with the return instructions per your request. Since helping you obtain the RX originally, it looks like we have over a dozen emails back and forth. Since we ship to patients for free, the return shipping is covered by patients. It's usually $15, but with insurance, etc could have been $25, that's possible. Since we're located in California, that's usually an easy process. Lastly, please contact Affirm directly for your payment refund. We canceled your order and did not collect any payment. We're sorry that ionto didn't work out for you, and we sincerely wish you luck in finding something that does! Please give us a call if you feel that our reply is unfair and you'd like to discuss your experience further.

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Rated 5 out of 5 stars

LIFE SAVOR, REAL SOLUTION

This machine is a life savor. Worth every penny. I suffered from sweaty hands and feet since I was 13 and has been my biggest insecurity. I was desperate to find a solution- I was even about to do a surgery. I found this machine and my condition improved significantly. It is the best option. There is NO compensatory sweating, it's invasive, and pretty permanent. The fact that I don't have to put any harsh chemicals or foreign things into my body (Aluminum/Botox- the other options), makes me so pleased. Now if I do have any sweating, it's gone much more quickly and is 10x less intense. I use the machine periodically if I have any spurts, but other than that I'm pretty sweat free. I've recommended this to everyone. This is a REAL solution for hyperhidrosis.

March 18, 2024
Unprompted review
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Reply from RA Fischer Co.

Hello Nicole, thank you very much for your thoughtful review. We appreciate you taking the time to share your experience! Although technically I think you meant to say "non-invasive" : ) Otherwise, we're so happy to hear that you're sweat-free, and we hope you have a wonderful week!

Rated 5 out of 5 stars

Before I discovered the RA Fischer…

Before I discovered the RA Fischer machine, hyperhidrosis controlled much of my life, particularly affecting my palms. This condition was more than a mere inconvenience; it was a barrier that hindered my confidence, especially crucial in my field of sales and during important meetings.

I was always looking for an effective solution, and that's when I came across the RA Fischer machine. Skeptical yet hopeful, I decided to try it, and the results were nothing short of miraculous. Just within the first week of using the machine, I noticed significantly reduced sweating. It felt like a veil had been lifted, a barrier broken.

By the end of the first month, my condition was nearly 100% improved. This transformation was not just physical but deeply emotional and psychological. I could shake hands with clients and colleagues without a second thought, engage more freely in discussions, and present my ideas with newfound confidence. The impact on my professional life was profound and immediate.

What amazed me the most was the simplicity and effectiveness of the technology. It's not often that one finds a solution that delivers on its promises so thoroughly. The RA Fischer machine has not only alleviated my physical symptoms but has also instilled in me a greater sense of self-assurance and poise.

Now, I enter every room, every conversation, and every negotiation with a confidence level I never thought possible. The change is not just in my palms—it's in my entire demeanor, how I carry myself, and how I interact with the world. I am deeply grateful for this technology and its incredible difference in my life.

January 11, 2024
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

From all of us at RA Fischer, thank you very much for the time and thought you put into sharing your experience, Ryan. We always tell patients that the physical relief is often secondary to the mental relief, as the systems we put in place often become more stressful over time as we try to manage our sweat. We're so delighted to hear that you're seeing results and feeling better about yourself. What a wonderful way to begin our weekend. We hope you enjoy yours!

Rated 5 out of 5 stars

The treatments make me feel like I…

The treatments make me feel like I don’t have hyperhidrosis at all—truly life-changing. Have been living with hyperhidrosis in my hands and feet my entire life. Hyperhidrosis had affected my life in all aspects--social, educational, and working life. Was stared at like an alien. Would try to minimize any physical contact with others when I sweating. Had to learn all the tools and tricks, like playing my sweat off as condensation from icy drinks. So not only is hyperhidrosis a physical condition, but also brought severe negative emotions. I am glad to say I don't have to do that anymore. It's not a cure-all, but it is the closest thing! I do maintenance every few days and in between those days, I have "normal"/dry hands and feet. If you have hyperhidrosis of the hands and feet, please do yourself a favor and get the Fischer!

