Purchased from Ramco several times now and the experience has been spot on every time. Clear descriptions, fair pricing, and no nonsense auctions. Staff are helpful and organised, delivery is straight... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service, Great products. Although some other sites allow you to retract your bid, these don't, but that's good in a way because it makes you more conscious of your decisions. Shipping i... See more
Company replied
So happy with the Delivery options by Ramco made buying so much easier and I was impressed with the packaging and price of delivery, plus everything I bought was at a very good price and can’t wait fo... See more
Company replied
Really easy to use web site. Simple registration. Great prices and payment and delivery were made very straight forward. Parcels arrived today. Good communication and really easy service to use.
Company replied
Company details
Written by the company
Ramco (UK) Ltd is an online auction house and marketplace for surplus government and commercial business assets. From plant & machinery and vehicles to gym equipment and electronics, there really is no limit to the range of equipment we sell. Ramco was founded in 1996 to help organisations give their surplus assets a new lease of life and make good used equipment available to consumers and trade buyers worldwide. From government organisations like the MoD, National Highways, NHS and BBC to businesses like Merlin Entertainments, Uniper, Amazon and Heathrow — Ramco is proud to help a range of organisations sell their surplus assets. Ramco has held the commercial assets contract for the MoD since 1996, which now includes the sale of British military clothing and textile items via our auctions and online shop. Find out more at www.ramco.co.uk.
Contact info
Ramco (UK) Ltd, Church Road South, PE25 3RS, SKEGNESS, United Kingdom
- 01754880880
- liamcameron@ramco.co.uk
- www.ramco.co.uk
4.8
Excellent
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very accommodating and professional
Very accommodating . very professional . Highly recommend . specifically naming daphne and elliot .
October 28, 2026
Reply from Ramco (UK) Ltd
Hi Dish,
Thank you for your 5-star review and kind words about Ramco and our customer service.
It's great to know we're doing a good job, so much so that you'd recommend us to others.
I'll pass your feedback on to the team.
All the best, Liam at Ramco.
Advertisement
just a nice easy smooth transaction
October 21, 2026
Reply from Ramco (UK) Ltd
Hi Gary,
Thanks very much for your 5-star review.
Great to read your positive comments about our customer service and payment process.
Let us know if there's anything we can help with moving forward.
All the best, Liam at Ramco.
I have been using Ramco for a while…
I have been using Ramco for a while now.
And each purchase has the same ease of purchase
the customer service is excellent, when items shipped the prices to ship are very reasonable and this adds to the value propersistion of Ramco and why people use them for transactional business.
Simply ease and speed of transactions.
October 19, 2026
Reply from Ramco (UK) Ltd
Hi Lee,
Thanks for your fantastic 5-star review.
We're very pleased to have consistently provided you with great customer service over the many years that you've been using Ramco.
We strive to keep our shipping service fast, reliable and above all, fairly priced. So it's brilliant to read your positive feedback about that.
I'll pass on your comments to the team. Let us know if there's anything we can help with moving forward.
All the best, Liam at Ramco.
Always a pleasure to deal with Ramco.
Always a pleasure to deal with Ramco.
A very happy team.
August 19, 2026
Reply from Ramco (UK) Ltd
Hi Ian,
Thank you very much for your 5-star review and positive comments about our team and customer service.
It's great to know we're doing a good job, and I'll pass your positive comments on to the team.
All the best, Liam at Ramco.
Reply from Ramco (UK) Ltd
Hi Gilbert,
Thanks for your 5-star review. We're pleased to have provided you with great service and made a good impression.
Let us know if we can help with anything in the future.
All the best, Liam at Ramco.
Advertisement
Easy to deal with and professional post…
Easy to deal with and professional post auction interaction.
October 20, 2026
Reply from Ramco (UK) Ltd
Hi Greg,
Thank you very much for your 5-star review and great feedback about our customer service, which I'll share with the team.
We're glad we made a good impression and hope to continue it in the future.
All the best, Liam at Ramco.
They were quite prompt and helpful!
October 20, 2026
Reply from Ramco (UK) Ltd
Hi,
Thank you very much for your 5-star review.
We really appreciate your positive feedback about our customer service. Great to know we're doing a good job!
I'll share your comments with the team.
All the best, Liam at Ramco.
Great platform for Army Surplus
Great platform for Army Surplus. Good customer service, and RAMCO consistently under promise and over deliver on their grading of the auction lots.
October 26, 2025
Reply from Ramco (UK) Ltd
Hello,
Thanks very much for your 5-star review.
We really appreciate your positive comments about Ramco, our service, grading quality, and our army surplus and auction platform.
It's great to know we're doing a good job so far, but please let us know if there's anything we can help with in the future.
All the best, Liam at Ramco.
Always pleasure to deal with.
September 21, 2026
Reply from Ramco (UK) Ltd
Hello,
Thank you for your 5-star review and kind words about Ramco.
