Raiseourcolours Reviews 176

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the product quality, describing items as cheap, thin, and not resembling the images advertised on the website, often noting issues with printing, stitching, and material. People frequently reported that the items received were of poor quality, with some even stating that the products were unwearable due to smell, material, or incorrect sizing compared to descriptions. Reviewers also found the website misleading, as images often depicted embroidered designs or higher quality materials that were not reflected in the actual product. Delivery was another common point of contention, with many customers experiencing long wait times, delayed shipments, or orders that never arrived, despite some paying for premium delivery. Conversely, a small portion of people felt satisfied with their purchases, praising the material, fit, and timely arrival of their items, with some even reordering.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, with many describing items as cheap, thin, and made... See more

Quality

Consumers find quality to be negative, with many reviewers expressing significant disappointment. They... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing significant dissatisfaction regarding... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many expressing significant dissatisfaction... See more

Website

People report negative experiences with the website, primarily due to misleading product representations.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Image on the sale was misleading, though the description does say 'linen' and 'printed'. However, it is a poor quality item, printing looks naff (unlike embroidered image on website) and feels like we... See more

Company replied

Rated 2 out of 5 stars

Ordered a 6 Nations rugby top. Images on website looked like a traditional top with embroidered badges but when it arrived it was a poor quality printed shirt. Plus delivery took an awfully long time

Company replied

Rated 2 out of 5 stars

I had ordered 2 rugby shirts through raise our colors on Saturday February 14th. Evri the parcel company here in the UK says they have it but when you go to track the package on their website it says... See more

Company replied

Rated 2 out of 5 stars

This company, based on their Facebook advertisements appears to be UK based but is actually in China...no problem with that in itself but delivery took nearly 3 weeks and the tee shirt is unwearabl... See more

Company replied



Contact info

2.1

Poor

TrustScore 2 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

not good quality

the item was too small and quality not that good

May 22, 2026
Unprompted review
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Reply from Raiseourcolours

Dear customer, thank you for your honest feedback. We are sorry to hear that the size and product quality did not meet your expectations. Providing reliable products is something we take very seriously and we understand how frustrating this situation must be for you. Please send your order details and a brief description of the problem to service@raiseourcolours.com. Our customer service team will carefully review your case and contact you within 24 hours with an appropriate solution. We apologize for any inconvenience and thank you for your support.

Rated 1 out of 5 stars

Football tops

Ordered two different items, never heard anything back except generic emails to buy more. Sent numerous emails never got a reply pertaining to orders. Going to escalate as a scam

May 27, 2026
Unprompted review
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Reply from Raiseourcolours

Dear customer,
Sincerely thank you for taking the time to share your experience with us. We're sorry to hear that you were unhappy with your recent experience, and we understand your disappointment. We are a licensed and registered company and your trust is the foundation of our business. If you have not received your order or have any questions, please feel free to send details to our customer service email: service@raiseourcolours.com. Our professional team will work hard to resolve the issue within 24 hours. We believe every issue is an opportunity for improvement and we look forward to providing you with a better experience.

Rated 5 out of 5 stars

T-shirt

Am very happy with the t-shirt lovely material true to size it didn’t take long to come either and iv already ordered another 2

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM, DON'T GO ANYWHERE NEAR THIS COMPANY
Don't purchase. Quality is terrible. Won't let me return items, telling me shipping is too expensive and not worth it. Offering 20% off next purchase!!

May 30, 2026
Unprompted review
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Reply from Raiseourcolours

Dear customer, thank you very much for providing us with your valuable feedback.
We are sorry to hear that you are not satisfied with the quality of the product you purchased. It is our responsibility to ensure that every product meets our quality standards, and clearly, we failed to meet your expectations on this occasion. We completely understand your frustration and value your experience highly.
Please send specific questions and related order information to our customer service email: service@raiseourcolours.com. Our service team will contact you within 24 hours to verify and solve the problem and provide you with a proper solution.
We sincerely apologize for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our services for you.

Rated 1 out of 5 stars

Order number #RAIS48505 ***BEWARE***

Order number #RAIS48505

In a moment of madness, ordered from this site via Facebook - what was I thinking??? Having subsequently seen the reviews on Trustpilot, within hours, decided to cancel my order. The 'customer service' phone number is, of course, an AI bot. I emailed to cancel, and received an email back, again seemingly from AI, not acknowledging that the order cancellation has been processed - with a real company, that follows legislation, this would have been done straight away, but there seems to be a deliberate attempt here to delay cancellations, so that the order can be shipped, and the customer be forced to keep the product, or jump through hoops to return it, probably at great cost and involving huge timescales and delays. This is clearly a scam - you will be sent the lowest quality, AliExpress style £2 - £5 printed, thin, poorly stitched, polyester shirts which look absolutely nothing like the advertised product, when you could have bought a quality item in the UK for the same price. Also, it is likely that the product will be way-off when it comes to the size ordered, due to Chinese sizing. Abysmal customer service so far, and I deeply regret ordering this product. However, if somebody from this website sees this review and cancels my order, refunding the money, I will be fair and remove it.

May 30, 2026
Unprompted review
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Reply from Raiseourcolours

Dear customer, thank you very much for taking the time to share your feedback.
We apologize that your recent experience did not meet your expectations and we completely understand your frustration. Please send your details to our customer service email address: service@raiseourcolours.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to correct it; thank you very much.

Rated 1 out of 5 stars

The shirt was too small and of poorer…

The shirt was too small and of poorer quality than expected. I could not find any way to return and emailed to ask for advice but no response so would not recommend as left with a top I don’t like, is too small and out of pocket.