January 24, 2024
Unprompted review
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Reply from RA Fischer Co.

Hi Brandon, we really appreciate you sharing your story and we're so glad to hear that our device has made a positive impact on your life. it's easy for patients to feel like they're alone and hyperhidrosis only affects them when there are so many people struggling with the same things as they are. Thank you for encouraging others to find a solution that works for them, too. Have a wonderful rest of your week : )

Rated 5 out of 5 stars

Changed My Life

Superior customer service. Love the hands & feet! I can’t even believe it! Just omg. My hands and feet are just dry, always. I am so thankful. It’s changed my life. Used 5 days a week for 4 weeks now once a week. 15min.

October 2, 2023
Unprompted review
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Reply from RA Fischer Co.

Hi Christina, thank you for taking the time to leave your review. We're so happy to hear that your hands and feet are dry! Congratulations. Have a wonderful rest of your week!

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Rated 5 out of 5 stars

No more embarrassing moments

I have used iontophoresis through another company with good results for about 2 years. However, the RA Fischer Company product as well as their customer service is second to none. The process works and it has changed my life, prior to using iontophoresis I would dread shaking hands and wearing open toe shoes. Once I committed to making the treatment a part of my daily routine for about three/four weeks, all of the dread disappeared. I am currently doing one to two treatments a month for sweat free hands, feet, and under arms.

September 18, 2023
Unprompted review
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Reply from RA Fischer Co.

Hi Shulanda, thank you for sharing that with us! We're so happy to hear that you're seeing prolonged results and that our customer service has exceeded your expectations. We're always here for you! Happy Monday, hope you have a wonderful week now : )

Rated 5 out of 5 stars

Good People

I was recently looking for replacement panels for my ten-year-old Fischer Iontophoresis. I discovered they no longer support my older Iontophoresis, so Dan chatted and worked with me to get the newer model. As I thought about it and used my older machine, my hands stopped sweating, and I realized it was still working well. I let Dan know, and he did not try to pressure me into the new device. He thanked me and wished me luck. When my older machine does need to be replaced, I'll come back and talk with Dan or another representative to get the replacement I need.

August 14, 2023
Unprompted review
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Reply from RA Fischer Co.

Hi Jason, thank you very much for taking the time to share that experience with us. We pride ourselves on the quality of our products and still have some going strong for decades! We're here for you, no matter what. Have a fantastic rest of your week!

Rated 5 out of 5 stars

Always helpful!

Always speedy to answer any questions with reliable information! I’ve had many questions in my iontophoresis usage history and always have them answered.

September 7, 2023
Unprompted review
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Reply from RA Fischer Co.

Thank you for your review. Glad to hear it! Have a great weekend : )

Rated 5 out of 5 stars

Lisa is the best

Lisa is the best! Tremendous help throughout the process. The unit is great!

August 21, 2023
Unprompted review
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Reply from RA Fischer Co.

Hi Jack, so glad to hear that! We'll pass your review onto Lisa, too. I'm sure she'll appreciate the recognition. Have a great week, and thank you : )

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Rated 5 out of 5 stars

Best iontophoresis on the market

Ra Fischer's iontophoresis device has provided me with remarkable results, nearly eradicating my hyperhidrosis. Thanks to the machine, my excessive sweating is now almost non-existent. In addition to offering an excellent product, Ra Fischer consistently delivers exceptional customer service. I have always received prompt assistance with my inquiries. Having tried several iontophoresis solutions available on the market, I can confidently say that Ra Fischer's device stands out as the best. I wholeheartedly recommend Ra Fischer for iontophoresis solutions.

August 17, 2023
Unprompted review
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Reply from RA Fischer Co.

Hi Johan, thank you very much for taking the time to share that, we appreciate your review! So happy to hear that you've seen success with our Fischer. We'll also pass your kind words along to our team of Treatment Specialists. Happy Friday, have a great weekend!

