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Raisin Reviews 

12,415
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Raisin has lots of Banks that pay much better interest rates than what's offered in Ireland Great to be able to choose a term and receive the interest rate for that term They also have demand dep... See more

Rated 5 out of 5 stars

Dont have any reservations about investing here. I have used them for a couple of years and should you have a query ring them and you get an immediate and professional response. Top rates, and when th... See more

Rated 4 out of 5 stars

Overall, Raisin is a good place to invest your money into CDs, Money Market Accounts and HYS accounts. I have a few CDs and a HYS account. The rates that their affiliate banks offer are the very b... See more

Rated 5 out of 5 stars

Raisin is great if you understand the concept. First, its not a bank. All these negative reviews calling it a bank. Do your research FIRST, and understand where you are putting your money. VERY hi... See more

Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Investment Service
  4. Non-Bank Financial Service

About Raisin

Written by the company

DE | AT
Raisin ist Europas führender Marktplatz für Spar- und Anlageprodukte.
Ein Konto, viele Top-Zinsen – alles online und ohne Gebühren.

-----------------------------------------------------------------------------------

ES | FI | FR | IE | IT | PL
One free sign-up gives you a Raisin Bank account and access to high-interest fixed-term and savings account offers from dozens of banks—fully protected up to €100 000 per bank by national deposit guarantee schemes, harmonised under the EU Deposit Guarantee Schemes Directive.

ETF portfolios and pension products are also available in selected countries.
Over one million customers have already placed more than €80 billion via Raisin, all managed online or in the app, with no fees and no need to change your current bank. Raisin brings its platform to customers in the EU, UK and US. Raisin brings its platform to customers in the EU, UK and US.

Need help? Our multilingual customer service team is available on business days.

Deutschlandkundenservice@raisin.com
Österreichservice-at@raisin.com
Españaservicio@raisin.com
Franceserviceclient@raisin.com
Irelandcontact@raisin.com
Italiaservizioclienti@raisin.com
Polskawsparcie@raisin.com
Suomi asiakaspalvelu@raisin.com

Looking for Raisin in additional countries? Discover our Trustpilot profiles for Raisin NL, Raisin UK, and Raisin US. For customer service inquiries, reach us at:

Nederlandklantenservice@raisin.nl
United Kingdomservice@raisin.co.uk
United Statessupport.us@raisin.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.4

All reviews

(12,415)

1,880 reviews in the last 12 months

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Rated 4 out of 5 stars

Very good customer service and great rates

Overall, Raisin is a good place to invest your money into CDs, Money Market Accounts and HYS accounts. I have a few CDs and a HYS account. The rates that their affiliate banks offer are the very best in the USA and the CDs are insured by the FDIC.

The only things I don't like are that when closing an account, your money gets imitially transferred to a CASH ACCOUNT, as opposed to going directly into your assigned external accounts. During this 3 day period you don't earn any interest, which is totally unfair. Raisin also doesn't offer a fax number. Glad they offer email communication though. Their customer service has been very friendly and helpful to me for the most part.

I recommend Raisin to others.

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST RAISIN! They stole over 4000€ from me!

DO NOT TRUST RAISIN!

They closed my account without any prior information. They blocked my mobile banking claiming that they will send my money to my connected bank account. But nothing. It is 2 weeks since the deadline they indicated for sending me the money. They stole over 4.000€ and now are not even responding!

Do not trust Raisin at all!!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Raisin has lots of Banks that pay much…

Raisin has lots of Banks that pay much better interest rates than what's offered in Ireland
Great to be able to choose a term and receive the interest rate for that term
They also have demand deposit accounts with steady interest
Why wouldn't you?

July 15, 2026
Rated 5 out of 5 stars

Dont have any reservations about…

Dont have any reservations about investing here. I have used them for a couple of years and should you have a query ring them and you get an immediate and professional response. Top rates, and when the investment period ends it hits your holding account for you to withdrawer or more likely to reinvest

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Impressed

Safe, easy to set up, excellent current interest rate offer on demand savings, app intuitive and clutter free

July 2, 2026
Rated 1 out of 5 stars

Their "cash account" is a sleazy way to hold your funds for days without interest

Raisin is not in itself a bank. It is digital platform that allows you to access a wide range of federally insured banks’ and credit unions’ deposit products through a single login. There are two problems with this "platform":
1. You cannot have joint ownership. One person only, and you can designate a beneficiary upon your death.
2. This is the biggie: They maintain a "Cash Account", through which all transactions must pass before depositing or withdrawing funds to or from one of their partner banks. This delays every deposit, transfer, or withdrawal by several days. While funds are in this Cash Account, they earn ZERO INTEREST. Raisin, of course, can use these funds (times however many thousands of customers are forced to use this "account") while we wait.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

"Raisin"...Let me "Praise" 'em!! :-)


Dylanni Ashlin Hawks, from Raisin Support, provided friendly Customer Service. It was a pleasure to chat with her on the phone. Dylanni was a good listener and understood my concerns. "Thank you, Dylanni!"

I have been a Raisin Customer, when it was "SaveBetter" from about 2019. I appreciate their services for being a platform/hub for saving options from High-Yield Savings, Money Market Deposits, CDs, and No-Penalty CDs with "GREAT" interest rates!!
*Think: "Raisin"..."raises" in interest rates. :-)

Are you are looking to "grow" your money. Please check out Raisin.com...plus, you only need a minimum deposit of $1.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful Customer Service

Opening an account is both difficult and time consuming. For an online bank the processs takes too long. Once you get the account open and deposit funds you may forget about getting a reply from their customer service team. I sent an in app message on the 21st May 2026, when I didn't hear back within two days I followed up with an email. It is now 27th May 2026 and no-one has contacted me. I am dreading when my account matures and I want my funds transferred back to my account. The only options I currently have to transfer to are other online banks that I do not and do not want to deal with!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very straightforward and access to…

Very straightforward and access to interest rates that are not available in Ireland. If more people used Raisin, the Irish banks might actually offer competitive deposit rates as opposed to the less than inflation rates currently on offer. You actually lose money saving in Irish banks. They have the fattest difference between lending and deposit rates, hence their higher profit

May 1, 2026
Unprompted review

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