We're pleased to have provided you with a great service. I'll share your comments with the team.
All the best, Liam at Ramco.
Advertisement
Reply from Ramco (UK) Ltd
Hi Ken,
Thanks very much for your 5-star review and positive feedback about Ramco.
We're glad we could provide you with great service.
Let us know if we can help with anything in the future.
All the best, Liam at Ramco.
I've dealt with ramco for years now and…
I've dealt with ramco for years now and they have a great team , great communication with customers, great delivery service .. 5 star company
September 22, 2026
Reply from Ramco (UK) Ltd
Hi Paul,
Thank you for your 5-star review and your fantastic comments about Ramco and our service.
We hold high standards at Ramco, so it's great to know we're doing a good job and have consistently delivered a great service for you.
I'll pass on your comments to the team.
All the best, Liam at Ramco.
Great Auction
Well described items, great auction, very proessional and well run. Staff are extremely helpful and friendly. Communication is spoyt on and payments made easy
September 18, 2026
Reply from Ramco (UK) Ltd
Hi Paul,
Thank you for your 5-star review. We really appreciate it!
We're delighted to read your positive comments about Ramco, our setup, customer service, and communication.
It's great to know we did a good job. Let us know if we can help with anything in the future.
All the best, Liam at Ramco.
Service was great
Service was great. And delivery cost okay. Very flexible and courteous.
September 17, 2026
Reply from Ramco (UK) Ltd
Hello,
Thank you for your 5-star review.
We really appreciate your positive comments about Ramco and our customer service. Great to know we did a good job.
I'll pass on your message to the team.
All the best, Liam from Ramco.
Advertisement
Reply from Ramco (UK) Ltd
Hi Andrew,
Thankyou for very much your 5-star review and positive comments about Ramco.
We’re delighted to have delivered you with great customer service and hope we can continue that in the future!
I’ll pass your comments on to the team.
All the best, Liam at Ramco.
Delivery can be expensive
I’ve purchased several items in Ramco’s auctions and always find the bidding process very easy & straightforward. Delivery is always prompt but be aware delivery is always on a “signed for” service and won’t be left if no one is in to sign. Plus delivery charges can be quite high, at least £16.00 for small items.
August 20, 2026
Reply from Ramco (UK) Ltd
Hi Mike,
Thank you very much for your 4-star review and positive comments about our auction system, process, and customer service.
We appreciate your feedback on our delivery charges, and can understand how paying £16 for delivery of a small parcel seems high - especially when compared with the cost of standard parcel delivery from other online retailers.
We've had other customers give us similar feedback, and we're currently looking into this internally to identify ways to bring these costs down for our customers. Hopefully, we can earn a 5-star review from you soon!
Let us know if there's anything else we can do to improve.
All the best, Liam at Ramco.
Very good aftersale!!
August 24, 2026
Reply from Ramco (UK) Ltd
Hello,
Thank you for your 5-star review and positive feedback about our after-sales process and customer service.
We hold high standards at Ramco, so it's great to know we're doing a good job.
I'll share your comments with the team.
All the best, Liam at Ramco.
Great company and people
A great company to deal with and we have been for nearly 20 years now, very helpful and friendly and nothing is a problem.
August 24, 2026
Reply from Ramco (UK) Ltd
Hi,
Thanks very much for your fantastic 5-star review. We really appreciate your positive comments about Ramco, our team, and customer service.
We're delighted that we've consistently provided great customer service and that you've been using Ramco for almost 20 years. Let us know if there's anything we can do to help or improve moving forward.
All the best, Liam at Ramco.
Advertisement
Have used on several occasions and…
Have used on several occasions and found them honest and and fair
August 24, 2026
Reply from Ramco (UK) Ltd
Hi Alan,
Thanks very much for your 5-star review.
It's great to know you've continued to use Ramco across numerous auctions, and we're pleased we have consistently delivered great customer service throughout.
Let us know if there's anything we can help with or do to improve our service going forward.
All the best, Liam at Ramco.
Holding some items I purchased for…
Holding some items I purchased for collection. The items were oversized making delivery expensive.I spent another £1400 in the auction then collected.
August 24, 2026
Reply from Ramco (UK) Ltd
Hi Rod,
Thank you very much for your 5-star review.
We're pleased we were able to help you by holding your oversized items until your next purchase, so that you could combine them for collection.
We pride ourselves on delivering great customer service, so we're delighted to know we're doing a good job.
Let us know if there's anything we can help with in the future.
All the best, Liam at Ramco.
Reply from Ramco (UK) Ltd
Hi Philip,
Thanks for your 5-star review and positive comments about our auction system, bidding setup, and delivery service.
We're delighted to have made a good impression and provided you with great customer service.
Let us know if we can help with anything in the future.
All the best, Liam at Ramco.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.