Rated 5 out of 5 stars

It works, stop waiting

Awesome experience. I have suffered w dripping hand sweat for thirty years, tried Botox, pills, creams to no avail. This machine has reduced my sweating by 90% within 2 weeks. I am able to confidently shake hands for the first time in my life. Delia was great to work with, very clear directions and good followup.

July 6, 2023
Unprompted review
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Reply from RA Fischer Co.

Hi Sarah, so happy to hear that our Fischer is working for you! Thank you for taking the time to share your experience working with Delia, too. A lot of patients we work with go through the other treatment options and begin to get frustrated, then lose hope. You should be proud for not giving up after 30-years! Cheers to the rest of your days being sweat-free : )

Rated 5 out of 5 stars

Kind courteous

Kind courteous, delivered when needed, excellent service.

June 8, 2023
Unprompted review
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Reply from RA Fischer Co.

Thank you, Javier, appreciate your review and hope you have a wonderful weekend.

Rated 5 out of 5 stars

This machine has changed my life

This machine has changed my life! After trying so many different remedies for hyper-hydrosis over the years, with nothing working, I was very skeptical. But this feels like a miracle machine. My palm and feet sweat have gone down 90% and my life has been forever changed. I am so thankful.

May 30, 2023
Unprompted review
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Reply from RA Fischer Co.

Hello Nora, thank you very much for taking the time to share that! You are right, a lot of patients start to lose hope when other prescription options keep failing. We're so glad that you gave us a chance and that the device has had a positive impact on your quality of life. After all, you deserve it! : )

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Rated 5 out of 5 stars

Delia was awesome to work with

Delia was awesome to work with. She made the process as simple as could be to get me the medical device I needed.

February 1, 2023
Unprompted review
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Reply from RA Fischer Co.

Hi Brian, thank you for your review! We'll let Delia know that you said hi. So glad to hear that she was able to make the process easy for you : )

Rated 5 out of 5 stars

RA Fisher company has been absolutely AMAZING

RA Fisher company has been absolutely fabulous to work with! Our daughter suffered from hyperhidrosis and we tried many different treatments, but none of them seemed to work. Since she started using the iontophoresis machine we have noticed significant improvements. Our daughter is no longer self-conscious about her hands and her confidence has improved greatly! RA Fischer Customer service (Delia Hamm) is top notch and she was always willing to help out while getting started, as well as always available to answer questions during the treatment. They also went above and beyond in helping us getting the machine through our insurance company! A++++ company and staff!!!!

Sincerely,
McClure Family

March 13, 2023
Unprompted review
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Reply from RA Fischer Co.

Wow, thank you so much for sharing your story, McClure Family! We'll pass your kind words onto Delia. Most importantly, so glad to hear that your daughter is seeing results! We know how difficult this condition can be on younger people. Success stories like this are why we love what we do here. Have a great week!

Rated 5 out of 5 stars

Great customer experience with Delia!

Delia was very prompt in reaching out to me and keeping me up to date with the ordering process and instructions. I really appreciated how diligent she was in following-up and was able to give me a prompt timeline of when my device was going to be delivered, which was quite fast!

February 28, 2023
Unprompted review
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Reply from RA Fischer Co.

Hi, thank you very much for sharing your experience! We'll pass your kind words onto Delia to let her know she was appreciated. Have a great rest of your week : )

Rated 4 out of 5 stars

Effective and a Life Changer for my Daughter

Despite a LONG journey trying to get reimbursement from insurance, the effort finally paid off. Aetna covered the equipment in full. My 17 year old has suffered tremendously from hyperhidrosis on her feet and hands. The equipment has been a lifesaver and we've had tremendous success. Only 4 stars as it took constant calls to RA Fischer for updates on the insurance claim over a 4 month period. Would have liked more proactive updates on their part, but it worked out in the end. And for that we are grateful.

September 24, 2022
Unprompted review
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Reply from RA Fischer Co.

