My order was fulfilled quickly, and communication was both excellent and courteous. No issues with the required import fees coming into the U.S. The shipment was received quickly, well-packed, and a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The guys at Rainbow 🌈 Railways certainly know there stuff, nothing is to much hassle for them . There pleased to help in any way they can , want advise ask them anything and they will help and advi... See more
Many great items on offer from Rainbow railways, a google search on oo tankers lead my partner to a picture of wagon that was very different from most on offer. Finding out it was exclusive to Rai... See more
Company replied
Excellent service. Went to model show at NEC on the Saturday, saw their stand and asked if they had a wheel cleaner. They did not have one at the exhibition but the friendly staff member, Colin, orde... See more
Company replied
Company details
Written by the company
Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.
Contact info
Unit 24 Little Mill Business Park, EH49 7DA, Linlithgow , United Kingdom
- 01506 237099
- Sales@rainbowrailways.co.uk
- rainbowrailways.co.uk
4.9
Excellent
342 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good price and rapid delivery
February 27, 2026
Reply from Rainbow Railways
Thanks for the great feedback! Glad you were happy with the price and the speedy delivery.
Team Rainbow 🌈
Advertisement
Reply from Rainbow Railways
Thanks for the great review! Delighted it arrived quickly and safely packaged. 📦
Team Rainbow 🌈
Reply from Rainbow Railways
Thanks for the brilliant review! Great communication and fast delivery is exactly what we aim for.
Team Rainbow 🌈
Fantastic experience
Fantastic experience, items ordered at 2pm, delivered before 11am next day!
Many thanks.
February 25, 2026
Reply from Rainbow Railways
That’s what we like to hear — ordered one day, running on the layout the next! 🚂
Team Rainbow 🌈
Recommended retailer, fast becomng my favourite online
Impressively quick delivery from Scotlamd to me on the south coast. Securely packaged and well proced.
February 26, 2026
Reply from Rainbow Railways
Thanks for the lovely review! We’re delighted to be fast becoming your favourite — and glad the parcel made the journey from Scotland safely and quickly.
Team Rainbow 🌈
Advertisement
First class !
Superb customer service,the item i purchased had a manufacturer’s fault,rainbow railways offered to correct fault and did a superb job of carrying out the alteration in order for the item to fit the building i purchased,fantastic service thank you
February 26, 2026
Reply from Rainbow Railways
Thanks for the fantastic review! We’re really pleased we could sort the issue and get everything perfect. Enjoy 🚂
Team Rainbow 🌈
I ordered a Marklin lococmotive
I ordered a Marklin model which was unavailable in the UK. It took nearly 3 months but Rainbow managed to obtain it for me at a significantly discounted price. I have the loco now. It is superb in every respect and worth the wait.
February 25, 2026
Reply from Rainbow Railways
Thanks for the great review! We’re really glad we could track the Märklin loco down for you — sometimes the best models are worth the wait. Enjoy running it! 🚂
Team Rainbow 🌈
Excellent service
As usual, these guys went out of their way to help me achieve what I envisioned for my loco. They are always happy to help and that is why I keep returning to them.
February 25, 2026
Reply from Rainbow Railways
Thanks for the wonderful review! We’re always happy to help bring your loco ideas to life, and it means a lot that you keep coming back to us.
Team Rainbow 🌈
Great Service
The model arrived broken (most likely a fault of the manufacturers)
Once we got in touch they offered us a replacement model immediately and even did checks on it to make sure it was okay as well as running it in.
Great staff and great service.
January 27, 2026
Reply from Rainbow Railways
Thanks for the great review! Sorry the first model arrived with a fault, but we’re really glad we could get a checked and run-in replacement out to you quickly. That’s exactly the service we aim for.
Team Rainbow 🌈
Advertisement
Branchline 38-954A BR 12T Palvan 'Johnnie Walker Whisky' Green - OO Gauge
Great model of the Johnnie Walker PALVAN, goes really well with our 'OO' Gauge layout. Ordering was simple and we were kept up to date re the order form the start. Huge thanks to the Rainbow Railway team.
January 31, 2026
Unprompted review
Reply from Rainbow Railways
Thanks for the great review! The Johnnie Walker van is a lovely wagon and we’re delighted it fits in so well on your OO gauge layout. Glad the ordering and updates kept everything on track.
Team Rainbow 🌈
Their customer service is excellent and…
Their customer service is excellent and they go above a beyond to make sure their customers are 100% happy. Excellent 5* service all round
February 4, 2026
Unprompted review
Reply from Rainbow Railways
Thank you for the fantastic review! We always aim to go the extra mile to keep our customers happy, so it’s great to hear that came across.
Team Rainbow 🌈
just great service
Ordered a Maritime 66, delivered in Australia in under a week, great job team
January 30, 2026
Reply from Rainbow Railways
We’re delighted to hear your Maritime Class 66 made it all the way to Australia in under a week — that’s some serious mileage! It’s great to know it arrived safely and that you’re happy with the service.
We really appreciate you choosing Rainbow Railways from the other side of the world, and we hope the 66 is now earning its keep on the layout!
Team Rainbow 🚂🌈
Excellent fast delivery
Excellent fast delivery, items were wrapped with care, and prices were great too, which i why i keep coming back for more orders, keep up the great work. :)
January 29, 2026
Reply from Rainbow Railways
Thanks for the fantastic feedback! We’re really pleased the order arrived quickly, safely packed, and at a great price. We truly appreciate your continued support.
Team Rainbow 🌈
Advertisement
From ordering to delivery was hassle…
From ordering to delivery was hassle free and item arrived quickly. Would use and recommend again.
January 29, 2026
Excellent Service at Rainbow Models
Excellent service and the Guys were extremely helpful and friendly.
January 31, 2026
Best value prices on items
January 28, 2026
Very well packaged,on time kept up to…
Very well packaged,on time kept up to date with progress of order
First rate seller Will buy from rainbow railways again
Thanks
January 27, 2026
Advertisement
Brilliant service
Brilliant service, very quick, excellent price for the OO gauge wagons we bought
February 2, 2026
Revolution class 66 maritime
Fast dispatch, well packaged, excellent product excellent service
January 28, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.