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Pluses and Minuses . . .
The product itself is great -- color is vibrant and goes in and washes out with ease.
HOWEVER, I ordered in March but the product didn't arrive until SEPTEMBER--after numerous attempts to contact customer service and very little honest response back. So go ahead and purchase this . . . as long as you're not in a hurry to receive it.
Works exactly as advertised
This is ridiculous.
Been about a month and a half. Still no product. Found something better and healthier at Ulta. I just want my money back.
Product is great
Never received my order
I paid for early shipping and never received my products. Very disappointed!!!
Never received my products
Never received my products nor a response from customer service.
Excellent job
great stuff
took a while to get my order through very excited, thank you rainbobeauty ;)
Takes forever to ship
I have been waiting for over 3 weeks for my package and they still have yet to even create the shipping label. The website lies and promises 2-5 business days. DO NOT ORDER IF YOU WANT IT FAST GO ELSEWHERE
Feedback on Gold Color Wax
Feedback on Gold Color Wax
Personally, I think that the color doesn't work well on thicker textures. When you are trying to blend it into the hair, it gets on the skin pretty well, and because water removes all of it it looks kinda messy.
It looked good on my brother's beard though so I'd give it 4 stars.
Beautiful color easy to use
Beautiful color easy to use and easy to wash out. I highly recommend!
I didn’t receive my order at all.
My package was post marked in 7/6 and…
My package was post marked in 7/6 and as of 7/20 I still had not received it. I contacted customer service and got zero response. This company is a joke and I wasted my money.
Arrived fast
Arrived fast! After seeing the results on YouTube(and my own sister) I can't wait to try it out myself!
Great and love it so much!!!❤️🥰
I purchased two items from you on July…
I purchased two items from you on July 3rd, for my daughters birthday. I also paid for express shipping. I have been reaching out to you since July 10th, via email, facebook, and Instagram. I even downloaded an app called shop to check for updates/shipping. I asked you how long the shipping process was on a post on Instagram and, you responded the very next day and said “2-5 days”. Which is false advertisement! It’s also another woman who said she purchased from you in May and, still hasn’t received her product. I’ve also seen in the comments on Instagram that you are using other peoples pictures that didn’t purchase from you. This is completely ridiculous and I’m disgusted. Can you send me my full refund.
No received order.
I have messaged customer service about 3 times and I have still not received my order. The shipping has said pre-shipment for almost a month! I places this order on June 20th and it is now July 11th with no proper update. I am beyond frustrated and while I understand the circumstances that are going on right now with COVID-19 and other factors I just don’t understand why I cannot get a proper update about something that I ordered and paid for weeks ago.
Poor communication
I paid for expedited shipping I haven’t received my package in that time frame I asked to be refunded for paying the extra cost for that shipping and they never responded. Poor communication and poor customer service
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