May 30, 2026
Unprompted review
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Reply from Raiseourcolours

Dear customer, thank you for your feedback. We are sorry to hear that the size and product quality did not meet your expectations. Please contact our support team at service@raiseourcolours.com with your order details and we will work to find a suitable solution for you. Thank you for your understanding.

Rated 1 out of 5 stars

Would give zero stars if that was an…

Would give zero stars if that was an option! Very poor quality, material is cheap, stitching is awful, bought one of their tops and it looks like cheap pyjamas! Save your cash do not buy!

May 29, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear customer, thank you very much for providing us with your valuable feedback.
We are sorry to hear that you are not satisfied with the material and quality of the product you purchased. It is our responsibility to ensure that every product meets our quality standards, and clearly, we failed to meet your expectations on this occasion. We completely understand your frustration and value your experience highly.
Please send specific questions and related order information to our customer service email: service@raiseourcolours.com. Our service team will contact you within 24 hours to verify and solve the problem and provide you with a proper solution.
We sincerely apologize for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our services for you.

Rated 5 out of 5 stars

The quality of the product is unique

The quality of the product is excellent. The product arrived in great condition and is accurate with the image shown on the original website. Its a different and refreshing design that is different from other products

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a top from here trying to…

Ordered a top from here trying to cancel order but saying that a need to wait for it to be delivered, but as far as a can see its not even been started process as yet as waiting on something. All a want is to cancel order get a full refund but taking the absolute mick. Seen all the bad reviews wish a never clapped eyes on this pathetic site. I have more than a can dare to say the bad reviews about this site ie the quality of the products how long it takes to be delivered. I understand that it comes from China but I've ordered products from other sites based in China that only take about 10 days top to arrive. Also if you want to cancel a product its done straight away none of this having to leave it 30 days 😡

May 23, 2026
Unprompted review
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Reply from Raiseourcolours

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@raiseourcolours.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Rated 1 out of 5 stars

I paid for VIP delivery on May 20th

I paid for VIP delivery on May 20th. I have had no confirmation when my order will be delivered. I have contacted so-called “customer service”, but I keep on getting auto-replies with a tracking number, which does not allow me to track unless I subscribe to an app. I feel like I have been scammed. Absolutely disgusted.

May 27, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear Customer,
Thank you very much for taking the time to share your experience with us. We are truly sorry to hear that you were dissatisfied with your recent shopping experience, and we understand your disappointment. If you have not yet received your order, please feel free to send the details to our customer service email address: service@raiseourcolours.com. Our dedicated team will be happy to assist you and resolve this matter within 24 hours. We believe that every issue presents an opportunity for improvement, and we look forward to providing you with an even better experience.

Rated 1 out of 5 stars

If I could give a zero I would

If I could give a zero I would. I wrote an earlier review on this site but can’t find it. I ordered a Welsh woman’s T shirt the version sent to me is a very poor quality nothing like the photo displayed. Certainly not worth the money they charge. Took ages to arrive. Do not buy from this company cheap Chinese made goods at extortionate prices and costly postage

May 26, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologise for the delay in delivery and for the product not meeting your expectations. This is certainly not the experience we wish our customers to have.
We are committed to resolving this matter to your satisfaction. To ensure this is dealt with as quickly as possible, please contact our customer service team at service@raiseourcolours.comwith, quoting your order number. We will do our utmost to provide you with a suitable solution.
Thank you for your patience and for giving us the opportunity to resolve this matter.

Rated 1 out of 5 stars

I ordered the stone roses jacket

I ordered the stone roses jacket, baseball cap and shorts. The quality of the print is beyond awful and the colouring is so faded and dull. The quality of the shorts are honestly horrendous and nowhere near the value of what was paid for it. There is also size issues and I have asked for a full refund. Awful

May 26, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear Customer, thank you for your honest feedback. We are deeply sorry to hear that the size and quality of the product did not meet your expectations. Providing reliable products is of the utmost importance to us, and we understand that this situation must be frustrating for you. Please send your order details and a brief description of the issue to service@raiseourcolours.com. Our customer service team will carefully review your case and contact you within 24 hours to provide a suitable solution. We sincerely apologise for any inconvenience caused and thank you for your support.

Rated 1 out of 5 stars

Scam company

Scam company, took weeks to arrive and was crap, no way to get money back.

May 19, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologise for the delay in delivery and for the product not meeting your expectations. This is certainly not the experience we wish our customers to have.
We are committed to resolving this matter to your satisfaction. To ensure this is dealt with as quickly as possible, please contact our customer service team at service@raiseourcolours.com, quoting your order number. We will do our utmost to provide you with a suitable solution.
Thank you for your patience and for giving us the opportunity to resolve this matter.

Rated 1 out of 5 stars

SCAM POTENTIAL/ WRONG ORDER/POOR QUALITY

I have reached out many times since ordering a ladies pyjama set.
This was ordered 30/4/26
No confirmation of order emailed.
Have now received on 16/5/25 a very poor quality example of a tee shirt only. NOT a pyjama set.
The "tee shirt" is of thin sack like material, with a terrible print.
AVOID THIS SITE /

May 19, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

We are extremely sorry for this terrible mistake and your terrible shopping experience.
We sincerely apologise that you didn’t receive any order confirmation email after placing your pyjama set order on 30/04/26. It is totally our fault that you only got a low-quality thin T-shirt with bad printing instead of the complete pyjama set you purchased.
We fully understand your anger and disappointment. Please feel free to contact our customer service email service@raiseourcolours.com anytime if you need further order tracking assistance, we will handle this wrong item issue properly and give you a satisfying solution as soon as possible.

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