Ramcricket.co.uk Reviews 148

TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

I bought their challenger package, the kit is ok and seems durable enough, the bag is roomy with plenty of pockets. On the leg pads, I do think the straps could do with being longer, as the middle one... See more

Company replied

Rated 5 out of 5 stars

Was bought a RAM cricked bag and loved it. Unfortunately it ripped after a couple of uses. I know this isn't common as I have friends who have had similar bags for years. I contacted customer servi... See more

Rated 3 out of 5 stars

The product was not as I would have expected paying top price for a set of county cricket stumps, never seen stumps with trunk marking standing out in a dark colour. I can not fault the service I... See more

Company replied

Rated 4 out of 5 stars

2 star initially : I ordered some cricket stumps from Ram to enjoy on holiday with the family via Amazon. Decided to wait a few days to get the "better ones" at a higher price as in stock, 5 days de... See more

Company replied

Company details

  1. Cricket Shop

Information provided by various external sources

Having sold cricket balls, cricket training equipment and clothing for over 10 years, alongside our involvement in rugby, we have a passion for the sport and the experience to produce high quality products for all levels of teams. Supplying over 3000 schools, universities and clubs during this time, alongside individuals, we are able to offer incredible deals to keep you training to the highest level in both the on and off seasons.


Contact info

3.3

Average

TrustScore 3.5 out of 5

148 reviews

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Replied to 100% of negative reviews

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Rated 2 out of 5 stars

Bat snapped after one use

I bought their challenger package, the kit is ok and seems durable enough, the bag is roomy with plenty of pockets. On the leg pads, I do think the straps could do with being longer, as the middle one barely fits my calves. Gloves seem ok, budget quality but I expected that, overall I'm surprised with the kit, it's better than I expected. Unfortunately, the bat was hideous, I knocked it in really well and oiled it, but it turned up with a small crack in the top of the blade and this opened and snapped on first use in the nets. RAM apologised profusely and sent half my money back, but it would still make me cautious buying another bat from them if they let one go out the door with a visible crack in it.

May 27, 2025
Unprompted review
Ramcricket.co.uk logo

Reply from Ramcricket.co.uk

Hi Bill, thanks for your feedback.

We pride ourselves on the quality of our products and I am really sorry that this bat snuck past our quality checks. I appreciate that this was not a great situation but hope you are happy with how we resolved this for you.

Regards, Kate

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt delivery, rapid exchange of too small helmet. I would recommend this company to anyone purchasing cricket equipment for a junior cricketer.

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed with the quality

Hi Team,

Hope your doing good.

I have purchased the stumps 2weeks ago and played our first match yesterday using these stumps.

I was shocked to see that one of the stump broke in half for a medium pace bowler which isn't acceptable at all. I am really disappointed with the quality of these stumps and what to check if there is any warranty available for these stumps.

Please find the pictures of the stumps. I can confirm these are not standard wood as I can see powder from the stumps end they broke. Also note one of the bail is broken.

Could you please check and let me know the options available.

Company #: 05655266
VAT #: 925030948

Thx
Raj

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Ram Cricket Supplier

Ram have been supplying our cricket equipment for a number of years , and the quality of the kit and the service is of the highest standard. The staff are friendly, welcoming and professional

June 9, 2023
Unprompted review
Rated 3 out of 5 stars

Shame they use DX

Products and customer service not an issue, however they use DX couriers - just take a look at their reviews - shocking - I’m still awaiting my products

May 24, 2023
Unprompted review
Ramcricket.co.uk logo

Reply from Ramcricket.co.uk

Thank you for your review, I am sorry you have experienced an issue with the courier delivering your order, this is not the service we expect from our couriers.

Your tracking is now showing as the order delivered, please could you confirm via my earlier email if this is not the case and also send over the requested information, so that I can continue to investigate the issue with the courier.

Once again thank you for your review, and apologies again you have experienced an issue with the courier delivery.
Kind regards
Vicky
Ram Cricket

Rated 5 out of 5 stars

Replacement bag

Bought a bag that split on the seam after a couple of uses, got in touch with RAM a lady called Vicky got in touch very quickly and sorted things no issue. Great customer service

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Great bag and fantastic customer service

Was bought a RAM cricked bag and loved it. Unfortunately it ripped after a couple of uses. I know this isn't common as I have friends who have had similar bags for years.
I contacted customer services and Rachel organised a replacement which arrived within a few days.
Incredible service and speed!
Highly recommended.

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful and easy to use webshop

Very helpful and easy to use webshop, with great range of products at competitive prices and efficient online order system. Speedy delivery service too, equipment arrived the next day. I'd definitely use this shop/company again.

March 11, 2020
Unprompted review
Rated 1 out of 5 stars

The product description was not…

The product description was not accurate. I contacted the company about this and had no reply! They do not seem to care at all

February 28, 2020
Unprompted review
Ramcricket.co.uk logo

Reply from Ramcricket.co.uk

Hi Willa,

Firstly apologies for the delay in coming back to you. I’m sorry to hear you were not happy with the product you received.

We accept that the packaging should not really have been described as a presentation box and this has now been removed. I am sorry for the inconvenience.

We'd be happy to exchange this for you so please get in touch if you'd like to do that.

Apologies again for the inconvenience caused.

Kind regards,

Pat
Patricia O’Malley
Customer Services Manager
Ram Rugby – Ram Cricket

Rated 5 out of 5 stars

Excellent Service

Very straightforward - well-priced, good quality items delivered quickly. Excellent service.

January 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Articles sources from the website one day, confirmation same day that Articles available, dispatched for delivery the next day, and received three days after initially ordered.
Cannot ask for better service, thank you.

November 26, 2019
Unprompted review

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