Party shocked
This was genuinely the worst birthday experience I’ve had. There was no staff available to help, and from around 5:30pm we were repeatedly told that everything was being packed away and the kitchen was closing.
By 6:00pm we were told the party was over and that we couldn’t even cut the birthday cake properly — instead, we were told to put it into boxes and hand it to the children.
It was a very disappointing experience and something I truly regret. I would strongly advise anyone considering this place not to visit in the late afternoon or evening.
It’s shocking that a venue like this could be so poorly staffed and badly managed.
Would not recommend.
