Raion Group Reviews 553

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent product selection, often finding exactly what they need at competitive prices. Many consumers highlight the fast shipping and the good quality of the products received, noting that items arrive well-packaged and in excellent condition. The ease of installation and perfect fit of the products are also commonly mentioned. However, some customers also noted occasional issues with delivery times, with some experiencing delays longer than indicated. A few people reported receiving incorrect products or packages that were damaged during transit, though the items inside were often undamaged.

What people talk about most

Product

Reviewers express satisfaction with the product, highlighting its quality, perfect fit, and reasonable... See more

Delivery service

Customers generally report positive experiences with delivery service. Many reviewers praise the fast... See more

Price

Users describe positive interactions with price, consistently highlighting the affordability and value of... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

Needed batteries for a APC UPS. Raion had a replacement kit for my model number. Shipping was very reasonable for shipping a box of lead across the country. Just got two more large UPSs at auction. I’... See more

Rated 5 out of 5 stars

The batteries I ordered evidently were top quality ... my wife's wheelchair batteries were getting so bad that lately by noon she only had one blinking red light left. But now she has all charge LEDs... See more

Rated 5 out of 5 stars

Pretty good transaction. They seem to only comminicate by e-mail or text. That worried me a bit, must be a small company. My question was answered and I ordered a battery. Good price, flat shipping.... See more

Rated 5 out of 5 stars

Hard to find product, saved me from replacing an excellent lantern. Fast shipping. Highly recommend Raion Group!


Company details

  1. #4 of 16 best companies in Battery Store
  2. #36 of 114 best companies in Electronics Store

Written by the company

Raion Group is an American battery distribution company of Raion Power batteries. We are the manufacturer, so you will be buying factory direct & factory fresh. Raion Power batteries are CE rated, U.L Listed, and manufactured in ISO 9001 certified facilities so you can be ensured you are getting high quality batteries for your applications.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

553 reviews

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Rated 5 out of 5 stars

Shipped quickly

Shipped quickly, very competitive pricing, user friendly ordering process. Will have to get back to you on the longevity of the batteries.

October 17, 2025
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Rated 5 out of 5 stars

Excellent Customer Service

Surya was FANTASTIC … his name should be “ Super Surya “ he went beyond my expectations to get a battery to me while I was visiting my son in another state than I live in .. and my husband was there with me to install the golf cart batteries I purchased from Raion Group … we had to have a replacement sent because one of the 8 batteries I purchased, had a post to melt because of the original cables we used .. so I think it would be great to always recommend purchasing new cables when you get new batteries .. and 2 gage cables should definitely be the choice to reduce resistance … Surya searched your inventory and sold me your last Bigfoot battery and got it to me so fast .. so that I only had to prolong my trip by one day, in order to install.. he was clutch and his customer service was paramount .. texting with me advise and providing valuable hints and instructions .. he even wanted to research the specs on the new battery charger that I had purchased ( not from Raion and I don’t know if you even sell chargers ) the point is, he wanted us to be successful with the Raion batteries we had invested in … I can’t say enough about Surya but he deserves a raise and should be used to train new people that are hired in … Thank you Raion Group and I thank God for Surya … Sincerely Anne Colquitt

July 24, 2025
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Rated 5 out of 5 stars

Time Will Tell

Pretty good transaction. They seem to only comminicate by e-mail or text. That worried me a bit, must be a small company. My question was answered and I ordered a battery. Good price, flat shipping. Battery arrived in very good packaging and only three days. Battery came with hardware, installed it and charged it over night. Hope it lasts a couple years. Battery ordered was an RG12220FP for Booster Pac 2500.

May 25, 2025

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