My order was fulfilled quickly, and communication was both excellent and courteous. No issues with the required import fees coming into the U.S. The shipment was received quickly, well-packed, and a... See more
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Review summary
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Reviews shaping this summary
Many great items on offer from Rainbow railways, a google search on oo tankers lead my partner to a picture of wagon that was very different from most on offer. Finding out it was exclusive to Rai... See more
Company replied
Excellent service. Went to model show at NEC on the Saturday, saw their stand and asked if they had a wheel cleaner. They did not have one at the exhibition but the friendly staff member, Colin, orde... See more
Company replied
The guys at Rainbow 🌈 Railways certainly know there stuff, nothing is to much hassle for them . There pleased to help in any way they can , want advise ask them anything and they will help and advi... See more
Company details
Written by the company
Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.
Contact info
Unit 24 Little Mill Business Park, EH49 7DA, Linlithgow , United Kingdom
- 01506 237099
- Sales@rainbowrailways.co.uk
- rainbowrailways.co.uk
4.9
Excellent
350 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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very fast and reliable
November 26, 2025
Reply from Rainbow Railways
Thank you for the kind words! We really appreciate it. We always aim to be as fast and reliable as possible, and it’s wonderful to hear that reflected in your experience.
If there’s ever anything else we can help with, just let us know.
Team Rainbow 🌈
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Dealings with Rainbow Railways
Over the years I have purchased 16 yes 16 of their locomotive resprays. A tidy cost I would add. When I discovered a lighting bracket was not reinstalled I communicated with them. No response. Then two weeks ago at a show I expended £368 and there was a problem with a loco. Left a message on their answer machine and no return call.
November 15, 2025
Unprompted review
Reply from Rainbow Railways
Thank you for getting in touch and for your continued support over the years — we genuinely appreciate it.
I’m sorry to hear about the difficulties you’ve experienced. I just wanted to clarify that we don’t have an answering machine, so we’re not sure which number you may have called or where the message may have gone. We currently have two people on the phones as required, and we do always return any missed calls.
If you ever can’t get through by phone, please do email us as well — it’s the quickest way to ensure we can look into any issues promptly. Sales@rainbowrailways.co.uk
Regarding the lighting bracket and the recent locomotive problem, we’d be happy to resolve for you. Please email us the details when you can, and we’ll sort this out right away.
Thanks again for letting us know, and we look forward to getting everything put right for you.
Kind regards
Colin
Reply from Rainbow Railways
Thank you for your review! We’re really glad to hear you were happy with the service and fast delivery, and that everything arrived just as described. We appreciate you choosing us and hope to serve you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
Fast delivery and good packaging
Fast delivery and good packaging. The item arrived in perfect condition.
October 28, 2025
Reply from Rainbow Railways
Thank you for taking the time to leave a review. We’re pleased to hear your order arrived quickly, well-packaged, and in perfect condition. We hope to serve you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
I think the guys are great .
I think the guys are great .
Sent the loco as I instructed.
November 3, 2025
Reply from Rainbow Railways
Thank you for your kind review! We’re really pleased to hear everything was sent exactly as you instructed. It’s great to know you had a smooth experience with us.
We appreciate your support and look forward to helping you again!
Team Rainbow 🚂🌈🌈🌈🌈
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Always had good service from the chaps…
Always had good service from the chaps at Rainbow Railways. Always well packaged and much care taken with everyone’s purchased. I wish they were closer as I live in Leeds, Yorkshire.
Well done chaps and my three pre-order Cavalex class 47’s are with you 🙏
October 27, 2025
Reply from Rainbow Railways
Thank you for such a warm and thoughtful review! We’re really pleased to hear you’ve always had good service from us and that our packaging and care meet your expectations. It means a lot to know you trust us with your pre-order Cavalex Class 47s.
We’re always here to help wherever you are. Thank you again for your continued support
Team Rainbow 🚂🌈🌈🌈🌈
Easy to use website and simple to…
Easy to use website and simple to order.
