raidboxes® Reviews 

62
TrustScore 4.5 out of 5

4.4

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Company details

  1. Web Hosting Company
  2. Design Agency
  3. e-Commerce Agency
  4. Software Company
  5. Software Vendor
  6. Web designer

Written by the company

✨ WordPress Hosting, auf das du dich verlassen kannst! Unsere intuitiven WordPress Features, unser erstklassiger Support und unsere blitzschnellen Server helfen WordPress Profis, sich auf ihr Geschäft zu konzentrieren und ihre Projekte effizienter zu verwalten. 🚀 Wie auch immer dein WordPress Projekt aussehen mag, bei Raidboxes kannst du dich ganz auf dein Geschäft und deine Kreativität konzentrieren, während wir uns um den Rest kümmern. Mehr als 1.000 Agenturen, Webdesigner:innen, WooCommerce Shops und WordPress Profis lieben bereits unsere zahlreichen 1-Klick-Tools und Funktionen wie Staging, SSL, automatische Backups und Updates sowie blitzschnelle Performance.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

62 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(62)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Great hosting, support, and performance

Not the cheapest, but performance, service and support are great. We transferred 15 Wordpress websites to Raidboxes, more to come.

June 2, 2026
Unprompted review
raidboxes® logo

Reply from raidboxes®

Thank you so much for your feedback, Maximilian. 😊 Great to hear that you are happy with us. If you ever need any assistance, never hesitate to contact us. Your Raidboxes Team 💙

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Rated 5 out of 5 stars

Excellent hosting and outstanding migration support

I moved one of my client websites to Raidboxes about six months ago, and I have honestly been very impressed ever since. I really like the overall handling of the platform and the way the boxes are structured — it feels clear, professional, and easy to manage.

I recently migrated another website to Raidboxes, which is now the second site I host there. This particular website was quite large, and I was not able to transfer it successfully with the usual methods on my own. The Raidboxes migration service handled it perfectly. The process was smooth, professional, and handled very well from start to finish.

From my experience so far, Raidboxes combines a very user-friendly setup with reliable support and excellent service. I can definitely recommend them.

April 15, 2026
Unprompted review
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Reply from raidboxes®

Thank you very much for your nice feedback, David! 😊 We are glad to hear that you are happy with our service and support. We will do our best to make sure it stays that way. Your Raidboxes Team 💙

Rated 5 out of 5 stars

Super fast and kind support

Super fast and kind support - thank you!

March 25, 2026
Unprompted review
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Reply from raidboxes®

Vielen Dank für deine lieben Worte, liebe Ewe! Es freut uns sehr, dass du unseren schnellen und hilfsbereiten Support so schätzt. Wir sind jederzeit gerne für dich da.
Dein Raidboxes Team 💙

Rated 5 out of 5 stars

The best!

Always – ALWAYS – excellent and quick service.

March 10, 2026
Unprompted review
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Reply from raidboxes®

Lieber Patrick, vielen Dank für dein tolles Feedback und dein Vertrauen! Genau das ist unser Anspruch. Dein Raidboxes Team

Rated 1 out of 5 stars

NOT IMPRESSED AND WILL NOT RECOMMEND TO…

NOT IMPRESSED AND WILL NOT RECOMMEND TO MY CLIENT! We were looking for a new host for 2 high traffic sites. I signed up for their demo, so I could check to see the performance. PROBLEMS: 1. ZERO SUPPORT FROM THEM, CANNOT CONTACT THEM, EMAIL …More

August 8, 2025
Unprompted review
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Reply from raidboxes®

Hi Adrian! Thank you for your honest feedback. We are really sorry to hear that you had a disappointing experience with our service. We usually stand for giving creatives like you more freedom by providing the fastest and most reliable solution.

1) Our support team responds within 5–10 minutes in our chat (available 8:00–22:00 daily, even on weekends and public holiday) via the blue bubble on our website or dashboard. Otherwise, you can send us an email to support@raidboxes.de – you always get a quick reply there.
2) For Security reasons there is a password protection on our demo boxes. As soon as you have activated the box with a contract, you can remove this password protection through our dashboard. You find this option right on the box overview: If you want to log in into the backend of your side, you will first have to enter the login details from the password protection, to get over to the login page.
3) We can adjust your plan ressources within our support or its easily possible to clone your webiste project into another plan.

If you have any other questions or some technical issues, you can always reach out to us directly through the chat on our homepage.

We truly appreciate your understanding and would like to make it up to you with a credit note. We would be very happy if we could take the time to work through the whole thing again to find out how we can support you.

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Rated 5 out of 5 stars

Thats it...If you need hoster...

Thats it...If you need hoster.... Do It... If you need a friendly customer service... Do It. To be honest i was cheating on you (OVH "worst")... 4 weeks. I am back...

March 1, 2023
Unprompted review
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Reply from raidboxes®

Hi Ferenc, thanks for your great feedback. You're back, so you're forgiven! ;) Cheers

Rated 5 out of 5 stars

One of, if not, THE best German Wordpress Host

I have been a happy customer for many years and the service you get there is bar none. The prices may be a little bit higher when compared to other hosts, but the difference in value is still night and day! I recommend Raidboxes to all my clients and use it for all of my personal WP Projects.

Having been the main contact for a large agency and now for just myself, I am amazed that they can give everyone such a amazing level of support.

October 26, 2022
Unprompted review
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Reply from raidboxes®

Hey Mark, thank you very much for your great feedback! We appreciate it.

Rated 5 out of 5 stars

Pro-active customer service 👍

Great experience, best customer service experience ever, especially when the person helping me was pro-active and before I realised the next step in the process could prove to be challenging for me, he was already on it, and 'solved' it for me before it became a problem. And that all in a chat. Big applause!

May 13, 2022
Unprompted review
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Reply from raidboxes®

Thank you very much Nicolette!

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Rated 5 out of 5 stars

These guys are amazing

These guys are amazing, super fast TTFB and pricing is very affordable, people are very friendly and support quality is top! I just wish there was more functionality for my images, currently I use a separate tool cloudimage for the optimisation and it would be great to have those features available at Raidboxes directly as well. Apart from that, Raidboxes is probably the best WP hoster out there! Recommended!

April 9, 2020
Unprompted review
Rated 5 out of 5 stars

Fast, honest, reliable.

This hosting company turned my fast-loading shop into a rocket on full speed.
I've reduced my big woocommerce frontpage pageload from 1,6s to 0,4s. Increadible.

Their support is excellent and what I love most about them is their honesty and insight:
With the help of their support I was able to delete 9 of my 22 plugins, because they offer so many things out of the box (fun fact: every site with them is called a 'box'). E.g. caching, redirects, login protection, security and more.
They usually take less than 10 minutes to respond to my enquiries and I had many.

I'm really happy.

October 12, 2019
Unprompted review
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