Randridebikes Reviews 1

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Bad experience

Ordered a bike, said delivery was 3-5 days, after a week I began chasing. They said fed ex had not picked up item, 1 day later Fed ex delivered, first lie. Opened box to find they had sent wrong bike. Reply was blunt, "sorry for sending wrong bike that was more expensive than Ordered" as if I should be greatful. Had to wait another week before they finally sent courier. Said they would give $150 compensation, new bike arrived and guess what, not what I ordered, cheaper version, when I told them reply was "oh warehouse doesn't have that model in stock so we sent this instead. I told them I didn't want the model they sent and wanted to return for refund. They sent $150 refund, and would not take back the bike. The price difference between model I ordered and what they sent was$100. I asked for the difference to be refunded as well, they said they sent $150 already so it was enough. After that they stopped replying to my emails, even though I threatened legal action they ignored me. By now there was over 50 emails sent back and forth and it was now Sept 25th. I've given a true account of my experience, if you are reading this it's your choice to make if you deal with these people or not, you have been warned!

August 17, 2025
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