Delivery also very swift
November 4, 2025
Reply from Rainbow Railways
Thank you for your great review! We’re really pleased to hear you found the website easy to use, the ordering process simple, and the delivery nice and swift. We appreciate you choosing us and hope to serve you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
Very fast international delivery
Very fast international delivery, option for DHL Express which is more hassle free. Beautiful model loco :)
November 4, 2025
Reply from Rainbow Railways
Thank you for your fantastic review! We’re delighted to hear your international delivery was very fast and that the DHL Express option made things easier for you. Even better to know you’re happy with your model - enjoy! 😊
Team Rainbow 🚂🌈🌈🌈🌈
Speed of dealing with orders is always…
Speed of dealing with orders is always fantastic. Items always packed well and communication always impeccable
November 3, 2025
Reply from Rainbow Railways
Thank you so much for your wonderful feedback! We’re really pleased to hear you’ve consistently experienced fast order processing, careful packing, and great communication from us. It means a lot to know our efforts are appreciated.
Looking forward to serving you again soon!
Team Rainbow 🚂🌈🌈🌈🌈
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Good advice and service from Rainbow Railways
Called with a few questions about decoders and stay
alives .Rainbow Railways staff member was both pleasant and helpful.Received my purchases within 24 hours which was excellent service.Will definitely
use this shop in future.
October 31, 2025
Reply from Rainbow Railways
Thank you so much for your kind words! We're really glad to hear that our team could help with your decoder and stay-alive questions, and that your order arrived quickly. Providing friendly, knowledgeable service is what we aim for every time. We truly appreciate your support and look forward to helping you again soon!
– Team Rainbow 🌈🌈
11/10, would order from Rainbow again
Rainbow were fantastic. I ordered a set of custom transfers direct from them and within 4 days they were already with me. Could not fault their service and will be buying from them again.
October 30, 2025
Reply from Rainbow Railways
Wow — thank you for the amazing 11/10 review! We’re thrilled to hear your custom transfers arrived so quickly and that you were happy with our service. It means a lot to know you’d order from us again.
– Team Rainbow 🌈🌈
Reply from Rainbow Railways
Thank you for your kind feedback! We’re really pleased to hear your order arrived quickly and that you were happy with the price. We appreciate your support and hope to serve you again soon!
– Team Rainbow 🌈🌈
Reply from Rainbow Railways
Thank you for your kind words! We’re delighted to hear you’re happy with your model — enjoy running it, and we hope to serve you again soon.
– Team Rainbow 🌈🌈
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First class service…again!
Super service from Mark as always. Fast delivery. Very well packaged. Great stuff!
October 27, 2025
Reply from Rainbow Railways
Thank you so much for your lovely feedback! We’re really pleased to hear you’ve had another great experience with us — Mark will be thrilled to know his service was appreciated. Thanks again for your continued support!
Team Rainbow 🌈🌈
Good experience
When visiting your shop for the first time I found your member of staff professional.
When looking on your website at home I found some coaches which I had been looking for some time ago so I ordered them.
Delivery was good and quick
October 27, 2025
Reply from Rainbow Railways
Thank you so much for taking the time to leave such lovely feedback! We’re delighted to hear your first visit to our shop was a positive one and that you found the coaches you’d been looking for. Great to know your order arrived quickly too! We really appreciate your support and hope to see you again soon.
Team Rainbow 🌈🌈
Great service as ever
Great service as ever, thank you. Timely, efficient and no fuss.
October 27, 2025
Reply from Rainbow Railways
Thank you for your kind review! We’re really pleased to hear you were happy with our service, delivery, and prices. Your support means a lot to us!
– Team Rainbow 🌈🌈
Reply from Rainbow Railways
Thank you! We’re glad your order arrived so quickly — we appreciate your support and hope to serve you again soon.
– Team Rainbow 🌈🌈
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Reply from Rainbow Railways
Thank you! We really appreciate your recommendation and are glad you were happy with our service.
Team Rainbow 🌈🌈
If your looking for models come to rainbow railways
I was able to pre order a couple of scottish bus sets from rainbow railways first time I've bought anything from them as I hadn't heard of them . So really just waiting for the models to come into stock .
October 5, 2025
Reply from Rainbow Railways
Thank you for choosing us for your first order! We’re glad you found the Scottish bus sets you were looking for. Your pre-order is safely in our system, and we’ll keep you updated as soon as the models arrive.
Team Rainbow 🌈
Couldn’tfirst class serbice ask for a more efficient…
Couldn’t ask for a more efficient service
October 2, 2025
Reply from Rainbow Railways
Thank you! We’re delighted to hear you were pleased with our service — that means a lot to us.
Team Rainbow 🌈🌈
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