Raisin U.S. Reviews 899

My question regarding beneficiary assignment was answered. I would have liked the ability to name a contingent or secondary beneficiary, rather than only the choice to (1) name a 100% POD beneficiary (with no contingent beneficiary) or (2) assign a 50-50 split to beneficiaries.

Creating an account was easy…any questions I had were addressed quickly and the communication was clear and concise. Really happy with my experience and investment into Raisin.

Fast comprehensive answer to my emailed question

The staff was very courteous and efficient and knowledgeable. Had my answer in a heartbeat.

The website, the interest rates, and the services are all great. I have been their depositor since February 2022 when it was operated under the name of SaveBetter.com. I already decided to be their forever customer until the day I stop breathing because this company saves me a lot of time and makes my life much easier. If you want to learn more about my past experience, please read my previous reviews.

Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how to move about your platform with a bit more comfort. I am new to saving or making any kind of interest and it has been a fun and scary ride... Thank you for showing me how to generate a decent gain without stock market gimmicks. You are making it possible for everyone to learn and grow. Thank you again, Marty

It was fine they were very friendly and had good info

got issue resolved competently and immediately

The conversation was helpful, polite, and informative without being absurdly chatty.

Easy to navigate, interface could use more features

Whenever I call, which is often, all customer service Representatives are courteous, knowledgeable, patient, and are able to resolve my problem with the first call

I had to contact Raisin twice. The second time because I couldn't remember what the representative the first time told me. Both representatives were very helpful and knowledgeable. They were very patient in helping me with my questions. I would recommend Raisin.

I chatted with a customer service representative on the Raisin platform. The agent was very helpful. She answered all of my questions regarding a bonus that Raisin was offering for a deposit of new money. Agents have always been very helpful, knowledgeable and polite when I have had questions or concerns.

Answered all my questions. They were patient with me and helped me understand what I needed to do.

I love using Raisin for my investments. I could spend a lot of time in the stock market and perhaps make more money overall, but then I would have to deal with gains and losses and have a more complicated tax return. Raisin lets me choose my high yield savings and/or CD account options and watch my money grow at a reasonable and guaranteed rate. No muss, no fuss. It is easy to transfer money in and out of accounts and there are no fees while you get top-tier earnings. This truly is a platform made for those who don't want to settle for meager bank interest, but also don't want the complication of the stock market. I could not be more pleased. At the end of the year you get a 1099-INT to add to your tax return. As simple as it gets!

My experience working with Venko was phenomenal! He had a professional demeanor and provided concise instructions to help resolve my issue. He was also able to explain in depth each part of the process. I couldn't speak higher about the quality of the service I received!

I needed to make a security change to my account, and it was handled promptly and professionally while ensuring that I felt protected.