Hi Stacey, thanks for taking the time to share your experience! Yes, insurance companies can certainly drag out the process sometimes. Our Treatment Specialists always call with updates when we have them, but you are right, sometimes those updates from the insurance side are few and far between. We'll work to be more proactive next time. So glad to hear the device is working for you though! Please reach out if there's anything else we can help with : )

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Rated 5 out of 5 stars

Excellent experience with RA Fischer

Great experience with RA Fischer. I wanted to try out an iontophoresis machine. I filled out the form and Lisa reached out. She helped me with everything from getting the machine to helping me get it to work for the first few months. My sweating was worse for awhile and got better. I didn’t see the results I wanted until 3 months in. But Lisa helped a lot throughout the time. Finally, I now have the results I want and it’s truly life changing.

January 6, 2023
Unprompted review
RA Fischer Co. logo

Reply from RA Fischer Co.

Hi Patrick, so happy to hear that! For some patients, you're right, it can take time to figure out the right combination of settings, sessions, etc. to achieve the level of dryness you want. That's why our Treatment Specialists like Lisa are here for you every step of the way. I'll let her know you gave her a shoutout! Have a very Happy New Year : )

Rated 5 out of 5 stars

Delia Hamm… I can’t tell you enough…

Delia Hamm… I can’t tell you enough good things about her or the Iontophoresis RA Fischer Machine. A little history, I used to sweat profusely. My underarms were always nasty. I could scrub them real good. Get out of the shower and then immediately start sweating. It was a bad feeling knowing I couldn’t control it. The worse part? My Daughter is blessed with my issue. I didn’t want her going through school and being made fun of. I was very very self conscious. I wouldn’t raise my arms in church or at sporting events. My wife would even tell me “YOU STINK.” It started to have a toll on my self esteem. My family DR. Prescribed these pads that were saturated in a medicine and THEY WORKED! but a week later, I’m out to eat with my family and I couldn’t read the menu. My vision was blurry. I contacted my Dr and she said that’s a side effect. So I started researching online of what helps. I stumbled upon RA Fischer. I wanted more info. Delia Hamm answered all my questions. She checked my insurance to see if covered the Machine. Well that was a fiasco, not on Delia’s part my Dr. had no idea what the Fischer was or anything. The response from her was, “I’m gonna have to research this some more.” Well a few more months pass and I’m livid and wet and stinky I get hopeless. I told Delia Hamm everything that was holding me back.. get this She referred me to a Dr that hooked me up! And if your worried about financing, they have that to. Best thing in the world. I have armpits and feet that are dry. I could hide the feet better being drenched than my armpits. I was skeptical at first. Like ok this is a scam but hey what do I have to loose right? Delia walked me through it step by step. First every other day treatment now once weekly. Give it a try. I’m not guaranteeing that it will work for you. Everyone is different. I can guarantee that if you have tried everything else and it failed, try the RA Fischer. Iontophoresis If you stick with it consistency is key. It WILL work. You will be dry. Best part no oils or medicine. It uses state of the art tap water yup that’s right! Plain ole tap water and a very sophisticated control center. Easy to read display. It’s gentle it works, take if from someone who always looked like their underarms just lost in a super soaker contest. Try it today you deserve it. Please note… this review date of experience is for the 5th. I have been a happy dry customer since around October.

December 5, 2022
Unprompted review
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Reply from RA Fischer Co.

Hi Bradley, thank you so much for taking the time to share your experience. It's not easy to talk about sweating so we really appreciate the effort you put into this review. Hopefully it helps other patients out there see that they are not alone and inspires them to not give up until they've found a solution that works for them!

Rated 5 out of 5 stars

Life changer

I've had severe hyperhidrosis since i was a child, I've tried everything to help with my hyperhidrosis...botox, pills, creams, which all failed. This device is a life changer, my hands and feet were dry after less then 2 weeks. It's an easy to use device and it's not painful. My life has changed because of this device, I'm a customer for life! I'm so glad i found RA Fischer.

July 11, 2022
Unprompted review
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Reply from RA Fischer Co.

So glad to hear it, Desiree! Thank you for your kind words. We're just happy that you've finally found a solution that works for you. Have a great week, and let us know if there's anything we can do for you : )

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