rainbowsocks.com Reviews 169

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Such great quality novelty socks for an amazing price too! highly recommend as a gift for anyone who wears socks!

Company replied

Rated 5 out of 5 stars

Great experience overall. Selection, order process, and free shipping is excellent. Products received well packaged and good in condition. Non-binding socks are best on the market; I’ve tried many and... See more

Rated 3 out of 5 stars

Delivery is good but when something needs to be returned their being able to get it out of Polands Customs in order for you to get your refund it is atrocious. They expect me to take responsibility fo... See more

Company replied

Rated 5 out of 5 stars

The bamboo socks are rather thin, which could be bad or good depending on what you want. The seams are small so it's good for people who are sensitive about that. The material is also more slippery th... See more

Company replied

Company details

  1. Clothing Supplier

Written by the company

Classic cotton socks, unusual socks gift and quality specialist socks, Rainbow Socks® offers everything just for you to meet all your everyday wishes.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

169 reviews

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Rated 1 out of 5 stars

Product sadly did not arrive.

Ordered product on 15th November. Product sadly did not arrive, have tried to reach out to the company but no further tracking information arrived.
it was a Christmas present but now do not think it will arrive in time.

December 3, 2022
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Reply from rainbowsocks.com

Hi Sophie,
We are very sorry for the fact that your package did not reach you as expected. We have been in contact with the couriers, and they assured us that the delivery would be made to your address. Unfortunately, we have limited control over the couriers and postal services.

We have initiated a refund for your order.

If there's anything else we can assist you with or if you have any further questions, please don't hesitate to contact us.

Best regards,
Rainbow Socks Team

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Rated 3 out of 5 stars

Still waiting delivery...

Order placed 11th, now it's 28th and still waiting for it to be delivered. Used live chat for advice on when it would arrive. No answer. Won't use again and recommend others are cautious (made and sent from Poland for reference).
Edit: although not received, was contacted and situation was remediated.

November 11, 2022
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Reply from rainbowsocks.com

Hi, we are very sorry that you have not received your order yet. According to the information from the courier, your order is still on its way. We will make sure that you receive your order and we will contact you shortly. Once again, we are very sorry for the delay.

Best regards,
Rainbow Socks Team

Rated 4 out of 5 stars

Socks as Christmas gift

I ordered the socks as Christmas gift, so I couldn't verify the quality or how comfortable they are, but they look very nice. The shipment tracking was a bit unusual, but everything arrived in good condition.

November 24, 2022
Rated 5 out of 5 stars

Great experience overall

Great experience overall. Selection, order process, and free shipping is excellent. Products received well packaged and good in condition. Non-binding socks are best on the market; I’ve tried many and will continue to purchase this type. A wider sock in other styles for people with large ankles/calves would be a great option. Foot size is one measure, width of foot, ankles, and calves should be considered as an added option for other sock types.

October 10, 2022
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Rated 1 out of 5 stars

The socks were far too thin

The socks were far too thin, and Rainbow wouldn't allow me to return them!

July 10, 2022
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Reply from rainbowsocks.com

We are very sorry that the socks did not meet your expectations. We are constantly working on improving our products. According to the return policy in our store, the returned products must not show any signs of use, they must have the original tags and intact packaging.

Rainbow Socks Team

Rated 4 out of 5 stars

Non-restrictive socks very comfortable

Rainbow Socks have the most comfortable non-restricting socks (for swollen ankles) that I've ever found. The only reason I didn't give a 5-star rating is that I wish there were more choices for colour packs.
That's hardly a deal-breaker;. I'll be ordering more soon!

July 5, 2022
Rated 5 out of 5 stars

I ordered 4 pairs of rainbow sports…

I ordered 4 pairs of rainbow sports socks, somewhere along the line the wrong size was ordered, how ever after I emailed to say what happened I received the correct size very quickly. The socks are perfect, very good quality sports socks in very bright colours, exactly what I wanted.

June 24, 2022
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Rated 5 out of 5 stars

Put them in a picnic basket!

I ordered a few pairs for my family last Christmas, and they were a hit! I got some sushi, salad, burger and jam jars and put them in a picnic basket without telling them what was inside and when they opened it they were so confused and delighted. Awesome surprise! Shipping time was a bit long but definitely worth the wait!!

May 28, 2022
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Rated 5 out of 5 stars

I really like Rainbow Socks

I really like Rainbow Socks!
They have wonderful products for gifts, have fast shipping and order handling and the products are of good quality.
10/10 can recommend :)

May 22, 2022
Rated 3 out of 5 stars

3 Stars

3 Stars
The product itself is fine and exactly as described. I would have rated it higher, but am docking stars based on the website. The website is a bit of a disaster, not user friendly and very difficult to navigate. I wouldn't recommend using it.

May 20, 2022
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Reply from rainbowsocks.com

Thanks for your honest feedback. Listening to our customers' opinions is very important to us. We will certainly take your feedback into account to improve our website.

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