Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... See more
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Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
New York, United States
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Britany was very helpful and efficient. I got things done quickly.
Service has been great. Dylanni was very helpful in helping me close my account right away. Raisin has been a great resource. Highly recommend for shopping high yield savings accounts.
I use Raisin to "raise" the money for my taxes. I used to collect for the year and pay it all at once, but now they insist I pay quarterly which is a huge pain in the neck! So I take the money out of Raisin to pay quarterly. I will be depositing more money for the next payment, in December. I appreciate all the help your staff has given me, always reliable and uncomplaining! Thank you.
My experience with Raisin support staff has always been excellent, and today’s experience with Eric was no exception. He was able to answer all of my questions and address all of my concerns. His patience, knowledge, and willingness to help went above and beyond my expectations.
Keep up the great work, Eric! Thank you for your excellent customer service!
Jack was proficient, knowledgeable, and answered all of my questions.
Thankfully, Raisin bucks the frustrating choice of too many companies to automate their toll-free customer service line by manning it with warm, welcoming CS agents -- like Crystallan. She worked with me through several interactions to work through some technological issues that threatened to put the kibosh on my plans to expand my holdings with Raisin. Five stars for her and the other member of the CS team that helped me stay the course!
The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating.
Every question is answered, with knowledge and patience.
I would highly recommend Raisin to anyone.
It is nice dealing with a company that understands CUSTOMER CARE. This company surpasses all others and Dylanni Ashlin Chele Hawks is a real gem.
As a hearing aid user, it was GREAT talking to an agent who speaks clearly and distinctly. Very patient helping me correct an error that I made when setting up the account. It was a GREAT interaction!
extremely helpful and explained very well

Reply from Raisin U.S.
She immediately knew exactly what I was asking and helped me resolve my issue. She was professional, efficient and effective, and quite friendly. 10 out of 10!

Reply from Raisin U.S.
The Raisin customer service representative who attended my phone call was very well-informed, patient and knowledgeable. He made contacting Raisin a pleasant and productive experience. All of my questions were patiently answered. If I could, I would request this particular Raisin representative whenever I need help with something related to the platform.
Related to the Raisin "experience," I appreciate the improvements made to the website and the ease of the banking process over the last year or so.
I would highly recommend Raisin to anyone seeking the most competitive rates in high yield savings accounts and certificates of deposit.

Reply from Raisin U.S.
Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. I’ve talked to in a while. Thank you so much. I have grown to trust you guys with my money and advice and I genuinely appreciate it.
I actually have recommended you guys to a couple of my friends finances personally is not what too many people will share with each other other thank you again

Reply from Raisin U.S.
The agent who helped me with patience and kindness as I am elderly and not at all computer savey.

Reply from Raisin U.S.
Wendy understood my question about FDIC insurance and provided me with helpful information. She was also professional, courteous and friendly.

Reply from Raisin U.S.
Dylanni was extremely competent and polite. She handled my questions promptly and professionally. Thank you!

Reply from Raisin U.S.
There was no wait to speak with a human customer service agent. The agent was very informative, helpful and friendly. All my questions were answered.

Reply from Raisin U.S.
I have really appreciated the understanding of my concerns with great consideration, thanks so much.

Reply from Raisin U.S.
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